Queen's University IRC

Individual Employee Performance Management in Union Environments: The Emperor goes to Abilene


Mark Alexander

January 1, 2003

Why is there no consensus about best practices for managing individual employee performance (IEP) in unionized workplaces? This paper discusses the reasons, investigating the success of collectivist or high-performance work systems; why managers and unions need to address IEP issues and what’s in it for them; what academic research says about best practices; and workable strategies for managing IEP.

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