As we move from the uncertainty of the COVID-19 pandemic into the next phase of organization life, learnings from the first few months of the pandemic will serve to highlight behaviours and approaches which will serve us well as we continue to build effective teams. In addition, the experience of a virtual world, one which is here to stay, will also point to areas where we will need to develop new habits, modify earlier ways of working, and examine approaches that served us well in the pre-pandemic reality, but now no longer support us as effectively in light of the new reality.
This research captures how organizations are re-thinking the role of teams, the work they do and how they approach and carry out that work. This report is based on a survey of team leaders, organization consultants and leadership coaches, as well as research in the field.
The survey on the effectiveness of teams was conducted in the fall of 2020 with a goal to examine the following:
- What we have learned at the team level of the organization from the experience and challenges of moving through a pandemic?
- What has taken on greater clarity for leaders, managers and supervisors in terms of priority areas as teams strive for sustained effectiveness over the next period of uncertainty?