Latest Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

Upcoming Programs

Professional Training Across CanadaWestCentralEast

Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Labour Relations Foundations
Jun 1-5, 2020 - Victoria
Managing Unionized Environments
Jul 7-9, 2020 - Halifax
Organizational Design
Jul 7-9, 2020 - Victoria
Negotiation Skills
Jul 13-17, 2020 - Halifax
Mastering Fact-Finding and Investigation
Jul 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15-16, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Workplace Restoration
Sep 29-Oct 1, 2020 - St. John's
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Mastering Fact-Finding and Investigation
Oct 19-22, 2020 - Regina
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Strategies for Workplace Conflicts
Oct 27-29, 2020 - Calgary
Labour Relations Foundations
Nov 2-6, 2020 - Winnipeg
Change Management
Nov 3-5, 2020 - Halifax
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Performance Management
Nov 17-18, 2020 - Kingston
Managing Unionized Environments
Nov 17-19, 2020 - Victoria
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Workplace Restoration
Nov 24-26, 2020 - Toronto
Mastering Fact-Finding and Investigation
Nov 30-Dec 3, 2020 - Victoria
Building Trust in the Workplace
Dec 1-2, 2020 - Toronto
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Organizational Design
February 9-11, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Managing Unionized Environments
April 6-8, 2021 - Edmonton
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
Advanced HR
Apr 20-22, 2021 - Calgary
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 5-6, 2021 - Ottawa
Strategic Grievance Handling
May 11-14, 2021 - Victoria
Workplace Restoration
May 18-20, 2021 - Toronto
Coaching Skills
May 19-20, 2021 - Halifax
Building Trust in the Workplace
May 26-27, 2021 - Regina
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Labour Relations Foundations
June 7-11, 2021 - Halifax
Organizational Design
June 8-10, 2021 - Calgary
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto
Negotiation Skills
July 19-23, 2021 - Victoria
Managing Unionized Environments
August 10-12, 2021 - Halifax
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Mastering Fact-Finding and Investigation
Jul 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15-16, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Labour Relations Foundations
Nov 2-6, 2020 - Winnipeg
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Performance Management
Nov 17-18, 2020 - Kingston
Workplace Restoration
Nov 24-26, 2020 - Toronto
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Building Trust in the Workplace
Dec 1-2, 2020 - Toronto
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Organizational Design
February 9-11, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Change Management
March 9-11, 2021 - Kingston
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 5-6, 2021 - Ottawa
Workplace Restoration
May 18-20, 2021 - Toronto
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto

Latest Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Latest Articles

Joan Sabott, Queen's IRC Facilitator
Publication date: September, 2018

A habit can be defined as a “usual manner of behavior.” But what I know about conflict is that there is often nothing “usual” about it. What happens to those of us who support others in conflict is that we tend to reach for the same set of tools each time, although we often are trying to solve very different problems. Even with the best of intentions, these habits can result in frustration, shallow or even bad resolutions, and won’t meet the needs of the people in conflict. more

An Excerpt from BrainFishing: A Practice Guide to Questioning Skills

Gary T. Furlong, Queen's IRC Facilitator, Jim Harrison, Queen's IRC Facilitator
Publication date: September, 2018

Many books have been written about negotiation strategy and the different approaches to negotiation, from interest-based to traditional bargaining to win-win to principled, and many more. Much less, however, has been written about the detailed mechanics of successful negotiation and problem solving, about the face-to-face tools and language skills we must master to be more effective negotiators. In particular, one of the most important skills is the “art of the question”. more

How HR Business Partners and Managers Can Work Together for Success

Sandi Cardillo, Queen's IRC Facilitator
Publication date: September, 2018

Ben was concerned. Emma, a manager new to his group, had just received her employee engagement scores. They were not good. Emma had been a rock star in her previous individual contributor role. She was seen as talent for the future in the organization. As her HR Business Partner, Ben had watched her struggle as a first-time manager. Now, it appeared that her employee team was willing to put those struggles on paper in the form of not so good engagement scores. more

Stephanie Noel, Queen's IRC Director
Publication date: August, 2018

It’s a real pleasure, as the new director of Queen’s IRC, to introduce you to our fall 2018 – fall 2019 programming. I’ve been with the IRC for over fifteen years, and during that time, I’ve had exceptional opportunities to learn from and with colleagues, program participants and organizations across a broad range of industries. These relationships have been integral to the success of the Centre, and to my own professional growth. They are also the foundation of a progressive culture of community and wellbeing in our workplaces. more

Kate Sikerbol, Queen's IRC Facilitator
Publication date: August, 2018

George was sitting quietly at the back of the room when he suddenly came to life. “But you don’t understand. All this talk about getting ‘sponsors’ on board is all well and good, but what do you do when your sponsor is basically invisible?” A roomful of participants nodded in agreement as George continued. “We can’t get sponsors to show up at meetings, they won’t make decisions that affect the project, they don’t allocate the resources we need. They might as well be ghosts!” more

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