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Dr. Carol A. Beatty is currently a Senior Research Fellow of the Industrial Relations Centre at Queen’s University in Kingston, Ontario. Formerly the Director of the Industrial Relations Centre and Associate Professor with Queen's School of Business, she completed her MBA and PhD at the Ivey School of Business at the University of Western Ontario. She has taught in undergraduate and graduate programs in the Queen’s Schools of Business, Industrial Relations and Policy Studies and in executive education programs at Queen’s and the University of British Columbia.
An acknowledged expert on change management, strategy development, and high performance teams, Dr. Beatty focuses her consulting and research on human and organizational issues in modern organizations. She has studied the implementation of change for over 25 years, including technological change, strategic change, mergers and acquisitions, structural change, and employee buyouts.
An active researcher, she has recently completed a multi-faceted study on the key success factors of change management, comprised of a large-scale survey and several detailed case studies. She is also well-known for her major study of high-performance teams in which she isolated the three skill sets teams need to develop to be effective. Dr. Beatty’s publications have appeared in such journals as the Sloan Management Review, Human Relations, the California Management Review and the Business Quarterly.
Carol is a sought-after consultant and speaker who has assisted in facilitating change efforts, strategic planning and high performance team formation at numerous organizations, both private and public, both Canadian and international. She is a trained facilitator in Future Search (Weisbord and Janoff) and Whole System Change (Dannemiller Tyson).
Recent publications include: The Easy, Hard & Tough Work of Managing Change (2016), Building Smart Teams: A Roadmap to High Performance Teams (2004 with B. Barker Scott), and Employee Ownership: The New Source of Competitive Advantage (2001 with H. Schachter). In addition, Dr. Beatty has authored several complex multimedia business simulations used in high-level human resources education: Panorama at the Crossroads, Change-O-Meter, and Harmon Health.