Collective Bargaining During a Pandemic | Queen's University IRC

Queen's University IRC

Queen's University

Collective Bargaining During a Pandemic

A Special 1-day Negotiation Skills Workshop

To be added to the wait list for the February 2 session please email

Pandemic or not, collective bargaining must still go on. Workplace issues change, and in times of change such as ours, collective bargaining is needed more than ever. While we are all waiting for a semblance of normal to return, we must be able to engage each other and bargain effectively.

This one-day workshop is a practical, skills-based session to learn and review bargaining best practices that will set your team up for effectiveness. It starts with critical preparation steps, structuring a successful bargaining team, and building a clear strategy. It goes on to cover different bargaining styles, and the most foundational skill at the table – engaging the other party effectively. It offers clear and simple format for issue analysis and decision-making.

The second part of the workshop looks at bargaining in COVID times – how to negotiate remotely, and effectively, with the other party. It will look at best practices for your own team when working remotely, as well as how to structure and run negotiations to keep them confidential and engaging. It will cover the most useful technology, and how to set it up.

Lastly, the workshop will solicit key issues from participants prior to the session and will address the most common issues in depth.

Program Details

Time: 10am-5pm EST (with optional virtual social event to follow)
Platform: Zoom
Credits: 1

Facilitators and Coaches

Gary Furlong

Gary Furlong has extensive experience in labour mediation, alternative dispute resolution, negotiation, and conflict resolution.  Gary is past president of the ADR Institute of Ontario, is a Chartered Mediator (C. Med.) and holds his Master of Laws (ADR) from Osgoode Hall Law School.  Gary is the author of The Conflict Resolution Toolbox, John Wiley and Sons, 2005; the co-author of The Construction Dispute Resolution Handbook, Lexis Nexis 2004; and The Sports Playbook, Routledge, 2018.

Gary has worked with the Queen’s University School of Industrial Relations conducting research into employment models of dispute resolution in Canadian companies. He teaches a number of labour-related...

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Deborah Cooper

Deborah Cooper is currently the Director of Labour Relations and General Counsel of a federal union representing both public service and private federally-regulated employees in different bargaining units across Canada, as well as being a regular lecturer at Queen’s University Industrial Relations Centre (IRC) since 2013.

Prior to this role, she was the General Secretary of the National Joint Council (NJC) of the Public Service of Canada. She was...

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Al Loyst

Al Loyst was a member of the Canadian Auto Workers Union (CAW) for 45 years. This unprecedented tenure provided him with valuable insight into collective bargaining and the unionized landscape as it has adapted and transformed in Canada. As a result of the unique roles that Al held at General Motors (GM), he has been able to utilize his skills to play an integral role in assisting the membership in obtaining solid contracts and fair employment. Al’s lengthy career with GM has offered him the ability to see change through a variety of different positions such as “wellness coordinator” (with the transition of the truck plant, Al was instrumental in bargaining for a fitness centre), human-rights investigator and human-...

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Mike Lumb

Mike Lumb attended Carleton University completing a B.A. in Criminology and Criminal Justice in 1987.  Mike spent 2 years working and traveling around the world. Upon his return in 1989 he was hired as an Educational Assistant with the Frontenac County Board of Education, after which he was accepted into the Queen’s Faculty of Education and graduated with a Bachelor of Education in1993. He began teaching in 1995 and has been working in the education sector since that time.

Mike’s involvement with the union began very early in his career and continues to this day. He worked his way up from the grass roots and has held numerous positions along the way. During this time, he has witnessed and been a part of a lot of controversy and chaos. From political protests to job action; he has experienced a lot change from not only the positions he has held but within the labour relations environment as a whole.

*The roster of speakers is subject to change.