Latest Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

Upcoming Programs

Professional Training Across CanadaWestCentralEast

Mastering Fact-Finding and Investigation
Feb 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
Feb 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
Mar 9-10, 2020 - Toronto
Change Management
Mar 10-12, 2020 - Kingston
Performance Management
Mar 11-12, 2020 - Toronto
Labour Relations Foundations
Mar 22-27, 2020 - Kingston
Organization Development Foundations
Mar 24-27, 2020 - Toronto
Strategies for Workplace Conflicts
Mar 30-April 1, 2020 - Toronto
Advanced HR
Mar 30-Apr 1, 2020 - Toronto
Building Trust in the Workplace
Apr 2-3, 2020 - Toronto
HR Metrics and Analytics
Apr 6-8, 2020 - Toronto
Strategic Grievance Handling
Apr 6-9, 2020 - Toronto
Talent Management
Apr 15-16, 2020 - Toronto
Negotiation Skills
Apr 19-24, 2020 - Kingston
Change Management
Apr 28-30, 2020 - Calgary
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Leadership Capability to Drive Innovation
May 6-7, 2020 - Kingston
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Managing Unionized Environments
May 25-27, 2020 - Kingston
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Labour Relations Foundations
Jun 1-5, 2020 - Victoria
Managing Unionized Environments
Jul 7-9, 2020 - Halifax
Organizational Design
Jul 7-9, 2020 - Victoria
Negotiation Skills
Jul 13-17, 2020 - Halifax
Mastering Fact-Finding and Investigation
Jul 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15-16, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Workplace Restoration
Sep 29-Oct 1, 2020 - St. John's
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Mastering Fact-Finding and Investigation
Oct 19-22, 2020 - Regina
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Strategies for Workplace Conflicts
Oct 27-29, 2020 - Calgary
Labour Relations Foundations
Nov 2-6, 2020 - Winnipeg
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Change Management
Nov 3-5, 2020 - Halifax
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Performance Management
Nov 17-18, 2020 - Kingston
Managing Unionized Environments
Nov 17-19, 2020 - Victoria
Workplace Restoration
Nov 24-26, 2020 - Toronto
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Mastering Fact-Finding and Investigation
Nov 30-Dec 3, 2020 - Victoria
Building Trust in the Workplace
Dec 1-2, 2020 - Toronto
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Organizational Design
February 9-11, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
Managing Unionized Environments
April 6-8, 2021 - Edmonton
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
Advanced HR
Apr 20-22, 2021 - Calgary
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 5-6, 2021 - Ottawa
Strategic Grievance Handling
May 11-14, 2021 - Victoria
Workplace Restoration
May 18-20, 2021 - Toronto
Coaching Skills
May 19-20, 2021 - Halifax
Building Trust in the Workplace
May 26-27, 2021 - Regina
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Labour Relations Foundations
June 7-11, 2021 - Halifax
Organizational Design
June 8-10, 2021 - Calgary
Change Management
June 15-17, 2021 - Toronto
Strategic Grievance Handling
July 13-16, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Negotiation Skills
July 19-23, 2021 - Victoria
Managing Unionized Environments
August 10-12, 2021 - Halifax
Mastering Fact-Finding and Investigation
Feb 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
Feb 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
Mar 9-10, 2020 - Toronto
Change Management
Mar 10-12, 2020 - Kingston
Performance Management
Mar 11-12, 2020 - Toronto
Labour Relations Foundations
Mar 22-27, 2020 - Kingston
Organization Development Foundations
Mar 24-27, 2020 - Toronto
Strategies for Workplace Conflicts
Mar 30-April 1, 2020 - Toronto
Advanced HR
Mar 30-Apr 1, 2020 - Toronto
Building Trust in the Workplace
Apr 2-3, 2020 - Toronto
HR Metrics and Analytics
Apr 6-8, 2020 - Toronto
Strategic Grievance Handling
Apr 6-9, 2020 - Toronto
Talent Management
Apr 15-16, 2020 - Toronto
Negotiation Skills
Apr 19-24, 2020 - Kingston
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Leadership Capability to Drive Innovation
May 6-7, 2020 - Kingston
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Managing Unionized Environments
May 25-27, 2020 - Kingston
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Mastering Fact-Finding and Investigation
Jul 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15-16, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Labour Relations Foundations
Nov 2-6, 2020 - Winnipeg
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Performance Management
Nov 17-18, 2020 - Kingston
Workplace Restoration
Nov 24-26, 2020 - Toronto
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Building Trust in the Workplace
Dec 1-2, 2020 - Toronto
Mastering Fact-Finding and Investigation
February 2-5, 2021 - Ottawa
Organizational Design
February 9-11, 2021 - Ottawa
Managing Unionized Environments
February 23-25, 2021 - Ottawa
Talent Management
February 24-25, 2021 - Toronto
Strategies for Workplace Conflicts
March 2-4, 2021 - Kingston
Change Management
March 9-11, 2021 - Kingston
Linking HR Strategy to Business Strategy
March 9-11, 2021 - Toronto
Labour Relations Foundations
March 21-26, 2021 - Kingston
Strategic Workforce Planning
March 24-25, 2021 - Toronto
Building Trust in the Workplace
March 30-31, 2021 - Kingston
Organization Development Foundations
March 30-April 2, 2021 - Toronto
HR Metrics and Analytics
April 13-15, 2021 - Kingston
Mastering Fact-Finding and Investigation
April 13-16, 2021 - Toronto
Negotiation Skills
April 25-30, 2021 - Kingston
Designing Collaborative Workplaces
April 27-29, 2021 - Kingston
Performance Management
May 5-6, 2021 - Ottawa
Workplace Restoration
May 18-20, 2021 - Toronto
Labour Arbitration Skills
May 30-June 3, 2021 - Kingston
Change Management
June 15-17, 2021 - Toronto
Advanced HR
Jul 13-15, 2021 - Kingston
Strategic Grievance Handling
July 13-16, 2021 - Toronto

