Labour Relations Articles | Queen's University IRC

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Collective Bargaining During a Pandemic
Mar 1, 2021 (10am-5pm ET): Virtual Seat
Strategies for Workplace Conflicts
Mar 1-5, 2021(11am-3pm ET): Virtual Seat
Linking HR Strategy to Business Strategy
Mar 8-11, 2021 (10am-3pm ET): Virtual Seat
Change Management
Mar 9-12, 2021 (12pm-4pm ET): Virtual Seat
Building Trust in the Workplace
Mar 29-April 1, 2021 (1pm-4:30pm ET): Virtual Seat
Strategic Workforce Planning
Apr 7-9, 2021 (1pm-4:30pm ET): Virtual Seat
Organization Development Foundations
Apr 12-15, 2021 (11am-4pm ET): Virtual Seat
Mastering Fact-Finding and Investigation
Apr 19-23, 2021 (10am-4:30pm ET): Virtual Seat
Negotiation Skills
Apr 26-30, 2021 (10am-5pm ET): Virtual Seat
HR Metrics and Analytics
May 3-6, 2021 (10am-3pm ET): Virtual Seat
Performance Management
May 10-13, 2021 (1pm-4pm ET): Virtual Seat
Workplace Restoration
May 10-13, 2021 (10am-2:30pm ET): Virtual Seat
Coaching Skills
May 17-20, 2021 (11am-4pm ET): Virtual Seat
Labour Arbitration Skills
May 31-June 3, 2021 (10am-5pm ET): Virtual Seat
Organizational Design
Jun 7-11, 2021(11am-3:30pm ET): Virtual Seat
Labour Relations Foundations
Jun 14-18, 2021 (10am-5pm ET): Virtual Seat
Negotiation Skills
Jul 19-23, 2021 (10am-5pm ET): Virtual Seat
Strategies for Workplace Conflicts
Sep 13-17, 2021(11am-3pm ET): Virtual Seat
Managing Unionized Environments
Sep 14-17, 2021 (11:30am-5pm ET): Virtual Seat
Labour Relations Foundations
Sep 20-24, 2021 (10am-5pm ET): Virtual Seat
Change Management
Sep 20-23, 2021 (12pm-4pm ET): Virtual Seat
Linking HR Strategy to Business Strategy
Sep 27-Oct 1, 2021 (10am-3pm ET): Virtual Seat
Building Trust in the Workplace
Sep 27-30, 2021 (1pm-4:30pm ET): Virtual Seat
Organization Development Foundations
Oct 4-7, 2021 (11am-4pm ET): Virtual Seat
Strategic Workforce Planning
Oct 5-7, 2021 (1pm-4:30pm ET): Virtual Seat
Mastering Fact-Finding and Investigation
Oct 18-22, 2021 (10am-4:30pm ET): Virtual Seat
Negotiation Skills
Oct 25-29, 2021 (10am-5pm ET): Virtual Seat
Performance Management
Nov 1-4, 2021 (1pm-4pm ET): Virtual Seat
HR Metrics and Analytics
Nov 1-5, 2021 (10am-3pm ET): Virtual Seat
Coaching Skills
Nov 15-18, 2021 (11am-4pm ET): Virtual Seat
Organizational Design
Nov 22-25, 2021 (11am-3:30pm ET): Virtual Seat
Labour Relations Foundations
November 29-December 3, 2021: Kingston
Negotiation Skills
Dec 6-10, 2021: Kingston
There is nothing currently scheduled in this area. Please contact us to discuss your company’s professional development needs: irc@queensu.ca or 1-888-858-7838.
Strategies for Workplace Conflicts
Mar 1-5, 2021(11am-3pm ET): Virtual Seat
Collective Bargaining During a Pandemic
Mar 1, 2021 (10am-5pm ET): Virtual Seat
Linking HR Strategy to Business Strategy
Mar 8-11, 2021 (10am-3pm ET): Virtual Seat
Change Management
Mar 9-12, 2021 (12pm-4pm ET): Virtual Seat
Building Trust in the Workplace
Mar 29-April 1, 2021 (1pm-4:30pm ET): Virtual Seat
Strategic Workforce Planning
Apr 7-9, 2021 (1pm-4:30pm ET): Virtual Seat
Organization Development Foundations
Apr 12-15, 2021 (11am-4pm ET): Virtual Seat
Mastering Fact-Finding and Investigation
Apr 19-23, 2021 (10am-4:30pm ET): Virtual Seat
Negotiation Skills
Apr 26-30, 2021 (10am-5pm ET): Virtual Seat
HR Metrics and Analytics
May 3-6, 2021 (10am-3pm ET): Virtual Seat
Workplace Restoration
May 10-13, 2021 (10am-2:30pm ET): Virtual Seat
Performance Management
May 10-13, 2021 (1pm-4pm ET): Virtual Seat
Coaching Skills
May 17-20, 2021 (11am-4pm ET): Virtual Seat
Labour Arbitration Skills
May 31-June 3, 2021 (10am-5pm ET): Virtual Seat
Organizational Design
Jun 7-11, 2021(11am-3:30pm ET): Virtual Seat
Labour Relations Foundations
