Labour Relations Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

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Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Labour Relations Foundations
Jun 1-5, 2020 - Victoria
Managing Unionized Environments
Jul 7-9, 2020 - Halifax
Organizational Design
Jul 7-9, 2020 - Victoria
Negotiation Skills
Jul 13-17, 2020 - Halifax
Mastering Fact-Finding and Investigation
Jul 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15-16, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Workplace Restoration
Sep 29-Oct 1, 2020 - St. John's
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Mastering Fact-Finding and Investigation
Oct 19-22, 2020 - Regina
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Strategies for Workplace Conflicts
Oct 27-29, 2020 - Calgary
Labour Relations Foundations
Nov 2-6, 2020 - Winnipeg
Change Management
Nov 3-5, 2020 - Halifax
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Performance Management
Nov 17-18, 2020 - Kingston
Managing Unionized Environments
Nov 17-19, 2020 - Victoria
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Workplace Restoration
Nov 24-26, 2020 - Toronto
Mastering Fact-Finding and Investigation
Nov 30-Dec 3, 2020 - Victoria
Building Trust in the Workplace
Dec 1-2, 2020 - Toronto
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Organizational Design
February 9-11, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Managing Unionized Environments
April 6-8, 2021 - Edmonton
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
Advanced HR
Apr 20-22, 2021 - Calgary
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 5-6, 2021 - Ottawa
Strategic Grievance Handling
May 11-14, 2021 - Victoria
Workplace Restoration
May 18-20, 2021 - Toronto
Coaching Skills
May 19-20, 2021 - Halifax
Building Trust in the Workplace
May 26-27, 2021 - Regina
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Labour Relations Foundations
June 7-11, 2021 - Halifax
Organizational Design
June 8-10, 2021 - Calgary
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto
Negotiation Skills
July 19-23, 2021 - Victoria
Managing Unionized Environments
August 10-12, 2021 - Halifax
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Mastering Fact-Finding and Investigation
Jul 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15-16, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Labour Relations Foundations
Nov 2-6, 2020 - Winnipeg
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Performance Management
Nov 17-18, 2020 - Kingston
Workplace Restoration
Nov 24-26, 2020 - Toronto
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Building Trust in the Workplace
Dec 1-2, 2020 - Toronto
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Organizational Design
February 9-11, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 5-6, 2021 - Ottawa
Workplace Restoration
May 18-20, 2021 - Toronto
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto

Labour Relations Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Labour Relations Articles

Deborah Hudson, Queen's IRC Facilitator
Publication date: February, 2020

Workplace investigations have become commonplace across Canada. Many Canadian jurisdictions require that employers implement workplace harassment and discrimination policies, which often include mandatory investigation provisions. Whether or not investigations are legally mandated, it is sound practice for an employer to conduct an investigation when there may be potential workplace harassment, human rights violations, breach of company policy, criminal activity, security breaches, legal action, or media scrutiny. more

Joan Sabott, Queen's IRC Facilitator
Publication date: December, 2019

Conflict is tough for most of us. According to many physiologists, we tend to tap into several simple strategies when faced with conflict: fight, flight, or freeze. As a result, we likely aren't reducing unnecessary conflicts, and effectively dealing with necessary conflicts in productive ways. So many opportunities are lost because we aren’t engaging well. Being effective at conflict, both in a proactive and reactive way, demands that we work at it as an ongoing and everyday activity. In essence, it is a lifestyle choice in how we talk, problem solve, inquire with others, and arrange our processes and teams. more

How OSSTF Used Custom Training to Improve their Workplace Relationships

Cathy Sheldrick, Queen's IRC Sales and Marketing Coordinator
Publication date: June, 2019

Building relationships in the workplace is hard – and it takes work. It’s even more difficult when you work in a unionized organization which has traditionally adversarial relationships. But these days, organizations like the Ontario Secondary School Teachers' Federation (OSSTF/FEESO) are stepping away from the attitude that, as a union, you have to be in ‘fight mode’ all the time. They are working towards accomplishing more for their members by trying to have better relationships with management. This is where the Queen’s IRC Relationship Management in a Union Environment program comes in. more

Earl Manners, Queen's IRC Speaker
Publication date: May, 2019

Just as leadership styles and organizational work have evolved, so have perspectives on performance evaluation. Traditional performance evaluation is hierarchical, control-oriented, and focused on individual ranking and grading. Present-day performance evaluation is relational, facilitative, and focused on development and problem-solving (Leadership, R. Lussier, et al). In Ontario, teacher performance appraisal requirements and processes are legislated. While the legislation is founded on a more traditional “three strikes you are out” mandate, the philosophy and practices are more contemporary. more

Kari Boyle, Queen's IRC Facilitator
Publication date: March, 2019

It is common for employees to seek help from their manager if they are experiencing conflict or relationship challenges in the workplace.  What are your options as a manager to respond in a way that provides benefits to the employee, to the workplace as a whole and to you?  Consider this scenario: You are Karen’s manager. more

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