Responding to a growing interest in the subject in recent years, this study is intended to improve our understanding of conflict management and dispute resolution systems in nonunionized workplaces in Canada. It sets out the key reasons for the increased interest in effective systems, describes the various procedures being used, and evaluates their effectiveness. The authors identify the strengths and pitfalls of various systems.

News
Queen’s IRC has a new website and participant portal!
- By Alison Darling
- Date: September 26, 2023
As Queen’s IRC’s Director of Professional Programs, I am delighted to share we have launched a new website, compl...