Mediation: An Early Dispute Resolution Procedure for the Workplace

Labour Relations

Dispute resolution is an integral part of management. Almost seventy-five percent of job-related stress is generated by internal disputes, and more than eighty-five percent of people leaving their jobs do so because of some perceived internal conflict. Festering disputes are time-consuming and can result in feelings of alienation, reduced productivity, loss of production quality, and strained relationships. All too frequently, employees in conflict ‘win the battle but lose the war’ because they confuse long- and short-term conflict resolution goals and objectives. If employees are likely to work together in the future, dispute resolution procedures should be designed to encourage the development and the maintenance of healthy long-term relationships. Mediation is becoming a popular early dispute resolution procedure in many companies and provincial organizations.

Download PDF: Mediation: An Early Dispute Resolution Procedure for the Workplace

Receive email updates
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Learn more about the collection, use and disclosure of personal information at Queen’s University.

You May Also Like

ARTICLES

Organization Development
Enhancing Queen’s IRC Methods and Tools with AI
Artificial Intelligence (AI) is revolutionizing organizational change, offering practitioners tools to enhance data a...
Unlock Your Leadership Potential: Strategies for Performance Coaching
Human Resources
Unlock Your Leadership Potential: Strategies for Performance Coaching
What is the biggest challenge many leaders face when developing in their role? Recognizing that addressing performanc...
Workplace Restoration: An Interest-Focused Approach for Work Units or Teams
Labour Relations
Workplace Restoration: An Interest-Focused Approach for Work Units or Teams
Conflict that arises in organizations is complex and often driven by a multitude of factors unique to each situation....

PROGRAMS

Performance Coaching
Gain essential skills for building performance, growth, and accountability
Workplace Equity, Diversity, and Inclusion
Impactful EDI strategies to unleash workforce potential and maximize organizational success

Share this article

Page link
Copied!

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Learn more about the collection, use and disclosure of personal information at Queen’s University.