Change Management Articles | Queen's University IRC

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Change Management Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Change Management Articles

Beverley Patwell, Donna Gray, Steve Kanellakos
Publication date: May, 2012

This case study describes how a team of organizational development (OD) and human resource (HR) specialists worked as partners with the City of Ottawa's operational and shared services leaders to change the way all City employees provide service excellence. Beverley Patwell (an external OD... more

Amelia Moslemi, Queen's IRC Student Researcher
Publication date: November, 2011

This literature review examines the topics of change management and leadership by exploring how leadership attributes contribute to and/or hinder the successfulness of a change initiative. The main question undergirding this report is: What are some of the essential attributes and behaviours of... more

Amelia Moslemi, Queen's IRC Student Researcher
Publication date: September, 2011

Introduction

At the most general level, organizational change is present when a workplace experiences a difference in its functions, members, leaders, or form (as cited in Weick and Quinn, 1999). This change subsequently requires an adaptive response on the part of employees (Jex, 2002... more

Sharon Parker, Queen's IRC Facilitator
Publication date: February, 2011

Every organization is DOING change management and many even have a dedicated change team. In the past 20 years, the practitioners and researchers in the field have seen a shift from hiring change management consultants to developing change management teams within an organization. Based on my experience, I provide my insights on the change process and suggest a practical approach to managing change in an organization.
  more

Brenda Barker Scott, Queen's IRC Facilitator
Publication date: October, 2010

With organizations and their environments in a state of constant flux, organizational development scholars have been challenged to create and practice methodologies that enable fast, yet comprehensive change. In answer to the call, a wide range of large-group change techniques has emerged to... more

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