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Queen's University IRC

Strategic Workforce Planning

Bringing HR Strategy to Life - The Importance of Delegated Authorities and How to Make Them Work

Bringing HR Strategy to Life: The Importance of Delegated Authorities and How to Make Them Work

How do employers translate HR strategies and well intended policies into effective and responsive HR practices and results? A key driver of this success is the clarity and practical application of one’s HR “delegated authorities”. Knowing what HR decision making authorities to delegate, to whom, and how they need to be supported and applied have become mission critical HR management realities for most organizations regardless of sector. Delegated HR authorities are key to “how” HR strategy is delivered, how desired workplace cultures and employee productivity aspirations are realized. They are also key to how meaningful line management accountabilities for employee engagement, wellness, and performance are achieved.

The Great Resignation: will they stay or will they go?

Will They Stay or Will They Go?

Can we stop the great resignation? The pandemic has provided time for people to reevaluate what they want from their work and personal lives. A resulting shift in perspectives on what fulfilling work looks like is now in play. After the uncertainty and exhaustion of the past year, this new paradigm, along with a desire for a universal reset, has created the perfect storm for the Great Resignation, an unprecedented tidal wave of voluntary attrition. Some workers, frustrated with watching paychecks and advancement opportunities stagnate, are leaving their jobs to accelerate career growth and access more equitable compensation elsewhere. Others are making the switch to more meaningful careers, having used the time during lockdown to reflect on what type of work truly makes them happy and fulfilled. There are also those who have burnout from juggling the demands of work-life balance during the pandemic. To support their mental and physical health, these workers are moving to employers who are offering the promise of greater flexibility and work-life integration.

Hot Skills in a Dynamic Canadian Market

Hot Skills in a Dynamic Canadian Labour Market

Understanding the impact of hot skills on one’s business model and organizational capabilities can be both a challenge and an opportunity and, if not done thoughtfully and carefully, can result in a number of HR and economic risks. Knowing what hot skills are in this day and age, how they should be managed and compensated, and the risks and implications of ineffective choices for both one’s hot skill employees and broader workforce have become a critically important HR strategy issue for many employers.

Diversity Hiring to Enhance Inclusive Workplace Culture

Diversity Hiring to Enhance Inclusive Workplace Culture

With recent social movements and the emergence of complex and highly profiled workplace conflicts, there has been increased awareness of organizations’ responsibility to foster safe, diverse and inclusive workplaces. Organizations large and small have taken action to strategically learn about and implement inclusive policies and practices in order to both enhance employee engagement and foster positive organizational culture.

Prioritizing diversity and inclusion efforts has immeasurable value. Workforces that have diversity of thought, perspectives and ideas are better able to solve problems creatively and collaboratively, and diverse and inclusive organization are more likely to achieve their goals.

The Talent Gap – Is it Reality or Fiction?

The Talent Gap – Is it Reality or Fiction?

A simple Google search on the words “talent management” reveals almost 17 million hits, and if we look at studies in all countries over the last decade, every time CHRO’s & CEO’s are surveyed, two of the top three challenges they say they face are lack of talent and a shortage of leadership. It isn’t clear whether these two are linked (i.e. is talented leadership scarce; or is it that both leadership and specific talents at all organizational levels are in short supply.)

Stephanie Noel, Queen's IRC Director

Looking Back on Spring 2017…

Summer is here and many of us are already taking vacations and spending some quality time with our family and friends. I am currently attending our summer Negotiation Skills program, being offered in beautiful downtown Halifax. At the IRC, we are reflecting on the spring program season and preparing for the fall. I would like to take a minute to thank all the people who attend our programs and the organizations who sponsor them. Congratulations to those who have earned their certificates.

Network Mapping as a Tool for Uncovering Hidden Organizational Talent and Leadership

Network Mapping as a Tool for Uncovering Hidden Organizational Talent and Leadership

This article will focus on the practice of social network mapping within organizations to deliberately leverage and engage intra-organizational sets of informal connections that are less “hard-wired” than formal organizational working relationships. In particular, the article will highlight the applications of the tool to identify hidden talent and leadership within the organization to support succession planning initiatives and diagnose internal communication and decision making blockages.

Creating a Mentoring Culture for Organizational Success

Creating a Mentoring Culture for Organizational Success

Mentoring is a management practice that can assist organizations in building a desired corporate culture, while enabling the careers of those who are already motivated to pursue one. It is an efficient and effective method of shortening the learning curve of new executives and providing more knowledgeable employees with broader perspectives. New executives with a mentor have a sounding board, as well as the benefit of their mentor’s experience as they navigate through situations that may be unfamiliar to them.

HR Secrets of Canada’s Fastest Growing Companies

HR Secrets of Canada’s Fastest Growing Companies

We surveyed the Profit 500, an annual listing of the 500 fastest growing companies in Canada, to find out about their HR practices. We asked questions surrounding their strategic capabilities, organizational development activities, change management processes, training opportunities, performance management systems, leadership development programs, and the use of HR technology. Overall, the top HR challenges faced by the Profit 500 include (1) finding key talent, (2) managing and feeding talent pipelines, (3) appropriately leveraging HR metrics to inform decision making, and (4) choosing and incorporating the right HR technology.

Approaches and Tools for HR Managers

4 Trends in Recruiting Top Talent: Approaches and Tools for HR Managers

As the use of traditional methods of recruiting decline, human resource managers must develop new approaches and tools to recruit top talent.  Hiring managers are often faced with wage pressures (particularly within private companies) and a lack of qualified workers.  To effectively compete in the talent marketplace, organizations are leveraging a rich blend of methods in order to identify and recruit the best human capital that they can.

HR Reporter roundtable - Peter Edwards, Bill Murnighan, Elaine Newman and Anna Goldfinch

Young Workers and the Union Movement in Canada

Many young workers don't feel connected to the labour movement. They see it as a relic from previous generations, something that may have helped their parents but isn't helping them, and something that might even be preventing them from obtaining good jobs.  So what can unions do to win over young workers? This question was discussed at a recent roundtable discussion on the future of unions in the private sector hosted by the Canadian HR Reporter, and sponsored by Queen's IRC.

Talent Management, Beyond the Buzzwords

Talent Management, Beyond the Buzzwords

The ubiquitous term "war for talent" was coined in 1997 by management consultants McKinsey & Co. The consultants had conducted a year-long study and had concluded that the most important corporate resource over the following two decades would be talent. The demand for smart, technologically savvy, and globally astute businesspeople, they said, would outstrip the supply.

A Framework for a Formal Mentoring Program

Mentoring is an ancient concept that experienced a renaissance about a decade ago (Goodson 1992, 19). Mentorships are relationships which provide guidance, support, a role model, and a confidante (known as a mentor) for junior organizational members (known as protégés). An effective mentoring relationship is one in which both mentor and protégé develop a productive level of intimacy, enabling the protégé to learn the ropes and adapt to organizational expectations (Burke and McKeen 1989, 1).

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