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Queen's University IRC

Business Best Practices

Best Practices for the Union-Management Relationship in the Workplace

Best Practices for the Union-Management Relationship in the Workplace

For the vast majority of unionized and non-unionized workers, it is the day–to-day interactions that determine whether the workplace is a productive, engaged environment, or one that preoccupies everyone with conflict, grievances and problems. Where each workplace falls on that spectrum will largely determine productivity, quality, absenteeism, as well as retention and recruitment.

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