2 Credits

Coaching Skills

Building essential skills to influence motivation and collaboration
Two people sit outdoors at a table, with a laptop open in front of them.

Upcoming Sessions

Program Overview

*Please refer to the Performance Coaching program, as it now incorporates elements from both the Performance Management and Coaching Skills programs, creating a unified and enhanced offering.

 

Building essential skills to influence motivation and collaboration

No matter where you are in your learning journey, you and your organization will find much value in this action-oriented and though-provoking program.

The Coaching Skills program is intended for both newcomers and experienced coaches alike. For those new to the field it will provide a solid grounding in the core principles and practices of coaching. For experienced coaches, this is an opportunity to reground yourself and broaden your insights. The GROW coaching model and in-depth discussion related to top coaching skills will provide you with the tools to tackle any obstacle that may prevent you from shifting from a directive approach to a coach approach.

Through case studies and leading practice research, this program will give you the confidence to identify coaching opportunities and raise levels of engagement that will strengthen the collaboration, motivation, strategic alignment, and accountability of your organization.

Our module-by-module overview introduces the topics that will be explored in depth over the course of the program.

Module 1: An Introduction to Coaching
  • Establish who is in the learning room
  • Master the definition of coaching
  • Explore why coaching works
Module 2: The GROW Model of Coaching
  • Explore the GROW model
  • Observe a coaching discussion and identify the GROW model concept demonstrated
  • Understand the concepts of feedforward, growth mindset, and presence
Module 3: Active Listening
  • Discover the 10-minute coaching habit
  • Focus on key active listening skills to build confidence
  • Understand how to use the 10-minute coaching habit in real time
Module 4: Coaching Case Studies
  • Experiment using GROW in a role-play scenario
  • Identify what part(s) of GROW were used
Module 5: Coaching Presence
  • Understand the importance of staying curious in coaching
  • Explore the relationship between emotional intelligence and coaching
  • Consider your values and coaching
Module 6: Let’s Coach-Round 1: Developing and Practicing Your Coaching Skills as Part of a Coach/Coachee/Observer Triad
  • Experience GROW as a coach
  • Benefit from receiving coaching with the GROW model
  • Share your observer notes with the coach
Module 7: Let’s Coach-Round 2: Developing and Practicing Your Coaching Skills as Part of a Coach/Coachee/Observer Triad
  • Experience GROW as a coachBenefit from receiving coaching with the GROW model
  • Share your observer notes with the coach
Module 8: Coaching Skills: Powerful Questions and Evoking Awareness
  • Consider research findings about the brain during coaching and the impact of structure
  • Discover how to end a coaching session for momentum and commitment
  • Explore goal flourishing and the connection to a growth mindset
  • Share powerful questions for each part of GROW
Module 9: Let’s Coach-Round 3: Developing and Practicing Your Coaching Skills as Part of a Coach/Coachee/Observer Triad
  • Experience GROW as a coach
  • Benefit from receiving coaching with the GROW mode
  • Share your observer notes with the coach
Module 10: Practical Matters: Performance and Development Purposes
  • Learn about coaching for performance and development
  • Examine the various styles of coaching
  • Identify key next steps in your own coaching skills action plan

 

Learning Outcomes

  • Identify essential coaching skills including key active listening skills, coaching presence, and powerful questions
  • Explore the classic coaching model known as the GROW Model
  • Observe a coaching session and identify how the key elements of the GROW Model are demonstrated
  • Use the GROW Model as part of a triad of learning, and experience the role of coach, coachee and observer
  • Coach others to truly understand their goals and how to gain momentum
Organizational Benefits
  • Raised awareness of the relationship between coaching and managing
  • Knowledge of when to use coaching for performance purposes or development purposes
  • Hands-on opportunities to practice coaching skills live and create an individual action plan with key learnings to ensure immediate application back in the workplace
  • A solid foundation for a coaching culture that uses a growth mindset to foster a blend of accountability and support
  • Strengthened collaboration, motivation, and strategic alignment within the organization

Who Should Attend

HR Professionals

Improve your coaching skills.

Managers

Learn how to impact organizational growth.

Influencers

Discover how to enhance capacity at all levels.

Facilitators and Speakers

Takeaway Tools

  • Coaching Handbook
  • GROW model and tools
  • Individual action plan to develop your coaching skills
  • Videos, case studies and articles
  • Resources for ongoing development

 

 

Thought Leadership

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