Labour Relations Articles | Queen's University IRC

Queen's University IRC

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Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

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Labour Relations Foundations
Sep 21-25, 2020 (Full Days): Virtual Seat
Strategic Workforce Planning
Sep 30-Oct 2, 2020 (Partial Days): Virtual Seat
Coaching Skills
Oct 20-23, 2020 (Partial Days) - Virtual Seat
Collective Bargaining During a Pandemic
Oct 22, 2020: Virtual Seat
Linking HR Strategy to Business Strategy
Oct 26-29, 2020 (10am to 3pm EST): Virtual Seat
Strategies for Workplace Conflicts
Oct 26-29, 2020 (Partial Days): Virtual Seat
Change Management
Nov 2-6, 2020 (Partial Days): Virtual Seat
Organization Development Foundations
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Managing Unionized Environments
Nov 16-19, 2020 (Partial Days): Virtual Seat
Performance Management
Nov 16-17 & 24-25, 2020 (Partial Days): Virtual Seat
HR Metrics and Analytics
Nov 23-26, 2020 (10am to 3pm EST): Virtual Seat
Mastering Fact-Finding and Investigation
Nov 30-Dec 4, 2020 (Partial Days): Virtual Seat
Organizational Design
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Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Change Management
March 9-11, 2021 - Kingston
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Managing Unionized Environments
April 6-8, 2021 - Edmonton
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
Advanced HR
Apr 20-22, 2021 - Calgary
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 11-12, 2021 - Ottawa
Strategic Grievance Handling
May 11-14, 2021 - Victoria
Workplace Restoration
May 18-20, 2021 - Toronto
Coaching Skills
May 19-20, 2021 - Halifax
Building Trust in the Workplace
May 26-27, 2021 - Regina
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Labour Relations Foundations
June 7-11, 2021 - Halifax
Organizational Design
June 8-10, 2021 - Calgary
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto
Negotiation Skills
July 19-23, 2021 - Victoria
Managing Unionized Environments
August 10-12, 2021 - Halifax
Labour Relations Foundations
Sep 21-25, 2020 (Full Days): Virtual Seat
Strategic Workforce Planning
Sep 30-Oct 2, 2020 (Partial Days): Virtual Seat
Coaching Skills
Oct 20-23, 2020 (Partial Days) - Virtual Seat
Collective Bargaining During a Pandemic
Oct 22, 2020: Virtual Seat
Linking HR Strategy to Business Strategy
Oct 26-29, 2020 (10am to 3pm EST): Virtual Seat
Strategies for Workplace Conflicts
Oct 26-29, 2020 (Partial Days): Virtual Seat
Change Management
Nov 2-6, 2020 (Partial Days): Virtual Seat
Organization Development Foundations
Nov 2-6, 2020 (Full Days): Virtual Seat
Managing Unionized Environments
Nov 16-19, 2020 (Partial Days): Virtual Seat
Performance Management
Nov 16-17 & 24-25, 2020 (Partial Days): Virtual Seat
HR Metrics and Analytics
Nov 23-26, 2020 (10am to 3pm EST): Virtual Seat
Mastering Fact-Finding and Investigation
Nov 30-Dec 4, 2020 (Partial Days): Virtual Seat
Organizational Design
Dec 7-11, 2020 (Partial Days) - Virtual Seat
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Change Management
March 9-11, 2021 - Kingston
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 11-12, 2021 - Ottawa
Workplace Restoration
May 18-20, 2021 - Toronto
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto

Labour Relations Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Labour Relations Articles

Kari Boyle, Queen's IRC Facilitator
Publication date: October, 2018

In the Queen’s IRC Strategies for Workplace Conflicts course, we start by asking participants what they would particularly like help with in their workplace.  A common response is “difficult / high conflict people”.  However you define it, this is a huge challenge in today’s workplace and, unless it is handled well, it takes significant time, energy and expertise away from the work to be done. Most people have heard about Serena Williams’ public outburst at the U.S. Open this fall. Her behaviour and words were shocking and unexpected.  more

Joan Sabott, Queen's IRC Facilitator
Publication date: September, 2018

A habit can be defined as a “usual manner of behavior.” But what I know about conflict is that there is often nothing “usual” about it. What happens to those of us who support others in conflict is that we tend to reach for the same set of tools each time, although we often are trying to solve very different problems. Even with the best of intentions, these habits can result in frustration, shallow or even bad resolutions, and won’t meet the needs of the people in conflict. more

An Excerpt from BrainFishing: A Practice Guide to Questioning Skills

Gary T. Furlong, Queen's IRC Facilitator, Jim Harrison, Queen's IRC Facilitator
Publication date: September, 2018

Many books have been written about negotiation strategy and the different approaches to negotiation, from interest-based to traditional bargaining to win-win to principled, and many more. Much less, however, has been written about the detailed mechanics of successful negotiation and problem solving, about the face-to-face tools and language skills we must master to be more effective negotiators. In particular, one of the most important skills is the “art of the question”. more

Cathy Sheldrick, Queen's IRC Marketing Assistant
Publication date: March, 2018

Queen’s IRC sat down with Anne Grant, the facilitator for our new Workplace Restoration program, to find out more about the topic and the program. In the interview, Anne shares her experience in workplace restorations, including the surprises she’s had along the way. She gives some insight into what makes workplaces toxic and how this program will help organizations that are experiencing disruptions like prolonged conflicts, increased harassment or grievance claims, leadership issues, strikes, investigations or significant organizational changes. more

Deborah Hudson, Lawyer, Turnpenney Milne LLP
Publication date: February, 2018

The #metoo movement has empowered many women who were the victims of unjust behaviour to come forward, although the movement has its own inequities by persecuting and often impacting the livelihood of the accused without due process, or any process whatsoever. This article will explore the complex considerations regarding sexual harassment in Canadian workplaces, consider the roles and obligations of all parties involved, and review the importance of investigations and due process in relation to workplace sexual harassment complaints.  more

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