Human Resources Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

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Building Trust in the Workplace
Sep 15-18, 2020 (1:00-4:00 EST) - Virtual Seat
Labour Relations Foundations
Sep 21-25, 2020 (Full Days): Virtual Seat
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Negotiation Skills
Oct 18-23, 2020 - Kingston
Coaching Skills
Oct 20-23, 2020 (Half Days) - Virtual Seat
Strategies for Workplace Conflicts
Oct 26-29, 2020 (Half Days): Virtual Seat
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 (Full Days): Virtual Seat
Change Management
Nov 2-6, 2020 (Half Days): Virtual Seat
Organization Development Foundations
Nov 3-6, 2020 (Full Days): Virtual Seat
Managing Unionized Environments
Nov 16-19, 2020 (Partial Days): Virtual Seat
Performance Management
Nov 16-17 & 24-25, 2020 (Half Days): Virtual Seat
HR Metrics and Analytics
Nov 24-26, 2020 (Full Days): Virtual Seat
Mastering Fact-Finding and Investigation
Nov 30-Dec 4, 2020 (Partial Days): Virtual Seat
Organizational Design
Dec 7-11, 2020 (Half Days) - Virtual Seat
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Managing Unionized Environments
April 6-8, 2021 - Edmonton
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Advanced HR
Apr 20-22, 2021 - Calgary
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 11-12, 2021 - Ottawa
Strategic Grievance Handling
May 11-14, 2021 - Victoria
Workplace Restoration
May 18-20, 2021 - Toronto
Coaching Skills
May 19-20, 2021 - Halifax
Building Trust in the Workplace
May 26-27, 2021 - Regina
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Labour Relations Foundations
June 7-11, 2021 - Halifax
Organizational Design
June 8-10, 2021 - Calgary
Change Management
June 15-17, 2021 - Toronto
Strategic Grievance Handling
July 13-16, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Negotiation Skills
July 19-23, 2021 - Victoria
Managing Unionized Environments
August 10-12, 2021 - Halifax
Building Trust in the Workplace
Sep 15-18, 2020 (1:00-4:00 EST) - Virtual Seat
Labour Relations Foundations
Sep 21-25, 2020 (Full Days): Virtual Seat
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Negotiation Skills
Oct 18-23, 2020 - Kingston
Coaching Skills
Oct 20-23, 2020 (Half Days) - Virtual Seat
Strategies for Workplace Conflicts
Oct 26-29, 2020 (Half Days): Virtual Seat
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 (Full Days): Virtual Seat
Change Management
Nov 2-6, 2020 (Half Days): Virtual Seat
Organization Development Foundations
Nov 3-6, 2020 (Full Days): Virtual Seat
Managing Unionized Environments
Nov 16-19, 2020 (Partial Days): Virtual Seat
Performance Management
Nov 16-17 & 24-25, 2020 (Half Days): Virtual Seat
HR Metrics and Analytics
Nov 24-26, 2020 (Full Days): Virtual Seat
Mastering Fact-Finding and Investigation
Nov 30-Dec 4, 2020 (Partial Days): Virtual Seat
Organizational Design
Dec 7-11, 2020 (Half Days) - Virtual Seat
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Change Management
March 9-11, 2021 - Kingston
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 11-12, 2021 - Ottawa
Workplace Restoration
May 18-20, 2021 - Toronto
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto

Human Resources Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Human Resources Articles

The Starting Point for Building a Trust Plan

Linda Allen-Hardisty, Queen's IRC Facilitator, M.Ed., Queen's IRC Facilitator, B.Ed., Queen's IRC Facilitator, PCC, Queen's IRC Facilitator
Publication date: February, 2020

How do you define trust? How do you describe what trust means to you? Ask ten people and you will likely hear ten different responses.  Because trust is personal. Our past experiences with building, keeping or losing trust really shape how we define trust. For me, I define trust as having the belief that someone, or a company, will do what they say they will do and in with my best interest in mind. A tall order?  more

Ross Roxburgh, Queen's IRC Facilitator
Publication date: January, 2020

As a leadership coach, I regularly reflect on the approaches which support the essential relationship between the client and coach. Something that allows these approaches to work more effectively is an overarching mindset of humility, a mindset that applies to both the client as well as the coach. I do want to be clear that ‘humility’ for me does not imply weakness, nor is it the opposite of a tough-minded approach to supporting a client in his or her developmental goals. Rather, it implies a respectful environment that recognizes that the most appropriate coaching relationship is one in which client and coach work on strategies, plans and actions that will result in positive impact. more

Cathy Sheldrick, Queen's IRC Sales and Marketing Coordinator
Publication date: November, 2019

Union president Christine Sorensen and the British Columbia Nurses’ Union (BCNU) Board have big aspirations for a professional union with a strong, high-functioning Board. Achieving this vision has meant restructuring, long-term strategic planning, and significant training for the Board – and all within a three-year elected term. In 2017, Christine was appointed as president (from the vp/acting-president role) and a new Board had also been elected. With a significant turnover in Board members and a strong drive for change, they began working towards their goals, immediately taking on some significant organizational and structural issues. more

Dr. Carol A. Beatty, Queen's IRC
Publication date: October, 2019

The Human Resources Business Partner (HRBP) is a popular designation for many human resources professionals in today’s Canadian organizations. However, there seems to be no consistent definition of this role and its responsibilities. This article will attempt to describe the most common organizational structures or models used by HR departments to incorporate HRBPs and will review the strengths and challenges of these models. It will also illustrate the duties and the necessary skills of the fully competent HRBP and make recommendations for organizations considering creating HRBP roles. more

Romi Boucher, Kate Sikerbol
Publication date: September, 2019

Change was in the wind. As is true for many industries, the insurance industry was facing significant change. Making the shift from a regulated to a deregulated industry seemed a daunting challenge for the 100 year old RockSolid Insurance Company. The question for the executive team was how to craft a strategy and initiate change in ways that would enable the company to compete successfully into the future. more

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