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Queen's University IRC

Research and Resources

QUICK LINKS - QUEEN'S IRC ARTICLES & PAPERS

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For more information on Queen’s IRC’s practitioner-focused research, please contact our research team at: ircresearch@queensu.ca

Human Resources

Clark MacFarlane, Executive Director, CMHA – Cochrane-Timiskaming Branch

Exploring Senior Leadership in the Canadian Mental Health Association

Clark MacFarlane has over twenty years of experience in the health care sector, and is currently the executive director of the Canadian Mental Health Association (CMHA) – Cochrane-Timiskaming Branch, in northern Ontario. CMHA branches provide direct service to people who are experiencing mental illness, and to their families. They are in the process of implementing a new service delivery model, which shifts from traditional treatment methods to a recovery approach.

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Queen's IRC Coaching Skill training program brochure cover

Coaching Skills: Post-Program Perspectives

In December 2014, Queen’s IRC introduced a new two-day Coaching Skills program. With long-time Queen’s IRC facilitator Françoise Morissette at the helm, the program promises to deliver essential coaching skills, tools and models to help participants master the coaching process and improve performance at the individual and organizational level. “Coaching is popular because it’s very portable and can be used formally or informally,” said Françoise, the lead facilitator for the program.

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Is Transparency a Recipe for Innovation?

Is Transparency a Recipe for Innovation?

Innovation is a key driver in organizational sustainability, and yes, openness and transparency are a recipe for innovation. But, according to Tapscott and Williams, “when it comes to innovation, competitive advantage and organizational success, ‘openness’ is rarely the first word one would use to describe companies and other societal organizations like government agencies or medical institutions. For many, words like ‘insular,’ ‘bureaucratic,’ ‘hierarchical,’ ‘secretive’ and ‘closed’ come to mind instead.”

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Approaches and Tools for HR Managers

4 Trends in Recruiting Top Talent: Approaches and Tools for HR Managers

As the use of traditional methods of recruiting decline, human resource managers must develop new approaches and tools to recruit top talent.  Hiring managers are often faced with wage pressures (particularly within private companies) and a lack of qualified workers.  To effectively compete in the talent marketplace, organizations are leveraging a rich blend of methods in order to identify and recruit the best human capital that they can.

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5 Steps to Build Trust and Change the Culture in an Organization

5 Steps to Build Trust and Change the Culture in an Organization

How do you change the culture in a workplace where workers don’t trust the leaders, where employees are not engaged, and where people just don’t care about doing their jobs? A few months ago, I was speaking to a group of senior leaders and the topic of changing culture and increasing employee engagement came up. The conversation started innocuously, with a comment like, “There’s too many potholes in the road and you can’t get people, whose job it is to fill potholes, to care.”

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An Inquiry into the State of HR in the Caribbean - Survey results from Queen's University IRC in collaboration with the Cave Hill School of Business

An Inquiry into the State of HR in the Caribbean

This report summarizes and analyzes the results of a survey of HR practitioners from the Caribbean conducted in 2012. More specifically, the results of the survey provide insight into several key aspects of Caribbean HR practitioners’ working lives. These include the demographic characteristics of practitioners, their roles and responsibilities, the nature of the organizations for which they work, their education and career development, the knowledge and skills required to thrive in the Caribbean, and of course, their perspectives on important issues, innovations and challenges in the HR profession today.

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Learning the Art of Painting the HR Landscape - Teaching HR Professionals to Communicate Up

Learning the Art of Painting the HR Landscape

It’s Saturday morning in cottage country. You’re hugging a cup of coffee on the porch. The mist is just clearing from the lake. The view from the deck is stunning. The geese are feeding at the shoreline. A hawk circles above the pines in the distance. Waves lap the deck, reminding you that you promised your cousin a kayaking lesson later this morning. He’s coming with your Aunt Sally on the train as part of the adventure. Aunt Sally recently discovered plein art painting. “Bring the SUV to the station,” she said. “I have the easel.”

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Recognizing Employee Engagement in the Workplace

Recognizing Employee Engagement in the Workplace

There's a lot of talk about employee engagement these days, but how do we recognize these engaged employees and show appreciation for the things they do to support the company? It's not always easy to distinguish what exactly engagement in the workplace is, and it can be demonstrated differently depending on a person's role and the function of their company. When I think of engagement, I consider it to be those behaviours and actions that warm the heart. I can picture specific employees I've worked with over the years and the behaviours I've witnessed that have touched me.

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ABOUT OUR PRACTITIONER-ORIENTED RESEARCH

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

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