3 Credits

Performance Coaching

Gain essential skills for building performance, growth, and accountability

Upcoming Sessions

In-Person
In-Person
Virtual

Program Overview

Gain essential skills for building performance, growth, and accountability

No matter where you are in your learning journey, you and your organization will find much value in this action-oriented and thought-provoking program. Performance Coaching combines the two key practices of performance development and coaching for an inspiring and real-world learning experience.

This program offers a solid foundation in coaching for performance, integrating the GROW coaching model with in-depth discussions related to top performance skills. This equips you with the tools to overcome barriers hindering the transition from a directive to a coaching approach, integrating performance conversations seamlessly into organizational dynamics.

Through case studies and leading research, this program instills confidence in identifying coaching-for-performance opportunities and raising engagement levels, thereby strengthening organizational performance and accountability.

 

Module 1: Introduction to Performance Coaching
  • Master the definition of performance development and coaching
  • Explore why coaching-for-performance works
  • Gain global best practices insights and the future of performance
Module 2: GROW Model of Coaching
  • Discover the GROW model
  • Understand the concepts of feedforward and a growth mindset
  • Learn active listening coaching skills
Module 3: Performance Development
  • Explore performance development models
  • Understand the concept of a growth mindset for accountability
  • Learn about performance lifecycles within organizations
Module 4: Case Studies
  • Gain insights from case studies of coaching cultures
  • Link individual goals with organizational priorities 
Module 5: Let’s Coach – Practicing in Triads
  • Develop and practice your coaching skills as part of a triad: coach, coachee and observer
    • Experience GROW as a coach
    • Benefit from receiving coaching with the GROW model
    • Share your observer notes with the coach
Module 6: Practical Matters: Performance Development
  • Learn the differences between coaching for performance and coaching for development
  • Understand the styles of coaching
  • Identify key next steps in your action plan

Learning Outcomes

Learning Objectives
  • Translate the latest global insights on performance development best practices into tangible actions, including strategies for aligning individual and team contributions to your organization’s overarching strategy
  • Develop a meaningful approach to increase engagement and motivation throughout the performance cycle
  • Learn the GROW coaching model through hands-on practice as both the coach and the coachee
  • Enhance leaders’ proficiency and confidence in conducting performance conversations
  • Foster a culture of coaching-for-performance by honing essential coaching skills including active listening, coaching presence, and the art of asking powerful questions
Organizational Benefits 
  • Grow an organization-wide coaching culture by leveraging growth mindsets to foster accountability and support
  • Increase staff engagement levels and performance outcomes
  • Improve employee relations
  • Develop communication and leadership qualities by effectively applying coaching skills across all performance levels
  • Identify and cultivate high-potential talent and foster professional development and advancement
  • Demonstrate organizational commitment to human resource development

Who Should Attend

HR professionals, organizational leaders, and organizational influencers

Strengthen your knowledge and abilities in both performance management and coaching to enable strategic alignment in their organizations

Facilitators and Speakers

Takeaway Tools

  • Performance Coaching Handbook, which includes the GROW model and tools, performance development model and tools, and an individual action plan
  • Videos, case studies, and articles

 

 

Thought Leadership

Stay ahead of trends in your career with articles and papers written by industry experts.

Workplace Restoration: An Interest-Focused Approach for Work Units or Teams
Labour Relations
Workplace Restoration: An Interest-Focused Approach for Work Units or Teams
Conflict that arises in organizations is complex and often driven by a multitude of factors unique to each situation....
Winning Hearts and Minds: Navigating Change in Turbulent Times
Organization Development
Winning Hearts and Minds: Navigating Change in Turbulent Times
We are navigating an era marked by profound transformation. The ramifications of climate change, rising living costs,...
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Learn more about the collection, use and disclosure of personal information at Queen’s University.

Secure your seat for an upcoming program – no financial commitment is required.
Once you’re ready to officially register, our team will assist you.

Complete the form below to reserve your spot today and join us for a journey of learning and growth!

Hidden

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Learn more about the collection, use and disclosure of personal information at Queen’s University.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Learn more about the collection, use and disclosure of personal information at Queen’s University.