Labour Relations

Today's negotiators require advanced skills and techniques to strategically resolve disputes and advance discussions for positive working relationships. Queen's IRC labour programs give you the tools and knowledge to expertly address labour relations issues and successfully negotiate both from a management and union perspective.

Two people write in notebooks while seated at a table.

Key Takeaways

  • Negotiate with confidence.
  • Gain insights into planning personal or workplace strategies for prevention of grievances.
  • Effectively prepare for negotiations by identifying prioritized goals, important interests and strategic mandates.
  • Learn how to conduct effective interviews during fact-finding and investigation.
  • Gain in-depth experience to plan and lead change.
  • Learn how to design effective approaches to conflict resolution.

Download our Program Planner

Your promotion awaits. Our Program Planner outlines everything you need to know as you pursue professional development.

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Thought Leadership

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