Labour Relations Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

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Organizational Design
Feb 12-14, 2019 - Calgary
Managing Unionized Environments
Feb 12-14, 2019 - Ottawa
Workplace Restoration
Feb 26-28, 2019 - Toronto
Labour Relations Foundations
Mar 3-8, 2019 - Kingston
Linking HR Strategy to Business Strategy
Mar 5-7, 2019 - Ottawa
Advanced HR
Mar 19-21, 2019 - Toronto
Strategic Grievance Handling
Mar 26-29, 2019 - Toronto
Performance Management
Mar 26-27, 2019 - Victoria
Mastering Fact-Finding and Investigation
Apr 2-5, 2019 - Toronto
Negotiation Skills
Apr 7-12, 2019 - Kingston
Change Management
Apr 9-11, 2019 - Toronto
Coaching Skills
Apr 16-17, 2019 - Calgary
Building Trust in the Workplace
Apr 26, 2019 - Toronto
Strategies for Workplace Conflicts
Apr 30-May 2, 2019 - Kingston
Organization Development Foundations
Apr 30-May 3, 2019 - Toronto
Workplace Restoration
May 7-9, 2019 - Victoria
HR Metrics and Analytics
May 7-9, 2019 - Toronto
Designing Collaborative Workplaces
May 14-16, 2019 - Kingston
Labour Arbitration Skills
May 26-30, 2019 - Kingston
Strategic Workforce Planning
May 28-29, 2019 - Toronto
Labour Relations Foundations
Jun 3-7, 2019 - Halifax
Negotiation Skills
Jul 22-26, 2019 - Victoria
Managing Unionized Environments
Sep 17-19, 2019 - Calgary
Labour Relations Foundations
Sep 22-27, 2019 - Kingston
Organization Development Foundations
Sep 24-27, 2019 - Toronto
Change Management
Oct 1-3, 2019 - Toronto
HR Metrics and Analytics
Oct 1-3, 2019 - Ottawa
Mastering Fact-Finding and Investigation
Oct 7-10, 2019 - Calgary
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Negotiation Skills
Oct 20-25, 2019 - Kingston
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
Strategies for Workplace Conflicts
Nov 19-21, 2019 - Halifax
HR Metrics and Analytics
Nov 19-21, 2019 - Calgary
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Workplace Restoration
Nov 26-28, 2019 - Toronto
Designing Collaborative Workplaces
Nov 26-28, 2019 - Kingston
Labour Relations Foundations
Dec 2-6, 2019 - Victoria
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Organizational Design
Feb 11-13, 2020 - Ottawa
Mastering Fact-Finding and Investigation
February 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
February 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Change Management
March 3-5, 2020 - Kingston
Coaching Skills
March 9-10, 2020 - Toronto
Performance Management
March 11-12, 2020 - Toronto
Labour Relations Foundations
March 22-27, 2020 - Kingston
Organization Development Foundations
March 24-27, 2020 - Toronto
Advanced HR
March 30-April 1, 2020 - Toronto
Strategies for Workplace Conflicts
March 30-April 1, 2020 - Toronto
Building Trust in the Workplace
April 2, 2020 - Toronto
HR Metrics and Analytics
April 6-8, 2020 - Toronto
Strategic Grievance Handling
April 6-9, 2020 - Toronto
Talent Management
April 15-16, 2020 - Toronto
Negotiation Skills
April 19-24, 2020 - Kingston
Change Management
April 28-30, 2020 - Calgary
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Labour Arbitration Skills
May 24-28, 2020 - Kingston
Labour Relations Foundations
June 1-5, 2020 - Victoria
Negotiation Skills
June 22-26, 2020 - Halifax
Managing Unionized Environments
July 7-9, 2020 - Halifax
Mastering Fact-Finding and Investigation
July 20-23, 2020 - Toronto
Managing Unionized Environments
Feb 12-14, 2019 - Ottawa
Workplace Restoration
Feb 26-28, 2019 - Toronto
Labour Relations Foundations
Mar 3-8, 2019 - Kingston
Linking HR Strategy to Business Strategy
Mar 5-7, 2019 - Ottawa
Advanced HR
Mar 19-21, 2019 - Toronto
Strategic Grievance Handling
Mar 26-29, 2019 - Toronto
Mastering Fact-Finding and Investigation
Apr 2-5, 2019 - Toronto
Negotiation Skills
Apr 7-12, 2019 - Kingston
Change Management
Apr 9-11, 2019 - Toronto
Building Trust in the Workplace
Apr 26, 2019 - Toronto
Organization Development Foundations
Apr 30-May 3, 2019 - Toronto
Strategies for Workplace Conflicts
Apr 30-May 2, 2019 - Kingston
HR Metrics and Analytics
May 7-9, 2019 - Toronto
Designing Collaborative Workplaces
May 14-16, 2019 - Kingston
Labour Arbitration Skills
May 26-30, 2019 - Kingston
Strategic Workforce Planning
May 28-29, 2019 - Toronto
Labour Relations Foundations
Sep 22-27, 2019 - Kingston
Organization Development Foundations
Sep 24-27, 2019 - Toronto
HR Metrics and Analytics
Oct 1-3, 2019 - Ottawa
Change Management
Oct 1-3, 2019 - Toronto
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Negotiation Skills
Oct 20-25, 2019 - Kingston
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
Designing Collaborative Workplaces
Nov 26-28, 2019 - Kingston
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Workplace Restoration
Nov 26-28, 2019 - Toronto
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Organizational Design
Feb 11-13, 2020 - Ottawa
Mastering Fact-Finding and Investigation
February 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
February 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Change Management
March 3-5, 2020 - Kingston
Coaching Skills
March 9-10, 2020 - Toronto
Performance Management
March 11-12, 2020 - Toronto
Labour Relations Foundations
March 22-27, 2020 - Kingston
Organization Development Foundations
March 24-27, 2020 - Toronto
Advanced HR
March 30-April 1, 2020 - Toronto
Strategies for Workplace Conflicts
March 30-April 1, 2020 - Toronto
Building Trust in the Workplace
April 2, 2020 - Toronto
HR Metrics and Analytics
April 6-8, 2020 - Toronto
Strategic Grievance Handling
April 6-9, 2020 - Toronto
Talent Management
April 15-16, 2020 - Toronto
Negotiation Skills
April 19-24, 2020 - Kingston
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Labour Arbitration Skills
May 24-28, 2020 - Kingston
Mastering Fact-Finding and Investigation
July 20-23, 2020 - Toronto
Workplace Restoration
Feb 26-28, 2019 - Toronto
Advanced HR
Mar 19-21, 2019 - Toronto
Strategic Grievance Handling
Mar 26-29, 2019 - Toronto
Mastering Fact-Finding and Investigation
Apr 2-5, 2019 - Toronto
Change Management
Apr 9-11, 2019 - Toronto
Building Trust in the Workplace
Apr 26, 2019 - Toronto
Organization Development Foundations
Apr 30-May 3, 2019 - Toronto
HR Metrics and Analytics
May 7-9, 2019 - Toronto
Strategic Workforce Planning
May 28-29, 2019 - Toronto
Organization Development Foundations
Sep 24-27, 2019 - Toronto
Change Management
Oct 1-3, 2019 - Toronto
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Workplace Restoration
Nov 26-28, 2019 - Toronto
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Linking HR Strategy to Business Strategy
February 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
March 9-10, 2020 - Toronto
Performance Management
March 11-12, 2020 - Toronto
Organization Development Foundations
March 24-27, 2020 - Toronto
Advanced HR
March 30-April 1, 2020 - Toronto
Strategies for Workplace Conflicts
March 30-April 1, 2020 - Toronto
Building Trust in the Workplace
April 2, 2020 - Toronto
HR Metrics and Analytics
April 6-8, 2020 - Toronto
Strategic Grievance Handling
April 6-9, 2020 - Toronto
Talent Management
April 15-16, 2020 - Toronto
Workplace Restoration
May 12-14, 2020 - Toronto
Mastering Fact-Finding and Investigation
July 20-23, 2020 - Toronto

