Change Management Articles | Queen's University IRC

Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

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Managing Unionized Environments
Sep 17-19, 2019 - Calgary
Labour Relations Foundations
Sep 22-27, 2019 - Kingston
Organization Development Foundations
Sep 24-27, 2019 - Toronto
Change Management
Oct 1-3, 2019 - Toronto
HR Metrics and Analytics
Oct 1-3, 2019 - Ottawa
Mastering Fact-Finding and Investigation
Oct 7-10, 2019 - Calgary
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Workplace Restoration
Oct 16-18, 2019 - Edmonton
Negotiation Skills
Oct 20-25, 2019 - Kingston
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
Strategic Workforce Planning
Nov 13-14, 2019 - Calgary
HR Metrics and Analytics
Nov 19-21, 2019 - Calgary
Strategies for Workplace Conflicts
Nov 19-21, 2019 - Halifax
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Designing Collaborative Workplaces
Nov 26-28, 2019 - Kingston
Workplace Restoration
Nov 26-28, 2019 - Toronto
Labour Relations Foundations
Dec 2-6, 2019 - Victoria
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Organizational Design
Feb 11-13, 2020 - Ottawa
Mastering Fact-Finding and Investigation
February 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
February 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
March 9-10, 2020 - Toronto
Change Management
March 10-12, 2020 - Kingston
Performance Management
March 11-12, 2020 - Toronto
Labour Relations Foundations
March 22-27, 2020 - Kingston
Organization Development Foundations
March 24-27, 2020 - Toronto
Advanced HR
March 30-April 1, 2020 - Toronto
Strategies for Workplace Conflicts
March 30-April 1, 2020 - Toronto
Building Trust in the Workplace
April 2, 2020 - Toronto
Strategic Grievance Handling
April 6-9, 2020 - Toronto
HR Metrics and Analytics
April 6-8, 2020 - Toronto
Talent Management
April 15-16, 2020 - Toronto
Negotiation Skills
April 19-24, 2020 - Kingston
Change Management
April 28-30, 2020 - Calgary
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Labour Relations Foundations
June 1-5, 2020 - Victoria
Negotiation Skills
June 22-26, 2020 - Halifax
Managing Unionized Environments
July 7-9, 2020 - Halifax
Mastering Fact-Finding and Investigation
July 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Workplace Restoration
Sep 29-Oct 1, 2020 - St. John's
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Mastering Fact-Finding and Investigation
Oct 19-22, 2020 - Regina
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Strategies for Workplace Conflicts
Oct 27-29, 2020 - Calgary
Change Management
Nov 3-5, 2020 - Halifax
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Performance Management
Nov 17-18, 2020 - Kingston
Managing Unionized Environments
Nov 17-19, 2020 - Victoria
Workplace Restoration
Nov 24-26, 2020 - Toronto
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Mastering Fact-Finding and Investigation
Nov 30-Dec 3, 2020 - Victoria
Building Trust in the Workplace
Dec 1, 2020 - Toronto
Labour Relations Foundations
Sep 22-27, 2019 - Kingston
Organization Development Foundations
Sep 24-27, 2019 - Toronto
HR Metrics and Analytics
Oct 1-3, 2019 - Ottawa
Change Management
Oct 1-3, 2019 - Toronto
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Negotiation Skills
Oct 20-25, 2019 - Kingston
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
Designing Collaborative Workplaces
Nov 26-28, 2019 - Kingston
Workplace Restoration
Nov 26-28, 2019 - Toronto
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Organizational Design
Feb 11-13, 2020 - Ottawa
Mastering Fact-Finding and Investigation
February 24-27, 2020 - Kingston
Linking HR Strategy to Business Strategy
February 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
March 9-10, 2020 - Toronto
Change Management
March 10-12, 2020 - Kingston
Performance Management
March 11-12, 2020 - Toronto
Labour Relations Foundations
March 22-27, 2020 - Kingston
Organization Development Foundations
March 24-27, 2020 - Toronto
Advanced HR
March 30-April 1, 2020 - Toronto
Strategies for Workplace Conflicts
March 30-April 1, 2020 - Toronto
Building Trust in the Workplace
April 2, 2020 - Toronto
HR Metrics and Analytics
April 6-8, 2020 - Toronto
Strategic Grievance Handling
April 6-9, 2020 - Toronto
Talent Management
April 15-16, 2020 - Toronto
Negotiation Skills
April 19-24, 2020 - Kingston
Strategic Workforce Planning
May 5-6, 2020 - Ottawa
Workplace Restoration
May 12-14, 2020 - Toronto
Designing Collaborative Workplaces
May 12-14, 2020 - Kingston
Labour Arbitration Skills
May 31-June 4, 2020 - Kingston
Mastering Fact-Finding and Investigation
July 20-23, 2020 - Toronto
Building Trust in the Workplace
Sep 15, 2020 - Kingston
Labour Relations Foundations
Sep 20-25, 2020 - Kingston
Organizational Design
Sep 22-24, 2020 - Toronto
Talent Management
Sep 28-29, 2020 - Kingston
Strategic Workforce Planning
Sep 30-Oct 1, 2020 - Kingston
Designing Collaborative Workplaces
Oct 5-7, 2020 - Kingston
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Negotiation Skills
Oct 18-23, 2020 - Kingston
Coaching Skills
Oct 20-21, 2020 - Kingston
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Organization Development Foundations
Nov 3-6, 2020 - Ottawa
Performance Management
Nov 17-18, 2020 - Kingston
Workplace Restoration
Nov 24-26, 2020 - Toronto
HR Metrics and Analytics
Nov 24-26, 2020 - Ottawa
Building Trust in the Workplace
Dec 1, 2020 - Toronto
Organization Development Foundations
Sep 24-27, 2019 - Toronto
Change Management
Oct 1-3, 2019 - Toronto
Linking HR Strategy to Business Strategy
Oct 8-10, 2019 - Toronto
Performance Management
Oct 16-17, 2019 - Toronto
Organizational Design
Oct 22-24, 2019 - Toronto
Coaching Skills
Oct 29-30, 2019 - Toronto
Talent Management
Nov 5-6, 2019 - Toronto
Building Trust in the Workplace
Nov 7, 2019 - Toronto
Workplace Restoration
Nov 26-28, 2019 - Toronto
Managing Unionized Environments
Nov 26-28, 2019 - Toronto
Strategic Grievance Handling
Dec 3-6, 2019 - Toronto
Linking HR Strategy to Business Strategy
February 25-27, 2020 - Toronto
Managing Unionized Environments
March 3-5, 2020 - Toronto
Coaching Skills
March 9-10, 2020 - Toronto
Performance Management
March 11-12, 2020 - Toronto
Organization Development Foundations
March 24-27, 2020 - Toronto
Advanced HR
March 30-April 1, 2020 - Toronto
Strategies for Workplace Conflicts
March 30-April 1, 2020 - Toronto
Building Trust in the Workplace
April 2, 2020 - Toronto
Strategic Grievance Handling
April 6-9, 2020 - Toronto
HR Metrics and Analytics
April 6-8, 2020 - Toronto
Talent Management
April 15-16, 2020 - Toronto
Workplace Restoration
May 12-14, 2020 - Toronto
Mastering Fact-Finding and Investigation
July 20-23, 2020 - Toronto
Managing Unionized Environments
Oct 6-8, 2020 - Toronto
Linking HR Strategy to Business Strategy
Oct 27-29, 2020 - Toronto
Strategic Grievance Handling
Nov 3-6, 2020: Toronto
Workplace Restoration
Nov 24-26, 2020 - Toronto
Building Trust in the Workplace
Dec 1, 2020 - Toronto

