No matter where you are in your learning journey, you and your organization will find much value in this action-oriented and though-provoking program. Coaching Skills is intended for both newcomers and experienced coaches alike. For those new to the field it will provide a solid grounding in the core principles and practices of coaching. For experienced coaches, this is an opportunity to reground yourself and broaden your insights. The GROW coaching model and in-depth discussion related to top coaching skills will provide you with the tools to tackle any obstacle that may prevent you from shifting from a directive approach to a coach approach.

Through case studies and leading practice research, this program will give you the confidence to identify coaching opportunities and raise levels of engagement that will strengthen the collaboration, motivation, strategic alignment, and accountability of your organization.

Our module-by-module overview introduces the topics that will be explored in depth over the course of the program.

Module 1: An Introduction to Coaching

• Establish who is in the learning room
• Master the definition of coaching
• Explore why coaching works

Module 2: The GROW Model of Coaching

• Explore the GROW model
• Observe a coaching discussion and identify the GROW model concept demonstrated
• Understand the concepts of feedforward, growth mindset, and presence

Module 3: Active Listening

• Discover the 10-minute coaching habit
• Focus on key active listening skills to build confidence
• Understand how to use the 10-minute coaching habit in real time

Module 4: Coaching Case Studies

• Experiment using GROW in a role-play scenario
• Identify what part(s) of GROW were used

Module 5: Coaching Presence

• Understand the importance of staying curious in coaching
• Explore the relationship between emotional intelligence and coaching
• Consider your values and coaching

Module 6: Let’s Coach-Round 1: Developing and Practicing Your Coaching Skills as Part of a Coach/Coachee/Observer Triad

• Experience GROW as a coach
• Benefit from receiving coaching with the GROW model
• Share your observer notes with the coach

Module 7: Let’s Coach-Round 2: Developing and Practicing Your Coaching Skills as Part of a Coach/Coachee/Observer Triad

• Experience GROW as a coachBenefit from receiving coaching with the GROW model
• Share your observer notes with the coach

Module 8: Coaching Skills: Powerful Questions and Evoking Awareness

• Consider research findings about the brain during coaching and the impact of structure
• Discover how to end a coaching session for momentum and commitment
• Explore goal flourishing and the connection to a growth mindset
• Share powerful questions for each part of GROW

Module 9: Let’s Coach-Round 3: Developing and Practicing Your Coaching Skills as Part of a Coach/Coachee/Observer Triad

• Experience GROW as a coach
• Benefit from receiving coaching with the GROW mode
• Share your observer notes with the coach

Module 10: Practical Matters: Performance and Development Purposes

• Learn about coaching for performance and development
• Examine the various styles of coaching
• Identify key next steps in your own coaching skills action plan