Queen's University IRC

Workplace Complaints

Workplace Harassment After #MeToo

Workplace Harassment After #MeToo

The #metoo movement has empowered many women who were the victims of unjust behaviour to come forward, although the movement has its own inequities by persecuting and often impacting the livelihood of the accused without due process, or any process whatsoever. This article will explore the complex considerations regarding sexual harassment in Canadian workplaces, consider the roles and obligations of all parties involved, and review the importance of investigations and due process in relation to workplace sexual harassment complaints. 

4 Steps to Fix a Toxic Workplace

4 Steps to Fix a Toxic Workplace

How do you fix a hostile workplace after a strike, merger or other polarizing event? How do you create a healthy workplace after a harassment or grievance investigation? It can be difficult to rebuild the trust that has been lost between members of a team or in leadership, or both. But, according to Anne Grant, you have to bring people back to a joint vision of what the workplace should be.

5 Insights into Conducting Effective Fact-Finding Investigations

5 Insights into Conducting Effective Fact-Finding Investigations

Fact-finding is an essential skill set for anybody who is in an HR, labour relations or employee relations role. If you stay in this role, at some point you will end up doing investigations, and having this skill set is going to make you much more efficient as a practitioner. Jerry Christensen, who recently retired from the City of Calgary, managed and coordinated the City’s respectful workplace program and dealt with all of their human rights issues.

Our Continuing Need to Teach

Human Rights and Human Wrongs: Our Continuing Need to Teach

Francine had been disciplined before. She had been suspended for 3 days, for an angry outburst that she had in the shipping department. But this time was worse. Francine was in the cafeteria, finishing her break. Three co-workers sat down at the same table, and within minutes she began yelling and swearing at them. One of them began talking to her, trying to quiet her down. She threw her cup of tea in his face, and then left the room. Francine was terminated. The letter of termination cited the company anti-violence and harassment policies.

Costly Conduct

Workplace Bullying and Harassment: Costly Conduct

As media scrutiny over schoolyard and cyberbullying pervade the news, allegations of workplace harassment and bullying are on the rise. While the popularization of the terms “bullying” and “harassment” has both educated and empowered employees to assert the right to a respectful workplace, it has conversely sometimes resulted in overuse of the terms and meritless complaints in relation to reasonable management measures. Employers are left with the difficult task of managing all competing interests to ensure a safe, respectful and productive work environment.

34 Behaviours That Affect Levels of Trust in Business Environments

Talking Trust in Trinidad

I recently had the opportunity to work with a group of HR professionals in Trinidad, through Queen’s IRC’s partnership with the Arthur Lok Jack Graduate School of Business within the University of the West Indies. As part of our discussion about building trust in the workplace, we discussed behaviours that lowered trust and those that raised trust. It did not take long for the participants to generate lists of behaviours through table discussion.

Bullying in the Workplace: Doing Nothing Is Not a Neutral Act

When it comes to psychological harassment and bullying in the workplace, targets report that HR departments often make a bad situation much worse, says Jana Raver, Queen’s School of Business Assistant Professor and E. Marie Shantz Research Fellow in Organizational Behaviour. An active researcher in the field, Raver gave an overview of harassment and bullying …

Bullying in the Workplace: Doing Nothing Is Not a Neutral Act Read More »

Unions and Workplace Smoking Policy

Do you remember when workers could smoke in the workplace? This article was written in 1992, at a time when concern over environmental tobacco smoke (ETS) was being identified as a leading occupational health hazard and policy makers were instituting smoking restrictions and bans in workplaces.

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