Labour Relations Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Labour Relations Articles

Ronald Pizzo, Labour Lawyer, Pink Larkin
Publication date: December, 2018

A workplace investigation will not repair dysfunctional workplace relationships. A workplace investigation neither builds bridges, nor resolves interpersonal conflict. In fact, an investigation may make a difficult work environment even more difficult. So how do we put Humpty Dumpty back together again, if all the King’s horses and all the King’s people could not? more

Kari Boyle, Queen's IRC Facilitator
Publication date: October, 2018

In the Queen’s IRC Strategies for Workplace Conflicts course, we start by asking participants what they would particularly like help with in their workplace.  A common response is “difficult / high conflict people”.  However you define it, this is a huge challenge in today’s workplace and, unless it is handled well, it takes significant time, energy and expertise away from the work to be done. Most people have heard about Serena Williams’ public outburst at the U.S. Open this fall. Her behaviour and words were shocking and unexpected.  more

Joan Sabott, Queen's IRC Facilitator
Publication date: September, 2018

A habit can be defined as a “usual manner of behavior.” But what I know about conflict is that there is often nothing “usual” about it. What happens to those of us who support others in conflict is that we tend to reach for the same set of tools each time, although we often are trying to solve very different problems. Even with the best of intentions, these habits can result in frustration, shallow or even bad resolutions, and won’t meet the needs of the people in conflict. more

An Excerpt from BrainFishing: A Practice Guide to Questioning Skills

Gary T. Furlong, Queen's IRC Facilitator, Jim Harrison, Queen's IRC Facilitator
Publication date: September, 2018

Many books have been written about negotiation strategy and the different approaches to negotiation, from interest-based to traditional bargaining to win-win to principled, and many more. Much less, however, has been written about the detailed mechanics of successful negotiation and problem solving, about the face-to-face tools and language skills we must master to be more effective negotiators. In particular, one of the most important skills is the “art of the question”. more

Cathy Sheldrick, Queen's IRC Marketing Assistant
Publication date: March, 2018

Queen’s IRC sat down with Anne Grant, the facilitator for our new Workplace Restoration program, to find out more about the topic and the program. In the interview, Anne shares her experience in workplace restorations, including the surprises she’s had along the way. She gives some insight into what makes workplaces toxic and how this program will help organizations that are experiencing disruptions like prolonged conflicts, increased harassment or grievance claims, leadership issues, strikes, investigations or significant organizational changes. more

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