Human Resources Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

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Organizational Design
Feb 11-13, 2020 - Ottawa
Mastering Fact-Finding and Investigation
Feb 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
Feb 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
Mar 9-10, 2020 - Toronto
Change Management
Mar 10-12, 2020 - Kingston
Performance Management
Mar 11-12, 2020 - Toronto
Labour Relations Foundations
Mar 22-27, 2020 - Kingston
Organization Development Foundations
Mar 24-27, 2020 - Toronto
Advanced HR
Mar 30-Apr 1, 2020 - Toronto
Strategies for Workplace Conflicts
Mar 30-April 1, 2020 - Toronto
Building Trust in the Workplace
Apr 2-3, 2020 - Toronto
HR Metrics and Analytics
Apr 6-8, 2020 - Toronto
Strategic Grievance Handling
Apr 6-9, 2020 - Toronto
Talent Management
Apr 15-16, 2020 - Toronto
Negotiation Skills
Apr 19-24, 2020 - Kingston
Change Management
Apr 28-30, 2020 - Calgary
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Leadership Capability to Drive Innovation
May 6-7, 2020 - Kingston
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Managing Unionized Environments
May 25-27, 2020 - Kingston
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Labour Relations Foundations
Jun 1-5, 2020 - Victoria
Managing Unionized Environments
Jul 7-9, 2020 - Halifax
Negotiation Skills
Jul 13-17, 2020 - Halifax
Mastering Fact-Finding and Investigation
Jul 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15-16, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Workplace Restoration
Sep 29-Oct 1, 2020 - St. John's
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Mastering Fact-Finding and Investigation
Oct 19-22, 2020 - Regina
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Strategies for Workplace Conflicts
Oct 27-29, 2020 - Calgary
Labour Relations Foundations
Nov 2-6, 2020 - Winnipeg
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Change Management
Nov 3-5, 2020 - Halifax
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Performance Management
Nov 17-18, 2020 - Kingston
Managing Unionized Environments
Nov 17-19, 2020 - Victoria
Workplace Restoration
Nov 24-26, 2020 - Toronto
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Mastering Fact-Finding and Investigation
Nov 30-Dec 3, 2020 - Victoria
Building Trust in the Workplace
Dec 1-2, 2020 - Toronto
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Organizational Design
February 9-11, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Managing Unionized Environments
April 6-8, 2021 - Edmonton
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
Advanced HR
Apr 20-22, 2021 - Calgary
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 5-6, 2021 - Ottawa
Strategic Grievance Handling
May 11-14, 2021 - Victoria
Workplace Restoration
May 18-20, 2021 - Toronto
Coaching Skills
May 19-20, 2021 - Halifax
Building Trust in the Workplace
May 26-27, 2021 - Regina
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Labour Relations Foundations
June 7-11, 2021 - Halifax
Organizational Design
June 8-10, 2021 - Calgary
Change Management
June 15-17, 2021 - Toronto
Strategic Grievance Handling
July 13-16, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Negotiation Skills
July 19-23, 2021 - Victoria
Managing Unionized Environments
August 10-12, 2021 - Halifax
Organizational Design
Feb 11-13, 2020 - Ottawa
Mastering Fact-Finding and Investigation
Feb 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
Feb 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
Mar 9-10, 2020 - Toronto
Change Management
Mar 10-12, 2020 - Kingston
Performance Management
Mar 11-12, 2020 - Toronto
Labour Relations Foundations
Mar 22-27, 2020 - Kingston
Organization Development Foundations
Mar 24-27, 2020 - Toronto
Advanced HR
Mar 30-Apr 1, 2020 - Toronto
Strategies for Workplace Conflicts
Mar 30-April 1, 2020 - Toronto
Building Trust in the Workplace
Apr 2-3, 2020 - Toronto
HR Metrics and Analytics
Apr 6-8, 2020 - Toronto
Strategic Grievance Handling
Apr 6-9, 2020 - Toronto
Talent Management
Apr 15-16, 2020 - Toronto
Negotiation Skills
Apr 19-24, 2020 - Kingston
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Leadership Capability to Drive Innovation
May 6-7, 2020 - Kingston
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Managing Unionized Environments
May 25-27, 2020 - Kingston
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Mastering Fact-Finding and Investigation
Jul 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15-16, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Labour Relations Foundations
Nov 2-6, 2020 - Winnipeg
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Performance Management
Nov 17-18, 2020 - Kingston
Workplace Restoration
Nov 24-26, 2020 - Toronto
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Building Trust in the Workplace
Dec 1-2, 2020 - Toronto
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Organizational Design
February 9-11, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 5-6, 2021 - Ottawa
Workplace Restoration
May 18-20, 2021 - Toronto
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto

Human Resources Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Human Resources Articles

Ross Roxburgh, Queen's IRC Facilitator
Publication date: January, 2020

As a leadership coach, I regularly reflect on the approaches which support the essential relationship between the client and coach. Something that allows these approaches to work more effectively is an overarching mindset of humility, a mindset that applies to both the client as well as the coach. I do want to be clear that ‘humility’ for me does not imply weakness, nor is it the opposite of a tough-minded approach to supporting a client in his or her developmental goals. Rather, it implies a respectful environment that recognizes that the most appropriate coaching relationship is one in which client and coach work on strategies, plans and actions that will result in positive impact. more

Cathy Sheldrick, Queen's IRC Sales and Marketing Coordinator
Publication date: November, 2019

Union president Christine Sorensen and the British Columbia Nurses’ Union (BCNU) Board have big aspirations for a professional union with a strong, high-functioning Board. Achieving this vision has meant restructuring, long-term strategic planning, and significant training for the Board – and all within a three-year elected term. In 2017, Christine was appointed as president (from the vp/acting-president role) and a new Board had also been elected. With a significant turnover in Board members and a strong drive for change, they began working towards their goals, immediately taking on some significant organizational and structural issues. more

Dr. Carol A. Beatty, Queen's IRC
Publication date: October, 2019

The Human Resources Business Partner (HRBP) is a popular designation for many human resources professionals in today’s Canadian organizations. However, there seems to be no consistent definition of this role and its responsibilities. This article will attempt to describe the most common organizational structures or models used by HR departments to incorporate HRBPs and will review the strengths and challenges of these models. It will also illustrate the duties and the necessary skills of the fully competent HRBP and make recommendations for organizations considering creating HRBP roles. more

Romi Boucher, Kate Sikerbol
Publication date: September, 2019

Change was in the wind. As is true for many industries, the insurance industry was facing significant change. Making the shift from a regulated to a deregulated industry seemed a daunting challenge for the 100 year old RockSolid Insurance Company. The question for the executive team was how to craft a strategy and initiate change in ways that would enable the company to compete successfully into the future. more

Sandi Cardillo, Queen's IRC Facilitator
Publication date: September, 2019

Rayna had just received an interesting request. J.B., a recent addition to the front-line management team, had come to her following the division wide quarterly town hall update. The division president, Anne, had given a talk on accountability. She’d been firm in her resolve to increase division wide understanding of what it meant to be accountable at work. J.B. wasn’t questioning the directive. He was struggling with the meaning. What did accountability mean for him as a manager? more

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