Latest Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Latest Articles

Queen's IRC
Publication date: January, 2019

We are pleased to announce our Spring 2019-Spring 2020 Program Planner is ready to be downloaded. It details all of our foundational and advanced... more

Tags: IRC
Ronald Pizzo, Labour Lawyer, Pink Larkin
Publication date: December, 2018

A workplace investigation will not repair dysfunctional workplace relationships. A workplace investigation neither builds bridges, nor resolves interpersonal conflict. In fact, an investigation may make a difficult work environment even more difficult. So how do we put Humpty Dumpty back together again, if all the King’s horses and all the King’s people could not? more

Kari Boyle, Queen's IRC Facilitator
Publication date: October, 2018

In the Queen’s IRC Strategies for Workplace Conflicts course, we start by asking participants what they would particularly like help with in their workplace.  A common response is “difficult / high conflict people”.  However you define it, this is a huge challenge in today’s workplace and, unless it is handled well, it takes significant time, energy and expertise away from the work to be done. Most people have heard about Serena Williams’ public outburst at the U.S. Open this fall. Her behaviour and words were shocking and unexpected.  more

Brand Canada

Françoise Morissette, Queen's IRC Facilitator
Publication date: October, 2018

In 2004, my colleague Amal Henein and I, undertook a pan-Canadian research project seeking answers to the following questions: How is Canadian Leadership different from that of other countries? How effective is the Canadian Leadership brand and how can we expand our capacity to lead? How can we ensure Canada has an abundant supply of capable leaders? How can we strengthen our leadership presence and impact, particularly in the international arena? more

Joan Sabott, Queen's IRC Facilitator
Publication date: September, 2018

A habit can be defined as a “usual manner of behavior.” But what I know about conflict is that there is often nothing “usual” about it. What happens to those of us who support others in conflict is that we tend to reach for the same set of tools each time, although we often are trying to solve very different problems. Even with the best of intentions, these habits can result in frustration, shallow or even bad resolutions, and won’t meet the needs of the people in conflict. more

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