5 Insights into Conducting Effective Fact-Finding Investigations An Interview with Jerry Christensen
Cathy Sheldrick, Queen's IRC Marketing Assistant, 2016
Fact-finding is an essential skill set for anybody who is in an HR, labour relations or employee relations role. If you stay in this role, at some point you will end up doing investigations, and having this skill set is going to make you much more efficient as a practitioner.
Jerry Christensen, who recently retired from the City of Calgary, managed and coordinated the City’s respectful workplace program and dealt with all of their human rights issues. With previous experience working in the criminal justice system and with the Alberta Human Rights Commission, Jerry has worked in several regulatory environments where someone had to be held accountable. In this interview, Jerry shares his thoughts about the value of fact-finding and investigation training for HR and LR practitioners, as well as the five most important things he’s learned about conducting effective fact-finding investigations.
Want to learn more about workplace coaching and how it can benefit your organization? Join us at our Coaching Skills program:
December 6-7, 2017 in Victoria, BC
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Celebrating 80 Years at Queen's IRC
On October 12, 2017, the Queen’s IRC staff celebrated the Centre’s 80th anniversary. To see more pictures from the celebration, please visit our Facebook page.
Queen’s University originally introduced the study of Industrial Relations on October 12, 1937, when the University formed the Industrial Relations Section. It was later renamed the Industrial Relations Centre (IRC).
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Call 1-888-858-7838 | Email IRC@QueensU.ca | Visit us online at irc.queensu.ca
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