Latest Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

Upcoming Programs

Professional Training Across CanadaWestCentralEast

Building Trust in the Workplace
Apr 26, 2019 - Toronto
Strategies for Workplace Conflicts
Apr 30-May 2, 2019 - Kingston
Organization Development Foundations
Apr 30-May 3, 2019 - Toronto
HR Metrics and Analytics
May 7-9, 2019 - Toronto
Workplace Restoration
May 7-9, 2019 - Victoria
Designing Collaborative Workplaces
May 14-16, 2019 - Kingston
Labour Arbitration Skills
May 26-30, 2019 - Kingston
Strategic Workforce Planning
May 28-29, 2019 - Toronto
Labour Relations Foundations
Jun 3-7, 2019 - Halifax
Negotiation Skills
Jul 22-26, 2019 - Victoria
Managing Unionized Environments
Sep 17-19, 2019 - Calgary
Labour Relations Foundations
Sep 22-27, 2019 - Kingston
Organization Development Foundations
Sep 24-27, 2019 - Toronto
Change Management
Oct 1-3, 2019 - Toronto
HR Metrics and Analytics
Oct 1-3, 2019 - Ottawa
Mastering Fact-Finding and Investigation
Oct 7-10, 2019 - Calgary
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Negotiation Skills
Oct 20-25, 2019 - Kingston
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
HR Metrics and Analytics
Nov 19-21, 2019 - Calgary
Strategies for Workplace Conflicts
Nov 19-21, 2019 - Halifax
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Workplace Restoration
Nov 26-28, 2019 - Toronto
Designing Collaborative Workplaces
Nov 26-28, 2019 - Kingston
Labour Relations Foundations
Dec 2-6, 2019 - Victoria
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Organizational Design
Feb 11-13, 2020 - Ottawa
Mastering Fact-Finding and Investigation
February 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
February 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
March 9-10, 2020 - Toronto
Change Management
March 10-12, 2020 - Kingston
Performance Management
March 11-12, 2020 - Toronto
Labour Relations Foundations
March 22-27, 2020 - Kingston
Organization Development Foundations
March 24-27, 2020 - Toronto
Advanced HR
March 30-April 1, 2020 - Toronto
Strategies for Workplace Conflicts
March 30-April 1, 2020 - Toronto
Building Trust in the Workplace
April 2, 2020 - Toronto
HR Metrics and Analytics
April 6-8, 2020 - Toronto
Strategic Grievance Handling
April 6-9, 2020 - Toronto
Talent Management
April 15-16, 2020 - Toronto
Negotiation Skills
April 19-24, 2020 - Kingston
Change Management
April 28-30, 2020 - Calgary
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Labour Relations Foundations
June 1-5, 2020 - Victoria
Negotiation Skills
June 22-26, 2020 - Halifax
Managing Unionized Environments
July 7-9, 2020 - Halifax
Mastering Fact-Finding and Investigation
July 20-23, 2020 - Toronto
Building Trust in the Workplace
Apr 26, 2019 - Toronto
Organization Development Foundations
Apr 30-May 3, 2019 - Toronto
Strategies for Workplace Conflicts
Apr 30-May 2, 2019 - Kingston
HR Metrics and Analytics
May 7-9, 2019 - Toronto
Designing Collaborative Workplaces
May 14-16, 2019 - Kingston
Labour Arbitration Skills
May 26-30, 2019 - Kingston
Strategic Workforce Planning
May 28-29, 2019 - Toronto
Labour Relations Foundations
Sep 22-27, 2019 - Kingston
Organization Development Foundations
Sep 24-27, 2019 - Toronto
Change Management
Oct 1-3, 2019 - Toronto
HR Metrics and Analytics
Oct 1-3, 2019 - Ottawa
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Negotiation Skills
Oct 20-25, 2019 - Kingston
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Designing Collaborative Workplaces
Nov 26-28, 2019 - Kingston
Workplace Restoration
Nov 26-28, 2019 - Toronto
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Organizational Design
Feb 11-13, 2020 - Ottawa
Mastering Fact-Finding and Investigation
February 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
February 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
March 9-10, 2020 - Toronto
Change Management
March 10-12, 2020 - Kingston
Performance Management
March 11-12, 2020 - Toronto
Labour Relations Foundations
March 22-27, 2020 - Kingston
Organization Development Foundations
March 24-27, 2020 - Toronto
Advanced HR
March 30-April 1, 2020 - Toronto
Strategies for Workplace Conflicts
March 30-April 1, 2020 - Toronto
Building Trust in the Workplace
April 2, 2020 - Toronto
HR Metrics and Analytics
April 6-8, 2020 - Toronto
Strategic Grievance Handling
April 6-9, 2020 - Toronto
Talent Management
April 15-16, 2020 - Toronto
Negotiation Skills
April 19-24, 2020 - Kingston
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Mastering Fact-Finding and Investigation
July 20-23, 2020 - Toronto

Latest Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Latest Articles

Diane Locke, Queen's IRC Facilitator
Publication date: April, 2019

How do you spot potential? What differentiates a high potential employee from one who has reached a career plateau? Many organizations fall into the trap of relying on past performance as a measure of future potential. Current and past performance may be an indicator of potential, but the two are not synonymous. In fact, according to a study conducted by Gartner (previously CEB/SHL Talent Measurement) only one in seven high performers are actually high potentials. That means that over 85% of today’s top performers lack the critical attributes essential to success in future roles.  more

Kate Sikerbol, Romi Bouchard
Publication date: April, 2019

Imagine that you are in a conversation when you suddenly realize that you have had this exact same disagreement with a co-worker, or a family member, many times before. In the moment, you can predict what you will say and do and what the other person will too. You feel compelled to act in a certain way, even when you know that what you will say or do next is unwise or unproductive. You cannot seem to help yourself. Or the other person! After the conversation has gone from bad to worse, you may find yourself attributing it to the other person’s incompetence, character flaws, or bad motive. more

Kari Boyle, Queen's IRC Facilitator
Publication date: March, 2019

It is common for employees to seek help from their manager if they are experiencing conflict or relationship challenges in the workplace.  What are your options as a manager to respond in a way that provides benefits to the employee, to the workplace as a whole and to you?  Consider this scenario: You are Karen’s manager. more

Deborah Hudson, Lawyer, Turnpenney Milne LLP
Publication date: March, 2019

Termination for ‘just cause’ (and without notice) is often described as the capital punishment of employment law.  Consequently, employers face a significant burden when trying to prove just cause at law. Arguing just cause for dismissal may be difficult, but not impossible, especially in circumstances involving dishonesty or lack of trust. Nevertheless, employers should always exercise caution when making just cause allegations, because a legally unsubstantiated just cause termination can be costly. If an arbitrator overturns an employer’s termination decision in a unionized environment, this can result in a decision that reinstates that grievor and provides him or her with significant back pay. more

Stephanie Noel, Queen's IRC Director
Publication date: January, 2019

A new and exciting year has begun, and I hope that you are off to a good start. As the Director, it is a good time for me to review what we did in 2018 and where we are going in 2019. One of the ways I do this is to take a look at the popular articles on our website, and review which topics people are engaging with the most to ensure that these trends are representative of the programming that we are offering. Last year we introduced a Workplace Restoration program, and I am pleased to see that three of the top four articles we released last year were about workplace restoration. This is clearly a hot topic that many organizations are dealing with right now. more

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