Queen's University IRC

Advanced Labour
Relations & Labour 
Relations Programs

Negotiate with confidence.

Today's negotiators require advanced skills and techniques to strategically resolve disputes and advance discussions for positive working relationships. Queen's IRC labour programs give you the tools and knowledge to expertly address labour relations issues and successfully negotiate both from a management and union perspective.

4 CREDITS

Strategic Grievance Handling

Developing Techniques and Processes to Strategically Prevent and Manage Grievances.

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4 CREDITS / virtual seat

Labour Arbitration Skills

Learning the Advocate’s Art and Science of Building and Presenting Winning Arbitration Cases.

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5 CREDITS / virtual & in-person

Negotiation Skills

Developing Negotiating Styles and Tactics to Master the Dynamics of Collective Bargaining.

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4 CREDITS / virtual seat

Mastering Fact-Finding and Investigation

Building Internal Capacity to Effectively Deal with Workplace Complaints.

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3 CREDITS / virtual seat

Workplace Restoration

Addressing a Toxic Workplace to Rebuild Relationships and Productivity.

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5 CREDITS / virtual & in-person

Labour Relations Foundations

Laying the Groundwork for Excellence in Union-Management Relations.

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3 CREDITS / virtual seat

Strategies for Workplace Conflicts

Practical and Effective Conflict Resolution Skills for Managing Everyday Workplace Disputes.

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3 CREDITS / virtual seat

Change Management

Building Support for Successful Change Projects Using a Time-Tested Framework.

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3 CREDITS / virtual seat

Managing Unionized Environments

Living the Collective Agreement.

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2 CREDITS / VIRTUAL SEAT

Building Trust in the Workplace

Elevating Trust for Organizational Health and Wellness.

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More IRC Programs

ADVANCED HUMAN RESOURCES PROGRAMS

Advanced Human Resources

Linking HR Strategy with Business Strategy

Strategic Workforce Planning

HR Metrics and Analytics

Performance Management

ORGANIZATION DEVELOPMENT PROGRAMS

Organization Development Foundations

Organizational Design

Designing Collaborative Workplaces

Change Management

Coaching Skills

Building Trust in the Workplace

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