Queen's University IRC

Jennifer Webster

Jennifer Webster has her own practice as a mediator, arbitrator and facilitator, and is a member of the Alternative Dispute Resolution Institute of Ontario. She is a part-time member at the Human Rights Tribunal of Ontario and on the Federal Minister of Labour’s roster of arbitrators under Part I and adjudicators under Part III of the Canada Labour Code. She is also a Member of the Transportation Appeal Tribunal and a Mediator/Arbitrator for the Sport Dispute Resolution Council of Canada.  She supports an approach to conflict resolution that builds relationships and enhances creative problem-solving.

Since September 2015, she has been certified in LEGO® SERIOUS PLAY® facilitation approaches and has used LEGO® SERIOUS PLAY® to facilitate sessions for team development, workplace restoration, conflict management, and the development of strategic organizational vision.

Prior to starting her mediation practice, Jennifer worked for over 15 years as a labour mediator with Federal Mediation and Conciliation Service, a branch of the Ministry of Labour. For the last seven years of her employment with Federal Mediation, Jennifer held the position of Ontario Regional Director.  Her work at Federal Mediation involved the conciliation of collective bargaining disputes, grievance mediation, the facilitation of negotiations and committees, and the design and delivery of training in all areas of labour relations. She has been a member of the Law Society of Ontario since 1992 and practised law as union counsel for 11 years before joining Federal Mediation.

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