Queen's University IRC

HR Metrics and Analytics

Transforming HR Data into Business Insight

3 CREDITS

VIRTUAL LEARNING MODEL

PROGRAM OVERVIEW

In an increasingly data-driven world, the accurate evaluation of business programs and practices is key to identifying improvements and changes that will have the most positive impact. But what should you be measuring? And what is the best way to gather this important data? This three-day program will provide you with essential knowledge and tools to understand metrics and transform that data into a powerful story for business knowledge and insight.

DATE, LOCATION & FEE

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WHO SHOULD ATTEND

  • Organizational leaders who need meaningful data; emerging leaders and managers responsible for employee performance, management and engagement to inform decision-making; and HR professionals developing organizational programs and best practices.

ORGANIZATIONAL BENEFITS

  • Tools and resources for creating a high performance culture through teamwork
  • Capabilities to foster innovation and continuous learning through teamwork
  • Transformational learning to align your organization’s capabilities with the knowledge economy
  • Evidence-based knowledge with real-world application to your workplace
  • Transition planning toolkits to guide back-home planning

TAKEAWAY TOOLS

  • Workbook, tools and templates
  • Resources for building and optimizing your organization’s collaborative platform

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LEARNING OUTCOMES

Learn how to:

  • Recognize the essential behaviours that drive team success
  • Develop core team skills and processes for innovating, partnering and executing
  • Populate your teams with the right skills, talents and resources
  • Support your teams as they form and become productive
  • Develop a framework that empowers your teams yet keeps them focused and aligned with other efforts
  • Identify the DNA and logic of a truly collaborative workplace and how to promote it

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PROGRAM DETAILS

Our HR Metrics and Analytics program gives you the tools and skills to identify the information you need, understand it and use it to make meaningful recommendations and decisions in your workplace.

a) Find the Right Information

There’s no shortage of data that you can gather – but which metrics are the right ones? And how do you figure out what you should measure? We give you evidence-based tools and skills to better understand what you should be measuring, and why. You’ll also learn about data sources, financial statements, sample sizes and how to use five different analytics tools in key HR areas, including remuneration, recruitment, retention, employee engagement and labour relations.

b) Make Your Case

We use relevant case-study exercises and real-world examples that clearly demonstrate how to use your data to identify problems and implement evidence-based solutions. We’ll also show you how to combine qualitative and quantitative measures to create a more detailed analysis. You’ll be able to take these new skills and tools back to your organization for immediate implementation.

c) Contribute to the Bottom Line

Transform your metrics and analytics into programs and processes that make a true impact. You’ll learn how to present your data using charts and visuals, and develop skills for using your information to have informed, fact-based discussions and strategy sessions with business leaders.

FACILITATORS AND GUEST SPEAKERS

Jim Harrison

Lead Facilitator

Kendra Hajeck

Lead Facilitator
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Jim Harrison

 

Jim Harrison is an international consultant and facilitator focused on strategy, sales and talent management for mid-sized to large organizations, including government, public service and healthcare organizations.

Jim started his career in financial services, working as a money trader for RBC/Dominion Securities.  He has over 30 years’ experience in consulting, training, and executive coaching. He works with clients in North & South America, Europe, Australia, and Asia, and regularly facilitates strategy and training sessions for such well-known companies as IBM, Accenture, PwC, KPMG, Deloitte, Fuji, AGFA, TD Bank, AT&T, Deutsche Bank, and HSBC.

Jim received his B.Sc. degree in Finance from Florida State University and a Master’s Degree in English from the University of California, Irvine. He has been married for over 30 years to Arlene Vandersloot, a midwife and therapist, and they have four awe-inspiring children.

Kendra Hajek

Kendra Hajek has worked extensively with global clients to design, facilitate, and manage programs focused on selling to the C-Suite, leadership, communications and business development for the past 20 years. Prior to founding her company, Kendra was a senior client manager for a boutique consultancy and was responsible for numerous global accounts. She has extensive international experience, having worked with clients across the U.S., Europe, Asia-Pacific, Africa, and Latin America. Kendra has also worked across a diverse range of industries including professional services, IT consulting, medical device manufacturing, industrial products manufacturing and distribution. With a degree in Management, Kendra spent her early career assisting small businesses with post-merger integration in the oil industry.