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By Stephanie Fischkohl

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Industrial Relations Centre
Queen’s University
Faculty of Arts and Science

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Kingston, Ontario, Canada
K7K 2X5

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IRC PROGRAMS

Advanced Human Resources
Building Trust Using Emotional Intelligence
Change Management
Coaching Skills
Collective Bargaining During a Pandemic
Designing Collaborative Workplaces
Grievance Handling During a Pandemic
HR Metrics & Analytics
Labour Relations Foundations
Labour Arbitration Skills
Linking HR Strategy to Business Strategy
Managing Unionized Environments

Mastering Fact-Finding & Investigation
Negotiation Skills
Organizational Design
Organizational Transformation
Organization Development Foundations
Performance Management
Strategic Grievance Handling
Strategies for Workplace Conflicts
Strategic Workforce Planning
Talent Management
Workplace Restoration

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