Mediation: An Early Dispute Resolution Procedure for the Workplace

Labour Relations

Dispute resolution is an integral part of management. Almost seventy-five percent of job-related stress is generated by internal disputes, and more than eighty-five percent of people leaving their jobs do so because of some perceived internal conflict. Festering disputes are time-consuming and can result in feelings of alienation, reduced productivity, loss of production quality, and strained relationships. All too frequently, employees in conflict ‘win the battle but lose the war’ because they confuse long- and short-term conflict resolution goals and objectives. If employees are likely to work together in the future, dispute resolution procedures should be designed to encourage the development and the maintenance of healthy long-term relationships. Mediation is becoming a popular early dispute resolution procedure in many companies and provincial organizations.

Download PDF: Mediation: An Early Dispute Resolution Procedure for the Workplace

Receive email updates
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Learn more about the collection, use and disclosure of personal information at Queen’s University.

You May Also Like

ARTICLES

Human Resources
The Ever-Increasing Digital World of Work
With the acceleration of all things digital over the past five years, especially through the pandemic, training strat...
Labour Relations
7 Steps for a Sustainable Labour Relations Strategy
Having worked as a Labour Relations Expert for the past 30 years, I feel it is important to understand the critical s...
Human Resources
Talent Mobility: Reducing Self-imposed Barriers to Increase Mobility in Your Organization
Organizations need the right talent to succeed, and they need it now. Simply stated: I don’t think there is a CEO a...

PROGRAMS

Performance Coaching
Gain essential skills for building performance, growth, and accountability
Workplace Equity, Diversity, and Inclusion
Impactful EDI strategies to unleash workforce potential and maximize organizational success

Share this article

Page link
Copied!

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Learn more about the collection, use and disclosure of personal information at Queen’s University.