Your union membership is getting younger. It's no secret that millennials are increasingly becoming a major demographic in the workforce. But the way they work, the tools they use and how they engage with others is completely different from earlier generations. Are you ready for them? Anne Grant, an expert in labour relations and mediation, will be exploring the evolution of the workforce and the impact on union-management relations at the Queen's IRC 2015 Workplace in Motion Summit on April 16 in Toronto.
In the old world order, organizations were structured so that they could leverage their capital; people were just put in roles and given responsibilities. Everyone was supposed to follow their role in the way it was designed. Organizations didn’t have to develop people or leverage talent, they expected employees to just follow orders.
Clark MacFarlane has over twenty years of experience in the health care sector, and is currently the executive director of the Canadian Mental Health Association (CMHA) – Cochrane-Timiskaming Branch, in northern Ontario. CMHA branches provide direct service to people who are experiencing mental illness, and to their families. They are in the process of implementing a new service delivery model, which shifts from traditional treatment methods to a recovery approach.
In December 2014, Queen’s IRC introduced a new two-day Coaching Skills program. With long-time Queen’s IRC facilitator Françoise Morissette at the helm, the program promises to deliver essential coaching skills, tools and models to help participants master the coaching process and improve performance at the individual and organizational level. “Coaching is popular because it’s very portable and can be used formally or informally,” said Françoise, the lead facilitator for the program.
We have reached an important turning point in the world of work – a time when organizational success is no longer defined by economies of scale and efficiency, but by the ability to learn and innovate. Technology is transforming how we work and what we do. Global competition is the new normal. By 2020, millennials will make up half of our workforce. How do we prepare for this shift?
Here are the most popular articles Queen's IRC released in 2014. 1. 5 Steps to Build Trust and Change the Culture in an Organization; 2. Building Trust in the Workplace Recognizing Employee Engagement in the Workplace; 3. Building Trust in the Workplace The Head-Down Theory: How Unfairness Affects Employee Engagement; 4. The Need for Lean HR: Reinvent or RIP HR; 5. Strategic Grievance Management in Today’s Unionized Environment
There has been a great deal of discussion these days about generational differences at work. Millennials are seeking different rewards than their older co-workers, and evolving technology is changing the way we all do our jobs. In such a diverse and constantly shifting environment, how do we build teams that foster collaboration, trust and a shared vision for success? Queen's IRC programs tackle that challenge head on, using evidence-based tools and hands-on activities to help you design processes and practices that result in a positive work environment that clearly contributes to the bottom line.
As the year draws to a close, I would like to reflect on some of the highlights for Queen's IRC. This fall we introduced two new programs based on feedback from our participants. Building Trust in the Workplace and Coaching Skills were both well received and we look forward to offering them again next year. In March 2015, we will launch a new advanced change management course called Designing Change, which will provide the tools and skills needed to map out and lead a transformational culture shift in an organization.
We're pleased to introduce our Fall 2014-Fall 2015 Program Planner. It details our foundational and advanced programs and outlines our evidence-based approach to learning. We are also pleased to introduce two new programs – Building Trust in the Workplace and Coaching Skills – developed through requests from Queen's IRC alumni.
Download our Fall 2014-Fall 2015 Program Planner now!
Change – for most individuals and organizations – can bring about a mix of feelings, including apprehension, anticipation, anxiety and excitement. At Queen's IRC, we have recently experienced change, and the best way to describe our feelings would be unbridled enthusiasm for a new era of opportunity, exploration and growth.
This fall, give your team a competitive edge at competitive rates.
Register 3 or more members of your team in the same program and get a 20% discount.*
Register 5 or more team members in the same program and receive a 40% discount.*
* Discount applies to Fall 2014 programs only. All team members must register for the same program at the same time. To register for this promotion, please call us at 1-888-858-7838.
As we prepare to enjoy the long-awaited summer with our family and friends, I would like to take a minute to thank all the sponsors, and the participants who attended programs this spring. Congratulations to those who have earned their certificates. This year, we began offering programs in Ottawa, in our continued effort to meet the professional development needs of human resources, organizational development, and labour relations practitioners.
In early 2013, the Government of Alberta (GoA) Ministry of Innovation and Advanced Education’s review of their organizational structure began. This was part of an overall GoA-wide commitment to reviewing ministry structures. The intent was to ensure that the roles within the organization and branch/divisional structures, aligned with the current and future business needs. The executive team supported this approach and agreed that the Queen’s IRC’s model of organizational design, or the 4-D’s, was the process the department would use to complete the reviews.
Queen's IRC has interviewed many of our expert facilitators, speakers and staff, in the areas of Labour Relations, Human Resources and Organizational Development. These interviews are now available on our YouTube channel. We encourage you to take the time to check out these videos.
Unions face many negative perceptions, such as the notion that union workers are lazy, under worked, have job security for life, and enjoy gold-plated benefits and pension packages that others can only dream about. In light of this, how can unions overcome their PR problem? This question was one of many that was put to a panel of labour relations practitioners and experts recently, at a roundtable discussion sponsored by Queen's IRC, and hosted by the Canadian HR Reporter.
We're pleased to introduce our Spring 2014-Spring 2015 Program Planner, detailing our foundational and advanced programs, along with new offerings, such as the Strategic Workforce Planning program, featuring dynamic training and tools for managing talent and succession planning in a changing world. Download our Spring 2014-Spring 2015 Program Planner now!
Twitter and other social networking channels have demonstrated just how quickly we've become a global community. News travels at a blinding speed, and events occurring halfway around the world are broadcast in real time to our various devices.These days, the business world is evolving just as quickly. New international partnerships and collaborations have changed the landscape in practically every industry, resulting in both opportunity and challenge for organizations and changing the way we approach new markets.
As the year draws to a close, I would like to reflect on some of the highlights for Queen's IRC. This year we launched a new easier-to-navigate website and began using social media. We have produced a number of short videos about our programs, along with a Tip of the Week series and Q&A clips from our interviews with facilitators and experts. Our Archive Revitalization Project was launched, and has added many terrific resources to the Research and Resources section of our website.
We're listening to you. Our recent Sales and Marketing Survey results revealed that over 70% of respondents like early bird/ promotional discounts. While we normally offer an early-bird discount if you register more than 60 days ahead of the program, we decided for a limited time only, to double your early bird discount when you register for a 2014 program. You will save $750 on 4-5 day programs and $350 on 2-3 day programs if your register before December 31, 2013.
Queen’s IRC will be attending the Top Employer Summit, which takes place on November 13-14, 2013 at The Hilton Hotel in downtown Toronto. The Top Employer Summit presents a spectacular line-up of world-class speakers, thought-leaders and the best case studies from their annual competition, Canada’s Top 100 Employers project. The Keynote speaker at this year’s conference is Hillary Rodham Clinton.