Nothing frustrates me more than to see the expertise, experience and time of HR professionals wasted. And in today’s working environment, I see frustration and failure all too frequently in Analytics projects. We have pored through oceans of data and done hours of spread sheeting and analysis, and in the end the leaders we have presented our analysis to have put it to one side or seemed confused or unimpressed by our efforts. Somehow we have missed the mark.
HR Metrics and Analytics
There’s a great deal of talk about high performance organizations and teams these days. In a rapidly moving global economy that increasingly relies on big data and technology, we all recognize the advantage of using information and systems to help drive innovation and set goals. But how do we determine which models are most appropriate for our organization’s unique needs?
Queen’s IRC recently introduced the HR Metrics and Analytics program to help HR professionals analyze metrics and transform data into powerful stories for their leaders. Led by Paul Juniper and Jim Harrison, the program was designed to help HR professionals become more confident and competent in how to analyze data, how to use data properly, and how to share it in ways that can help their organization make decisions.
Do you know about Botlr, the robot who delivers room service requests to guests at the Aloft Starwood Hotel in California? How about Brian, a robot that provides companionship to seniors in a nursing home? Robots are just one example of how technology is affecting the workplace, and changing the skills that humans will require in the future.
When I joined Queen’s IRC in 2006, I was appointed as Director of the Centre for a five-year term. I was renewed in 2011, and I am delighted to report that I have again been reappointed as Queen’s IRC Director for an additional five years. I am proud of the work we have done at Queen’s IRC in the past five years.
You likely believe that your organization’s data – operating, financial, human resources – is a key resource and you have policies and processes in place to mitigate any risk. Whether or not your organization operates in just one province, or just within Canada, you should understand that the principles and guidelines of data management are not grounded in geographic jurisdiction.
Get ready to see this job ad a lot in the near future. 2016 seems to be the year when HR Analytics hits the windshield of our corporate bus. There is an increasing demand from organizational leaders for evidence-based decision making. Unfortunately I think it will take a while for our certification programs in HR to fully integrate these needs into the supporting training.
Do you or your workplace need a spring tuneup? It can be easy to fall into habits that may seem innocuous, but may actually be hindering your progress. Spring is a great time to review and renew, and Queen’s IRC has just what you need to get a fresh start, with certificate programs, custom programs, and some new opportunities based on requests from our clients.
We are pleased to announce our Spring 2016-Spring 2017 Program Planner is ready to be downloaded. It introduces our new training program, HR Metrics and Analytics, a program for HR professionals who want to understand how and what to measure, and how to transform that data into business knowledge and insight. It also details all of our foundational and advanced programs, and our Certificate Series.