Queen's University IRC

Employee Relations

Are You in a Communication Rut? Shift the Pattern, Get Different Results

Are You in a Communication Rut? Shift the Pattern, Get Different Results

Imagine that you are in a conversation when you suddenly realize that you have had this exact same disagreement with a co-worker, or a family member, many times before. In the moment, you can predict what you will say and do and what the other person will too. You feel compelled to act in a certain way, even when you know that what you will say or do next is unwise or unproductive. You cannot seem to help yourself. Or the other person! After the conversation has gone from bad to worse, you may find yourself attributing it to the other person’s incompetence, character flaws, or bad motive.

Breaking Bad News about Organizational Change

Breaking Bad News About Organizational Change

Getting the news out about an upcoming restructuring, merger or acquisition, layoff, or other major organizational change can be a challenge. No one wants to experience having their name ‘pop up’ in a new organization chart that is widely distributed online before receiving any direct personal communication from their boss.

There is No Cookie Cutter Approach to Labour Relations

There is No Cookie Cutter Approach to Labour Relations

As an HR professional or senior leader, you spend years mastering the labour relations fundamentals.  Not the textbook fundamentals, but the behaviours, the actions, communication styles–the way you handle sensitive situations.  You log numerous failures, like the time you told the union that the grievance was invalid because they used red ink, the time you were new and mistook a seasoned union employee for a manager and accidentally told them your grievance strategy.

HR Reporter roundtable - Peter Edwards, Bill Murnighan, Elaine Newman and Anna Goldfinch

Young Workers and the Union Movement in Canada

Many young workers don't feel connected to the labour movement. They see it as a relic from previous generations, something that may have helped their parents but isn't helping them, and something that might even be preventing them from obtaining good jobs.  So what can unions do to win over young workers? This question was discussed at a recent roundtable discussion on the future of unions in the private sector hosted by the Canadian HR Reporter, and sponsored by Queen's IRC.

Six Levels of Workplace Health

The Six Levels of Workplace Health

The theory of "workplace health" can be best described by comparing a workplace to a human being. As humans, our health is often affected by the choices we make regarding diet, exercise, stress and generally the way we choose to live our lives. Poor diet, excessive stress, lack of sleep, lack of exercise and destructive behaviours such as alcohol and drug abuse can often lead to poor health.

DynaLIFEDx’s experience mastering the fact-finding and investigation process

Creating a Strategy for Workplace Investigations

Workplace investigations – where to begin? Like many organizations DynaLIFEDx conducts internal investigations for a variety of different reasons. In 2011, new to the world of Human Resources and Employee Relations, I was challenged to evaluate our internal processes for workplace investigations, identify risks and opportunities, and make recommendations on a move forward strategy. What clearly became evident was a strong desire to do the right thing, but a lack of consistency and clarity in how workplace investigations were handled.

Implementing an Interest-Focused Collective Bargaining Strategy

Implementing an Interest-Focused Collective Bargaining Strategy

I was a professional Fire Fighter in the International Association of Fire Fighters (IAFF), for many years before I got directly involved as a member of our Local's negotiating team. Although I was always interested in our Association's activities, and I regularly attended meetings, I never considered myself "involved-enough" to run for any committee or executive position for those first 15 years of my career.

Handling Labour Relations Disasters

Handling Labour Relations Disasters

A female employee was involved in a romantic relationship with a male member of the team. He was married. She had enough. The romance ended. He was unable to accept the end of the relationship. He called her repeatedly, at home and at work. He openly harassed her. He distributed photos of her.  

Child Care: Who Should Provide?

With the increase in two earner and single parent families, the availability of good child care services has become a political, economic and social issue. Several elements are important when examining the provisions of child care: the provision of spaces, financing, quality, and responsibility for day-to-day operation. This article explores the four models of child care: the government model, the employer model, the mixed model, and the parent model.

“Organizing the Unorganized” Revisited

The purpose of this paper is to examine the jurisprudence surrounding unionization attempts in the Canadian chartered banks (supplemented by decisions of the Ontario Labour Relations Board dealing with trust companies and credit unions) and to analyze the efficacy of legislation in dealing with the intransigence of the banking counter-campaign in order to identify possible areas for resolution of the barriers to collective representation for bank and other service sector workers. Prior to examination of the jurisprudence, the paper focuses on the nature of employment in the banking sector in order to provide a contextual framework for analysis of the efficacy of labour board decisions.

Employment Relations in the Unionized Labor Movement: A Comparative Analysis of Arbitration Cases in Ontario, 1971 to 1985

The institution of collective bargaining, central to public policy with respect to employment relations, requires a well functioning labour movement. There is evidence that labour organizations in the role of employer are subject to labour conflict which, if unresolved, threatens the collective bargaining regime. The survival of the movement is at risk in terms of its principles, credibility, and effectiveness as protector of the interests of the worker and promoter of social reform.

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