Queen's University IRC

Leading Organizational Transformation


Françoise Morissette
Queen’s IRC Facilitator

July 20, 2021

What is Organizational Transformation?

Leading Organizational TransformationOrganizational transformation is a fundamental, radical, ground breaking paradigm shift, such as re-imagining an organization’s structure and culture. It involves integrated, synergistic, aligned, system-wide deliverables for which all employees and leaders are responsible, individually and collectively.

For example, it is not about creating a new service, but reconceptualizing how the organization interacts with its customers; it’s not about continuous improvement, but groundbreaking innovation based on a radially different foundation and belief system. Organizational Transformation is about dreaming big, not tinkering with the status quo; shattering outdated beliefs and systems, not trying to adapt them to new realities. It’s like conquering the wild west or setting foot on a new planet.

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