Labour Relations Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

Upcoming Programs

Professional Training Across CanadaWestCentralEast

Workplace Restoration
Nov 20-22, 2018 - Kingston
Coaching Skills
Nov 21-22, 2018 - Toronto
Organizational Design
Nov 27-29, 2018 - Ottawa
Managing Unionized Environments
Nov 27-29, 2018 - Toronto
Talent Management
Dec 4-5, 2018 - Toronto
Organizational Design
Feb 12-14, 2019 - Calgary
Managing Unionized Environments
Feb 12-14, 2019 - Ottawa
Designing Change
Feb 26-28, 2019 - Toronto
Workplace Restoration
Feb 26-28, 2019 - Toronto
Labour Relations Foundations
Mar 3-8, 2019 - Kingston
Linking HR Strategy to Business Strategy
Mar 5-7, 2019 - Ottawa
Advanced HR
Mar 19-21, 2019 - Toronto
Strategic Grievance Handling
Mar 26-29, 2019 - Toronto
Performance Management
Mar 26-27, 2019 - Victoria
Mastering Fact-Finding and Investigation
Apr 2-5, 2019 - Toronto
Negotiation Skills
Apr 7-12, 2019 - Kingston
Change Management
Apr 9-11, 2019 - Toronto
Coaching Skills
Apr 16-17, 2019 - Calgary
Building Trust in the Workplace
Apr 26, 2019 - Toronto
Strategies for Workplace Conflicts
Apr 30-May 2, 2019 - Kingston
Organization Development Foundations
Apr 30-May 3, 2019 - Toronto
Workplace Restoration
May 7-9, 2019 - Victoria
HR Metrics and Analytics
May 7-9, 2019 - Toronto
Designing Collaborative Workplaces
May 14-16, 2019 - Kingston
Labour Arbitration Skills
May 26-30, 2019 - Kingston
Labour Relations Foundations
Jun 3-7, 2019 - Halifax
Negotiation Skills
Jul 22-26, 2019 - Halifax
Managing Unionized Environments
Sep 17-19, 2019 - Calgary
Labour Relations Foundations
Sep 22-27, 2019 - Kingston
Organization Development Foundations
Sep 24-27, 2019 - Toronto
HR Metrics and Analytics
Oct 1-3, 2019 - Ottawa
Change Management
Oct 1-3, 2019 - Toronto
Mastering Fact-Finding and Investigation
Oct 7-10, 2019 - Calgary
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Negotiation Skills
Oct 20-25, 2019 - Kingston
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
HR Metrics and Analytics
Nov 19-21, 2019 - Calgary
Strategies for Workplace Conflicts
Nov 19-21, 2019 - Halifax
Designing Collaborative Workplaces
Nov 26-28, 2019 - Kingston
Workplace Restoration
Nov 26-28, 2019 - Toronto
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Labour Relations Foundations
Dec 2-6, 2019 - Victoria
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Workplace Restoration
Nov 20-22, 2018 - Kingston
Coaching Skills
Nov 21-22, 2018 - Toronto
Managing Unionized Environments
Nov 27-29, 2018 - Toronto
Organizational Design
Nov 27-29, 2018 - Ottawa
Talent Management
Dec 4-5, 2018 - Toronto
Managing Unionized Environments
Feb 12-14, 2019 - Ottawa
Designing Change
Feb 26-28, 2019 - Toronto
Workplace Restoration
Feb 26-28, 2019 - Toronto
Labour Relations Foundations
Mar 3-8, 2019 - Kingston
Linking HR Strategy to Business Strategy
Mar 5-7, 2019 - Ottawa
Advanced HR
Mar 19-21, 2019 - Toronto
Strategic Grievance Handling
Mar 26-29, 2019 - Toronto
Mastering Fact-Finding and Investigation
Apr 2-5, 2019 - Toronto
Negotiation Skills
Apr 7-12, 2019 - Kingston
Change Management
Apr 9-11, 2019 - Toronto
Building Trust in the Workplace
Apr 26, 2019 - Toronto
Organization Development Foundations
Apr 30-May 3, 2019 - Toronto
Strategies for Workplace Conflicts
Apr 30-May 2, 2019 - Kingston
HR Metrics and Analytics
May 7-9, 2019 - Toronto
Designing Collaborative Workplaces
May 14-16, 2019 - Kingston
Labour Arbitration Skills
May 26-30, 2019 - Kingston
Labour Relations Foundations
Sep 22-27, 2019 - Kingston
Organization Development Foundations
Sep 24-27, 2019 - Toronto
HR Metrics and Analytics
Oct 1-3, 2019 - Ottawa
Change Management
Oct 1-3, 2019 - Toronto
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Negotiation Skills
Oct 20-25, 2019 - Kingston
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
Workplace Restoration
Nov 26-28, 2019 - Toronto
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Designing Collaborative Workplaces
Nov 26-28, 2019 - Kingston
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto

Labour Relations Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Labour Relations Articles

Kari Boyle, Queen's IRC Facilitator
Publication date: October, 2018

In the Queen’s IRC Strategies for Workplace Conflicts course, we start by asking participants what they would particularly like help with in their workplace.  A common response is “difficult / high conflict people”.  However you define it, this is a huge challenge in today’s workplace and, unless it is handled well, it takes significant time, energy and expertise away from the work to be done. Most people have heard about Serena Williams’ public outburst at the U.S. Open this fall. Her behaviour and words were shocking and unexpected.  more

Joan Sabott, Queen's IRC Facilitator
Publication date: September, 2018

A habit can be defined as a “usual manner of behavior.” But what I know about conflict is that there is often nothing “usual” about it. What happens to those of us who support others in conflict is that we tend to reach for the same set of tools each time, although we often are trying to solve very different problems. Even with the best of intentions, these habits can result in frustration, shallow or even bad resolutions, and won’t meet the needs of the people in conflict. more

An Excerpt from BrainFishing: A Practice Guide to Questioning Skills

Gary T. Furlong, Queen's IRC Facilitator, Jim Harrison, Queen's IRC Facilitator
Publication date: September, 2018

Many books have been written about negotiation strategy and the different approaches to negotiation, from interest-based to traditional bargaining to win-win to principled, and many more. Much less, however, has been written about the detailed mechanics of successful negotiation and problem solving, about the face-to-face tools and language skills we must master to be more effective negotiators. In particular, one of the most important skills is the “art of the question”. more

Cathy Sheldrick, Queen's IRC Marketing Assistant
Publication date: March, 2018

Queen’s IRC sat down with Anne Grant, the facilitator for our new Workplace Restoration program, to find out more about the topic and the program. In the interview, Anne shares her experience in workplace restorations, including the surprises she’s had along the way. She gives some insight into what makes workplaces toxic and how this program will help organizations that are experiencing disruptions like prolonged conflicts, increased harassment or grievance claims, leadership issues, strikes, investigations or significant organizational changes. more

Deborah Hudson, Lawyer, Turnpenney Milne LLP
Publication date: February, 2018

The #metoo movement has empowered many women who were the victims of unjust behaviour to come forward, although the movement has its own inequities by persecuting and often impacting the livelihood of the accused without due process, or any process whatsoever. This article will explore the complex considerations regarding sexual harassment in Canadian workplaces, consider the roles and obligations of all parties involved, and review the importance of investigations and due process in relation to workplace sexual harassment complaints.  more

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