Jun 14-18, 2021 (10am-5pm ET): Virtual Seat
Negotiation Skills
Jul 19-23, 2021 (10am-5pm ET): Virtual Seat
Strategies for Workplace Conflicts
Sep 13-17, 2021(11am-3pm ET): Virtual Seat
Managing Unionized Environments
Sep 14-17, 2021 (11:30am-5pm ET): Virtual Seat
Labour Relations Foundations
Sep 20-24, 2021 (10am-5pm ET): Virtual Seat
Change Management
Sep 20-23, 2021 (12pm-4pm ET): Virtual Seat
Linking HR Strategy to Business Strategy
Sep 27-Oct 1, 2021 (10am-3pm ET): Virtual Seat
Building Trust in the Workplace
Sep 27-30, 2021 (1pm-4:30pm ET): Virtual Seat
Organization Development Foundations
Oct 4-7, 2021 (11am-4pm ET): Virtual Seat
Strategic Workforce Planning
Oct 5-7, 2021 (1pm-4:30pm ET): Virtual Seat
Mastering Fact-Finding and Investigation
Oct 18-22, 2021 (10am-4:30pm ET): Virtual Seat
Negotiation Skills
Oct 25-29, 2021 (10am-5pm ET): Virtual Seat
Performance Management
Nov 1-4, 2021 (1pm-4pm ET): Virtual Seat
HR Metrics and Analytics
Nov 1-5, 2021 (10am-3pm ET): Virtual Seat
Coaching Skills
Nov 15-18, 2021 (11am-4pm ET): Virtual Seat
Organizational Design
Nov 22-25, 2021 (11am-3:30pm ET): Virtual Seat
Labour Relations Foundations
November 29-December 3, 2021: Kingston
Negotiation Skills
Dec 6-10, 2021: Kingston
Strategies for Workplace Conflicts
Mar 1-5, 2021(11am-3pm ET): Virtual Seat
Collective Bargaining During a Pandemic
Mar 1, 2021 (10am-5pm ET): Virtual Seat
Linking HR Strategy to Business Strategy
Mar 8-11, 2021 (10am-3pm ET): Virtual Seat
Change Management
Mar 9-12, 2021 (12pm-4pm ET): Virtual Seat
Building Trust in the Workplace
Mar 29-April 1, 2021 (1pm-4:30pm ET): Virtual Seat
Strategic Workforce Planning
Apr 7-9, 2021 (1pm-4:30pm ET): Virtual Seat
Organization Development Foundations
Apr 12-15, 2021 (11am-4pm ET): Virtual Seat
Mastering Fact-Finding and Investigation
Apr 19-23, 2021 (10am-4:30pm ET): Virtual Seat
Negotiation Skills
Apr 26-30, 2021 (10am-5pm ET): Virtual Seat
HR Metrics and Analytics
May 3-6, 2021 (10am-3pm ET): Virtual Seat
Workplace Restoration
May 10-13, 2021 (10am-2:30pm ET): Virtual Seat
Performance Management
May 10-13, 2021 (1pm-4pm ET): Virtual Seat
Coaching Skills
May 17-20, 2021 (11am-4pm ET): Virtual Seat
Labour Arbitration Skills
May 31-June 3, 2021 (10am-5pm ET): Virtual Seat
Organizational Design
Jun 7-11, 2021(11am-3:30pm ET): Virtual Seat
Labour Relations Foundations
Jun 14-18, 2021 (10am-5pm ET): Virtual Seat
Negotiation Skills
Jul 19-23, 2021 (10am-5pm ET): Virtual Seat
Strategies for Workplace Conflicts
Sep 13-17, 2021(11am-3pm ET): Virtual Seat
Managing Unionized Environments
Sep 14-17, 2021 (11:30am-5pm ET): Virtual Seat
Labour Relations Foundations
Sep 20-24, 2021 (10am-5pm ET): Virtual Seat
Change Management
Sep 20-23, 2021 (12pm-4pm ET): Virtual Seat
Linking HR Strategy to Business Strategy
Sep 27-Oct 1, 2021 (10am-3pm ET): Virtual Seat
Building Trust in the Workplace
Sep 27-30, 2021 (1pm-4:30pm ET): Virtual Seat
Organization Development Foundations
Oct 4-7, 2021 (11am-4pm ET): Virtual Seat
Strategic Workforce Planning
Oct 5-7, 2021 (1pm-4:30pm ET): Virtual Seat
Mastering Fact-Finding and Investigation
Oct 18-22, 2021 (10am-4:30pm ET): Virtual Seat
Negotiation Skills
Oct 25-29, 2021 (10am-5pm ET): Virtual Seat
Performance Management
Nov 1-4, 2021 (1pm-4pm ET): Virtual Seat
HR Metrics and Analytics
Nov 1-5, 2021 (10am-3pm ET): Virtual Seat
Coaching Skills
Nov 15-18, 2021 (11am-4pm ET): Virtual Seat
Organizational Design
Nov 22-25, 2021 (11am-3:30pm ET): Virtual Seat
Labour Relations Foundations
November 29-December 3, 2021: Kingston
Negotiation Skills
Dec 6-10, 2021: Kingston
There is nothing currently scheduled in this area. Please contact us to discuss your company’s professional development needs: irc@queensu.ca or 1-888-858-7838.

