Queen's University IRC

Designing Collaborative Workplaces

Preparing for the Future with Scenarios

Preparing for the Future with Scenarios

Our lives, personal and professional, have been disrupted in a way that many of us may have never imagined. As schools and businesses close, people find themselves isolated from colleagues, friends and family, and sometimes facing this challenge alone. Everything that we took for granted seems to be upside down and inside out. And there is no definitive end in sight.

Paul Juniper

Director’s Note – August 2017

2017 continues to be a year of significant anniversaries. Queen’s University is celebrating its 175th, Canada its 150th and the IRC is marking 80 years of professional development programs for HR, LR and OD professionals. These milestones are important, as they provide a valuable opportunity to celebrate our achievements, but also reflect on how the world of work has dramatically changed over time.

Stephanie Noel, Queen's IRC Director

Looking Back on Spring 2017…

Summer is here and many of us are already taking vacations and spending some quality time with our family and friends. I am currently attending our summer Negotiation Skills program, being offered in beautiful downtown Halifax. At the IRC, we are reflecting on the spring program season and preparing for the fall. I would like to take a minute to thank all the people who attend our programs and the organizations who sponsor them. Congratulations to those who have earned their certificates.

Paul Juniper

Director’s Note – January 2017

There’s a great deal of talk about high performance organizations and teams these days. In a rapidly moving global economy that increasingly relies on big data and technology, we all recognize the advantage of using information and systems to help drive innovation and set goals. But how do we determine which models are most appropriate for our organization’s unique needs?

A Model for the New World of Work

Is Your Workplace in Motion?

Do you encourage collaboration between departments? Are you ready for a changing demographic in your workforce? Do you know how technology will change your organization in the future? This past spring, Queen’s IRC hosted a summit to explore our workplaces in motion. We invited people to come together to reflect, share and re-imagine how their workplaces could become more transparent, integrated and inspiring. Through an old world – new world lens, we explored how four inter-related trends, are shaping the new employee, the new work, and the new workplace.

Understanding Generational Differences in the Workplace

Understanding Generational Differences in the Workplace: Findings and Conclusions

The study of generational differences has garnered increasing interest among organizations, practitioners and researchers in recent years. There are many reasons for this keen interest, including the need to manage people from several different generations, to better adapt the workplace to a multigenerational workforce, to attract and retain new talent, and to identify the working conditions that will lead to positive attitudes and behaviours among younger workers.

Exploring Teamwork in Fast-Paced, Dynamic Environments

Building Teams: Exploring Teamwork in Fast-Paced, Dynamic Environments

Teamwork is the way we work in organizations. In our highly dynamic work environments, people are challenged to collaborate, almost daily, in service of efficiency, quality and innovation goals. Often, these challenges require coworkers from different units and with diverse skills, to quickly group and flexibly regroup as projects unfold. Unfortunately, most organizations are not designed for fluid, cross-boundary collaboration. To the contrary, the legacy of the formal hierarchy, with tightly defined job boundaries, serves to thwart, rather than promote teamwork across boundaries.
 

Teaming for Today's Complex Challenges

Teaming for Today’s Complex Challenges

While teams have traditionally focused on their own insular work and processes, today's teams must take a whole-systems perspective and engage system players in the learning journey. Accordingly, they are more focused on getting a holistic understanding of the challenge, securing required resources and expertise, and defining the process members will follow.

Organization Development Primer: A Review of Large Group Interventions

Large group interventions are designed to help people collaborate effectively by thinking and acting from a whole-systems perspective. “Whole systems” refers to the way an organization operates internally through its processes and externally through its relations to customers and other stakeholders. There are a number of core values underpinning all whole-systems change methodologies.

Bah Kumbaya

Respect, not superficial goodwill, is the key to inspired teamwork, says Dr. Shawna O’Grady, Associate Professor of Management at Queen’s School of Business. Great teams work hard at keeping members aligned and making the most of creative conflict. We spoke recently with Shawna about the challenges of creating and sustaining a collaborative work environment. When …

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Lechery’s Toll

Jana Raver, Assistant Professor and E. Marie Shantz, Research Fellow in Organizational Behaviour at the Queen’s School of Business, is an expert in counterproductive behaviours at work. We spoke to her upon the release of her ground-breaking study, “Beyond the individual victim: Linking sexual harassment, team processes, and team performance.” Managers and leaders may be …

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Incentive Pay, Teams and Earnings: Evidence from Toronto Firms

The use of ‘high-performance’ workplace practices and incentive pay plans have received considerable attention from researchers. Little is known, however, about human resource practices in non-manufacturing and non-case study settings. Moreover, for incentive pay, few studies have actually observed compensation contracts. This paper examines the relationship between several workplace practices and earnings using unique employee-employer …

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High Performance Teams in Primary Care: The Basis of Interdisciplinary Collaborative Care

One of the fundamental challenges of Primary Health Care Reform is the establishment of collaborative health care teams to meet the needs of patients and society in a timely and effective manner. The characteristics of effective primary care team function have not been well studied. Millward and Ramsay (1998) used the Cognitive Motivational Model to …

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Training in the Team-Based Organization

Team-based organizations are growing at a rapid pace. Recent research estimates that `40 to 50 percent of the workforce could be in some kind of empowered work team environment by the turn of the century' (Manz et al. 1997, 4). In addition, as global competition forces organizations to become more productive `there is growing consensus that training must be at the forefront of their attempts to do so' (Martocchio and Baldwin 1997, 7).

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