Strategic Workforce Planning | Queen's University IRC

Queen's University IRC

Queen's University

Strategic Workforce Planning

HR 203
2 Credits

Building a Foundational Blueprint for Long-Term Growth (Formerly Succession Planning)

An aging workforce, increased employee turnover, global workforce opportunities and a wide range of other factors are resulting in a talent shortage for many organizations. It’s clear that new approaches for recruiting, engaging and growing tomorrow’s leaders are needed for long-term growth.

Our Strategic Workforce Planning program gives you the tools to accurately assess your current situation and develop a solid succession plan that takes into account the many economic and demographic influences that can impact your workforce.

Tour of the Program

Our Strategic Workforce Planning program gives you a deeper understanding of the various factors that affect succession planning, as well as valuable tools for enhancing existing plans or building a foundational blueprint for long-term growth.

a) Understanding Strategic Workforce Planning

You’ll learn about the fundamentals of strategic workforce planning, the links to business and HR strategy, and the evolution of planning in an evolving world, with exercises that integrate relevant data into a planning framework that identifies barriers and facilitators to future growth.

b) Creating a Plan

We'll use future-based scenarios to clearly identify potential issues that may affect your organization at the systemic level. You’ll also learn how the strategic workforce plan becomes an essential means to drive investment into key HR programs such as succession management, performance management, high potential employee development, and where to invest in training for an optimal employee and customer experience.

c) Strategic Workforce Planning in Action

Successful succession planning is deeply rooted in an organization's strategic plans and goals. You'll learn how to incorporate your plan into your overall strategic planning process, we’ll look at program governance, and how to communicate value to employees to build engagement for future growth.

Learning Outcomes

By the end of the week, you will be better positioned to:

  • Develop a working understanding of Strategic Workforce Planning
  • Assess your organization’s talent capacity and employee engagement
  • Use a range of financial and economic metrics to fully evaluate the effectiveness of your plan and determine whether your current structure supports long-term growth
  • Recognize potential pitfalls in succession planning
  • Take a proactive approach to building your talent pipeline
  • Establish or enhance an existing framework to implement initiatives outlined in your plan


Tools for Long-Term Growth

This program promises to deliver:

  • Tools for identifying the potential and goals of your team members
  • Succession planning frameworks to measure and enhance your plan
  • A greater understanding of next-generation behaviour and values
  • Resources for engaging talent at all levels within your organization


  • Tools for measuring current practices and enhancing the strength of your organization’s succession planning initiatives
  • Templates for engaging others in culture change

Who Should Attend

Executives, managers, and HR professionals who will lead strategy and implementation of initiatives related to succession planning within their organizations

Facilitators and Speakers

Lead Facilitator(s)

Ian Cullwick

Ian Cullwick is a Partner with an international consulting firm, and has served as the Vice-President of HR and Organization Research at the Conference Board of Canada.

Ian specializes in governance effectiveness, performance management, human resources strategy, and organization design.  He consults to a broad cross-section of organizations in both the private and public sectors, including high technology companies, financial institutions, crown corporations, health care and not-for-profit organizations.  He is also a noted thought leader and has authored a number of articles on organization design, performance management and compensation strategy. Ian also teaches in the Executive MBA program at the Telfer...

Read the full bio for Ian Cullwick

Stephen Diotte

Stephen Diotte BA, MIR, MBA, is a Calgary-based consultant who provides his talent solutions expertise for clients across Canada and in the US. His areas of expertise include compensation, talent management, organization development, optimization of the HR function, change leadership and management, and labour relations.

Stephen has a proven track record helping clients solve their toughest people issues in North America and abroad. He has published numerous articles on strategic workforce planning and talent strategy, and has applied this expertise to help his resource sector clients attract, retain, and motivate their workforces. He has led the design and implementation of compensation programs, including...

Read the full bio for Stephen Diotte

Guest Speaker(s)

*The roster of speakers is subject to change.

Venues and Accommodations

Apr 7-9, 2021 (1pm-4:30pm ET): Virtual Seat

Queen’s IRC will deliver this program virtually, via Zoom, and all participants will attend the program live as it happens. Plan to use video, as appropriate, and have a dedicated working space to participate and engage with the class.