Change Management Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Change Management Articles

Kate Sikerbol, Romi Bouchard
Publication date: April, 2019

Imagine that you are in a conversation when you suddenly realize that you have had this exact same disagreement with a co-worker, or a family member, many times before. In the moment, you can predict what you will say and do and what the other person will too. You feel compelled to act in a certain way, even when you know that what you will say or do next is unwise or unproductive. You cannot seem to help yourself. Or the other person! After the conversation has gone from bad to worse, you may find yourself attributing it to the other person’s incompetence, character flaws, or bad motive. more

Kate Sikerbol, Queen's IRC Facilitator
Publication date: August, 2018

George was sitting quietly at the back of the room when he suddenly came to life. “But you don’t understand. All this talk about getting ‘sponsors’ on board is all well and good, but what do you do when your sponsor is basically invisible?” A roomful of participants nodded in agreement as George continued. “We can’t get sponsors to show up at meetings, they won’t make decisions that affect the project, they don’t allocate the resources we need. They might as well be ghosts!” more

Queen's IRC
Publication date: March, 2017

This month, Harvey Schachter reviewed Dr. Carol Beatty’s ebook, The Easy, Hard & Tough Work of Managing Change, in The Globe and Mail. The review highlights some of the key points in Carol’s book about resistance to change, including a case study involving Kodak. Harvey Schachter is a writer specializing in management issues. more

2015 Don Wood Lecture in Industrial Relations

Peter Edwards, Vice-President of Human Resources and Labour Relations at Canadian Pacific
Publication date: November, 2016

The 2015 Don Wood Lecture was delivered by Peter Edwards, Vice-President Human Resources and Labour Relations at Canadian Pacific. In the lecture, Peter spoke about the future of work, including the changes that are taking place in organizations as new technology emerges, how these changes affect workers and how the HR and labour relations processes, like collective bargaining, need to evolve. more

Kate Sikerbol, Queen's IRC Facilitator
Publication date: September, 2016

Creating energy, engagement, and commitment to change initiatives is one of many challenges we face as change agents. Increasingly, organizations, managers, and change practitioners espouse a belief that involving people in the change initiative is important. Many of us would agree in principle with this philosophy: Participation is essential to successful change implementation. However, the practical dimension of how to actually accomplish employee participation in change initiatives poses a challenge to change implementers. more

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