Queen's University IRC

Stop Pushing the Punishment Default Button

A Decision Tree for Separating Personal Problems, Mistakes and Errors from True Discipline and Performance Issues
Mark Alexander

January 1, 2006

Too often, the determination of just cause and application of discipline is not straightforward. This discussion paper explores why managers have such difficulty dealing with these kinds of situations, and provides a decision-making tool that can significantly reduce the need for discipline, while increasing the opportunity for positive, development-focused approaches for corrective action. It also reviews some of the very persuasive arguments that have been brought forward in recent years regarding why a new understanding and new resolution strategies are needed. Further, the paper builds a case for organizations and unions working together to adopt these new approaches.

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