Oct 5-7, 2021 (1pm-4:30pm ET): Virtual Seat

Queen’s IRC will deliver this program virtually, via Zoom, and all participants will attend the program live as it happens. Plan to use video, as appropriate, and have a dedicated working space to participate and engage with the class.

Frequently Asked Questions

How do I register for a program?

You can register online, call us toll-free at 1-888-858-7838, or email us at Once you register, we will send you a confirmation by email. Information about the program location, check-in time, and the agenda will follow.

How do I pay for the program?

If you are registering online, you may pay by Visa or MasterCard.  You may also choose to be invoiced first, and pay by cheque (payable to Queen's University) or credit card. You may also wish to call us with your credit card number to make the payment.

If your organization is tax exempt, we will require a copy of your tax exemption certificate.

Do you offer discounts?

We offer an Early-Bird discount for in-person programs. If you register 60 days before the start of a program, you will save $300 on the tuition of four- and five-day programs, and $150 on two- and three-day programs. Virtual programs are offered at approximately 15% less than our in-person rates and are not eligible for an Early-Bird rate.

If you register three people from the same organization in the same program at the same time, you will receive a 10% discount on program fees. If you register five or more people in the same program at the same time, you will receive a 20% discount. These discounts apply to both in-person and virtual training.

If you know you will be pursuing a Queen's Certificate and would like to remit tuition in one payment before your first program, we offer a 10% discount on program fees. Contact us at for more information.

Please note that only one discount may be applied.

What is included in the registration fee?

Program fees include tuition, workbook materials, lunches, and some dinners. You are responsible for transportation, accommodation, and some meals.

Once I enroll in a program, may I cancel without penalty?

Substitutions are permitted with no penalty 8 days or more from the program start date.
Substitutions 7 days or less before the program start date will be subject to a $500 charge.
Transfers and cancellations are permitted with no penalty up to 15 days prior to the program start date.
Transfers and cancellations 14 days or less from the program start date will be subject to a 100% charge of the program fee.

Where does the program take place?

Our programs typically take place at a hotel. This information can be found in the tab above, called Venue and Accommodations.

I would like to make my travel plans.  What are the start and end times for the program?

Strategic Workforce Planning starts at 8:30 a.m. on the first day. (Registration runs from 8:00 - 8:30 a.m.)

The program finishes at approximately 3:30 p.m. on the last day.

If I am working towards a Queen's IRC Certificate, which course should I take first?

You may take the programs in any order that reflects your learning needs at the time. Our certificates feature a core program or programs that introduce you to what we consider the core competencies of the field. The remaining programs offer a deeper exploration of each area. For this reason, we find that participants in the certificate stream benefit most by taking the foundational program first.

My level of expertise is above the foundational program for the certificate I am working on. Do I still need to take that program to earn a certificate?

Queen's IRC offers participants maximum flexibility to customize their individual training needs. Upon request, participants with advanced expertise may skip the foundational program, and choose another program from our entire program lineup, for credit towards a certificate. Participants must earn 12 credits to earn a certificate.

How long do I have to complete a certificate?

We attach no timeline for achieving your certificate. Once you have earned a credit, you have earned the credit. We do recommend, however, that participants complete their certificate within one to six years. Most people earn their certificates within three years.

What if I want to take one of your programs but do not want to pursue a certificate?

That's fine. All of our programs may be taken individually, and you can mix and match the courses in labour relations, human resources and organization development, depending on your learning needs. At the conclusion of each program, you are given a certificate of completion.

I have taken a custom program with Queen's IRC.  Will this count towards a certificate?

Yes. Participants who take a Queen's IRC custom program may also use their training days as credits towards a certificate.

If I have other questions, who may I speak with personally?

For a program registration query, please feel free to call us at 1-888-858-7838 or 613-533-6628. To reach the Director and staff members, consult our online directory. To reach one of our facilitators, please contact Stephanie Noel at 613-533-6000 ext. 77088 or