Organization Development

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Learn how to effectively solve business and organizational development challenges and how to drive successful business change and growth.

Managers
Create an action plan for leading change.
HR/OD Practitioners
Gain evidence-based knowledge with real-world application to your workplace.
Consultants
Discover new pillars of organizational success, feasibility and sustainability through strategic structural, cultural, process and people interviews.

Key Takeaways

Gain methodologies for collaborative decision-making.
Learn how to diagnose organizational challenges using whole-systems thinking and approaches.
Discover how to leverage coaching to build individual and organizational capability.
Master coaching dynamics, psychological drivers, skills and tools.
Boost your capabilities to foster innovation and continuous learning through teamwork

Download our Program Planner

Your promotion awaits. Our Program Planner outlines everything you need to know as you pursue professional development.

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The Queen’s IRC Organization Development Certificate

EXPLORE CERTIFICATE Details

Want a
competitive edge?

Every organization has a unique vision – and unique barriers and facilitators to that vision. At Queen’s IRC, we partner with you to develop customized learning programs.

Thought Leadership

Stay ahead of trends in your career with articles and papers written by industry experts.

Labour Relations

4 Principles to Build Trust Between Union and Management

By Kathy McCrum
Date: July 25, 2023

Trust … a feeling that is often hard to describe in words. We all know what it feels like when we trust someone, an...

Human Resources

Better Leadership: Focus on a Coach Approach

By Linda Allen-Hardisty
Date: June 21, 2023

Coaching is a leadership style that is growing in organizational cultures. It is shifting from an optional leadership...

“Members of our senior leadership team enjoyed this valuable learning experience and I have no doubt we will be engaging with the learning for years to come as we continue to grow and value trusting relationships in our organization.”

Amber CroweExecutive Director, Dnaagdawenmag Binnoojiiyag Child & Family Services

“Having completed many training programs over the past 10 years through various providers, I would 100% recommend the programs offered through the Queen’s IRC as some of the best. Each program offers an excellent combination of theory, practical application and top-notch facilitators who deliver the training.”

Gary FiliatraultHuman Resources Business Partner, County of Essex

“Queen’s IRC offers a diverse range of programs that are relevant to any industry and taught by first-rate industry leaders. Whether you are new to human resources or a seasoned professional, there is something for everyone.”

Aneesa SousaFaculty Relations Consultant, University of Victoria

“Organizational transformation is always difficult, not only for the organization but its interest holders as well. Queen's IRC’s Organizational Transformation program allows participants to engage in various scenario-based activities to test their knowledge of the learned topics in a safe and collaborative environment. I now feel confident using the knowledge I’ve gained to assist my organization in future change management endeavours.”

Nancy LawlessDirector of Finance, National Judicial Institute

“Some of the learned concepts were directly applicable into my current projects: e.g., Skills taxonomy, questions to use for workforce planning; framework for succession planning; concept to hire to expand fit”

Heidi AmponsemSenior Manager, Change Leadership, Toronto Hydro

“Having completed both the Harvard and Queen’s IRC’s programs on Negotiation, I have to say that Queen’s IRC offers one of the best programs by far. I have sent many of my staff to the program throughout my career.”

"Our hospital has a multigenerational history of positive labour relations with our unions, so when starting a new executive role that included oversight of labour relations, I was advised that Queen’s IRC was the best formal training available, whether on the union or management side. After taking the first course, I wholeheartedly agree.”

“Negotiation Skills is one of the best programs I have ever taken. Queen’s IRC provided a brilliant learning experience through practical, relevant, and intuitive facilitation.”