Latest Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

Upcoming Programs

Professional Training Across CanadaWestCentralEast

Linking HR Strategy to Business Strategy
Oct 26-29, 2020 (10am to 3pm EST): Virtual Seat
Strategies for Workplace Conflicts
Oct 26-29, 2020 (Partial Days): Virtual Seat
Organization Development Foundations
Nov 2-6, 2020 (Full Days): Virtual Seat
Change Management
Nov 3-5, 2020 (10am-4:30pm EST): Virtual Seat
Managing Unionized Environments
Nov 16-19, 2020 (Partial Days): Virtual Seat
Performance Management
Nov 16-17 & 24-25, 2020 (Partial Days): Virtual Seat
HR Metrics and Analytics
Nov 23-26, 2020 (10am to 3pm EST): Virtual Seat
Mastering Fact-Finding and Investigation
Nov 30-Dec 4, 2020 (Partial Days): Virtual Seat
Organizational Design
Dec 7-11, 2020 (Partial Days) - Virtual Seat
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Change Management
March 9-11, 2021 - Kingston
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Managing Unionized Environments
April 6-8, 2021 - Edmonton
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Negotiation Skills
April 25-30, 2021 - Kingston
Performance Management
May 11-12, 2021 - Ottawa
Workplace Restoration
May 18-20, 2021 - Toronto
Coaching Skills
May 19-20, 2021 - Halifax
Building Trust in the Workplace
May 26-27, 2021 - Regina
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Labour Relations Foundations
June 7-11, 2021 - Halifax
Organizational Design
June 8-10, 2021 - Calgary
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Negotiation Skills
July 19-23, 2021 - Victoria
Managing Unionized Environments
August 10-12, 2021 - Halifax
Strategies for Workplace Conflicts
Oct 26-29, 2020 (Partial Days): Virtual Seat
Linking HR Strategy to Business Strategy
Oct 26-29, 2020 (10am to 3pm EST): Virtual Seat
Organization Development Foundations
Nov 2-6, 2020 (Full Days): Virtual Seat
Change Management
Nov 3-5, 2020 (10am-4:30pm EST): Virtual Seat
Managing Unionized Environments
Nov 16-19, 2020 (Partial Days): Virtual Seat
Performance Management
Nov 16-17 & 24-25, 2020 (Partial Days): Virtual Seat
HR Metrics and Analytics
Nov 23-26, 2020 (10am to 3pm EST): Virtual Seat
Mastering Fact-Finding and Investigation
Nov 30-Dec 4, 2020 (Partial Days): Virtual Seat
Organizational Design
Dec 7-11, 2020 (Partial Days) - Virtual Seat
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Negotiation Skills
April 25-30, 2021 - Kingston
Performance Management
May 11-12, 2021 - Ottawa
Workplace Restoration
May 18-20, 2021 - Toronto
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston

Latest Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Latest Articles

8 Ways to Reinforce Community, Values and Common Purpose in Working Relationships

Dawn McDermott, Queen's IRC Facilitator
Publication date: October, 2020

I work as a conflict resolution practitioner and “workplace conflict capacity-builder”. I am a strong advocate of workplace community building and I consider myself and to be a multi-partial (rather than impartial) support to all members of my institution. I am also a leader in a department of gifted and diverse human beings. I know that when tough issues arise, a foundation of community will support sustainable resolutions and lasting collaborations. In our current political and pandemic culture, I have been thinking about how our workplace communities can be compromised because of distance and differences. more

Devan Corrigan
Publication date: September, 2020

Workplace investigators and human resource professionals should be cautious of relying on the body language of a witness to evaluate their credibility during an investigation. Fact-finding investigations, especially in cases of harassment, at times turn into an evaluation of one person’s version of events versus another’s, or as some call it, the “he said, she said” dilemma. In these cases, assessing the credibility of the two parties may be the easiest way the investigator can come to any defensible determination relative to credibility. more

Queen's IRC
Publication date: September, 2020

Our Program Prospectus is now available! In light of the shift to working from home, we will not be mailing out hard copies of our new Program Prospectus this fall. Please download the enhanced digital version to learn more about our exciting virtual training options in 2020! Download the Program Prospectus now! more

Tags: IRC
Gary T. Furlong, Kenda L. Murphy
Publication date: September, 2020

There are many unanswered questions about Canadian workplaces as we look toward reopening offices. The well-established principles and guidelines that employers, unions and employees have followed for many years will certainly help navigate this process. That said, this pandemic takes us into new and uniquely uncharted waters that may well shift some or all of these principles as we move forward. This article will look at the frameworks in place today, as well as best practices for boldly going where few workplaces have gone before. more

Michael Goulet, Employee Relations Advisor, Canadian Pacific Railway
Publication date: August, 2020

Like many people, my life changed significantly overnight in mid-March. Suddenly I was working from home – exclusively. Among the many changes from this, my commute went from 60 minutes a day to approximately 60 seconds a day to the “office” (including grabbing a coffee on the way). With this excess capacity and time, after a few sleep-ins (comparatively 08:00 a.m.), I decided to use this time productively for mental health (reflection, planning, introspection and improvement).  more

Pages