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Queen's University IRC

HR Metrics and Analytics

Transforming HR Data into Business Insight

3 CREDITS

LEARNING MODEL: IN-PERSON & VIRTUAL 

INTRODUCTION

In an increasingly data-driven world, the accurate evaluation of business programs and practices is key to identifying improvements and changes that will have the most positive impact. But what should you be measuring? And what is the best way to gather this important data and communicate it to senior executives that sponsor and invest in key programs? This program will provide you with essential knowledge and tools to understand metrics and transform that data into powerful stories for business knowledge, insight, and decision making.

DATE, LOCATION & FEE

PROGRAM DATE LOCATION VENUE REGISTRATION END DATE FEE
May 09 - May 11, 2023 Ottawa Details will be provided after registration. May 04 $3,895
Register
Oct 24 - Oct 26, 2023 Toronto Details will be provided after registration. Oct 20 $3,895
Register

LEARNING OBJECTIVES

  • Gather and identify relevant data from multiple sources
  • Apply analytics tools to understand data, create accurate, compelling stories, and support meaningful decisions
  • Combine quantitative and qualitative measures to tell a complete story
  • Engage with Senior Executives to help them use data to focus and make key organizational and business decisions

ORGANIZATIONAL BENEFITS

  • Five evidence-based modules featuring real-world examples and relevant case-study exercises
  • Hands-on opportunities to learn proven analytics tools, data gathering skills and reporting methods
  • Knowledge for relevant, fact-based discussions with business leaders
  • Collaborative decision-making to identify relevant data and connect that data through analysis and insights to inform key HR and business decisions

TAKEAWAY TOOLS

  • The Analyst’s Toolbox – a set of simple tools to interrogate data and create compelling stories
  • Models for predictive analysis
  • A business case model to engage executives and support informed decision-making
  • Skills and exercises to help you meaningfully measure existing data and contribute to business decisions
  • The analysis, presentation, and feedback on your “real world” case to take back to your workplace immediately following the program

WHO SHOULD ATTEND

  • HR and organizational leaders who need to use meaningful data to inform decision making; emerging leaders and managers responsible for employee performance, management, and engagement; and HR professionals developing and implementing organizational programs and guiding investment decisions.

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PROGRAM OVERVIEW

Our module-by-module overview introduces the topics that will be explored in depth over the course of the program.

Module 1: Numbers and Stories: Turning Data into Relevant Insight
  • Discover the guiding principles for meaningful, relevant data analysis
  • Understand the Metrics Cycle: Define, Analyze, Recommend, Decide, Act
  • Use a template to complete the key step of Defining your Desired Outcomes, and agreeing terminology and relevant data
Module 2: Turning Data into Decisions: Developing Meaningful Stories to Drive Decision Making
  • Focus your analysis to come to a meaningful recommendation
  • Understand your audience and shape your story for their requirements
  • Create a compelling story of what the data is telling us and how we can move forward
Module 3: Predicting the Future: The Opportunities and Risks in Predictive Analysis
  • Learn how to use a predictive analysis model
  • Discover the opportunities and risks in making predictions about the future
  • Use data, analytics, and insight to identify revenue, cost, and risk options
  • Present your insights in a realistic but compelling way
Module 4: The Real World: Bringing the Learning Back to the Workplace
  • Present your “real world” project and receive immediate feedback
  • Develop an action plan and implement the learnings on your return to work
  • Collaborate and develop a relevant, business-focused HR metrics analysis in a final complex case study and present it to a senior executive team for immediate feedback

FACILITATORS AND SPEAKERS

Jim Harrison

Lead Facilitator

Kendra Hajeck

Lead Facilitator
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Jim Harrison

 

Jim Harrison is an international consultant and facilitator focused on strategy, sales and talent management for mid-sized to large organizations, including government, public service and healthcare organizations.

Jim started his career in financial services, working as a money trader for RBC/Dominion Securities.  He has over 30 years’ experience in consulting, training, and executive coaching. He works with clients in North & South America, Europe, Australia, and Asia, and regularly facilitates strategy and training sessions for such well-known companies as IBM, Accenture, PwC, KPMG, Deloitte, Fuji, AGFA, TD Bank, AT&T, Deutsche Bank, and HSBC.

Jim received his B.Sc. degree in Finance from Florida State University and a Master’s Degree in English from the University of California, Irvine. He has been married for over 30 years to Arlene Vandersloot, a midwife and therapist, and they have four awe-inspiring children.

Kendra Hajek

Kendra Hajek has worked extensively with global clients to design, facilitate, and manage programs focused on selling to the C-Suite, leadership, communications and business development for the past 20 years. Prior to founding her company, Kendra was a senior client manager for a boutique consultancy and was responsible for numerous global accounts. She has extensive international experience, having worked with clients across the U.S., Europe, Asia-Pacific, Africa, and Latin America. Kendra has also worked across a diverse range of industries including professional services, IT consulting, medical device manufacturing, industrial products manufacturing and distribution. With a degree in Management, Kendra spent her early career assisting small businesses with post-merger integration in the oil industry.