Labour Relations Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Labour Relations Articles

Deborah Hudson, Lawyer, Turnpenney Milne LLP
Publication date: March, 2019

Termination for ‘just cause’ (and without notice) is often described as the capital punishment of employment law.  Consequently, employers face a significant burden when trying to prove just cause at law. Arguing just cause for dismissal may be difficult, but not impossible, especially in circumstances involving dishonesty or lack of trust. Nevertheless, employers should always exercise caution when making just cause allegations, because a legally unsubstantiated just cause termination can be costly. If an arbitrator overturns an employer’s termination decision in a unionized environment, this can result in a decision that reinstates that grievor and provides him or her with significant back pay. more

Ronald Pizzo, Labour Lawyer, Pink Larkin
Publication date: December, 2018

A workplace investigation will not repair dysfunctional workplace relationships. A workplace investigation neither builds bridges, nor resolves interpersonal conflict. In fact, an investigation may make a difficult work environment even more difficult. So how do we put Humpty Dumpty back together again, if all the King’s horses and all the King’s people could not? more

Kari Boyle, Queen's IRC Facilitator
Publication date: October, 2018

In the Queen’s IRC Strategies for Workplace Conflicts course, we start by asking participants what they would particularly like help with in their workplace.  A common response is “difficult / high conflict people”.  However you define it, this is a huge challenge in today’s workplace and, unless it is handled well, it takes significant time, energy and expertise away from the work to be done. Most people have heard about Serena Williams’ public outburst at the U.S. Open this fall. Her behaviour and words were shocking and unexpected.  more

Joan Sabott, Queen's IRC Facilitator
Publication date: September, 2018

A habit can be defined as a “usual manner of behavior.” But what I know about conflict is that there is often nothing “usual” about it. What happens to those of us who support others in conflict is that we tend to reach for the same set of tools each time, although we often are trying to solve very different problems. Even with the best of intentions, these habits can result in frustration, shallow or even bad resolutions, and won’t meet the needs of the people in conflict. more

An Excerpt from BrainFishing: A Practice Guide to Questioning Skills

Gary T. Furlong, Queen's IRC Facilitator, Jim Harrison, Queen's IRC Facilitator
Publication date: September, 2018

Many books have been written about negotiation strategy and the different approaches to negotiation, from interest-based to traditional bargaining to win-win to principled, and many more. Much less, however, has been written about the detailed mechanics of successful negotiation and problem solving, about the face-to-face tools and language skills we must master to be more effective negotiators. In particular, one of the most important skills is the “art of the question”. more

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