Tag: Interview

The Myth of Body Language as a Credibility Assessor

The Myth of Body Language as a Credibility Assessor

Workplace investigators and human resource professionals should be cautious of relying on the body language of a witness to evaluate their credibility during an investigation. Fact-finding investigations, especially in cases of harassment, at times turn into an evaluation of one person’s version of events versus another’s, or as some call it, the “he said, she said” dilemma. In these cases, assessing the credibility of the two parties may be the easiest way the investigator can come to any defensible determination relative to credibility.

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Reducing Participant Stress Before a Workplace Investigation

Reducing Participant Stress Before a Workplace Investigation

It is normal for participants in a workplace investigation to feel some anxiety, but too much worrying can create barriers to obtaining critical information, which is a challenge for investigators looking to build complete and thorough reports. Ensuring participants fully understand the process and their role in it can help alleviate unnecessary anxiety during the investigation. With a greater understanding of the process, participants can feel empowered to speak confidently in the interview and provide the investigator with the necessary information.

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Workplace Restoration Q&A with Anne Grant

Workplace Restoration Q&A with Anne Grant

Queen’s IRC sat down with Anne Grant, the facilitator for our new Workplace Restoration program, to find out more about the topic and the program. In the interview, Anne shares her experience in workplace restorations, including the surprises she’s had along the way. She gives some insight into what makes workplaces toxic and how this program will help organizations that are experiencing disruptions like prolonged conflicts, increased harassment or grievance claims, leadership issues, strikes, investigations or significant organizational changes.

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5 Insights into Conducting Effective Fact-Finding Investigations

5 Insights into Conducting Effective Fact-Finding Investigations

Fact-finding is an essential skill set for anybody who is in an HR, labour relations or employee relations role. If you stay in this role, at some point you will end up doing investigations, and having this skill set is going to make you much more efficient as a practitioner. Jerry Christensen, who recently retired from the City of Calgary, managed and coordinated the City’s respectful workplace program and dealt with all of their human rights issues.

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Clark MacFarlane, Executive Director, CMHA – Cochrane-Timiskaming Branch

Exploring Senior Leadership in the Canadian Mental Health Association

Clark MacFarlane has over twenty years of experience in the health care sector, and is currently the executive director of the Canadian Mental Health Association (CMHA) – Cochrane-Timiskaming Branch, in northern Ontario. CMHA branches provide direct service to people who are experiencing mental illness, and to their families. They are in the process of implementing a new service delivery model, which shifts from traditional treatment methods to a recovery approach.

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Lori Aselstine

Inside HR at the Ontario Public Service

In April 2014, as Lori Aselstine began her retirement from the Government of Ontario, she sat down with Queen’s IRC to talk about her career, the HR profession and practising HR in an environment that is 85% unionized. Lori talks candidly about her experience rising through the ranks in the Government of Ontario, as well as the challenges and opportunities that come from working in labour relations for the government, which often plays the role of the employer and legislator.

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Exploring the HR Function at Maersk Oil

In this IRC Interview, Stina Bjerg Nielsen, Head of Human Resources for Maersk Oil, talks about her experiences within the human resources profession in Denmark and Europe, and her role at Maersk Oil.
 

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Alison Hill, Queen's IRC Research Associate

Exploring the HR Profession in Denmark

In August 2011, I moved from Kingston, Ontario, to Copenhagen, Denmark. I've been fortunate to continue working remotely for the IRC while living in Europe. The past five months have been a learning experience, as I've continued to transition and adjust to work and life in a foreign country.

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Advancing HR at Encana: A Conversation with Dave Urquhart

During the Advanced HR program, participants are often engaged with the material and the discussions. But, to what extent is this engagement with learning maintained outside of the classroom? To answer this question, IRC Research Associate, Alison Hill, spoke with Dave Urquhart, Team Lead, HR Advisory, Staffing and Development at Encana.
 

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