Building Trust Using Emotional Intelligence
Elevating Trust for Organizational Health and Wellness
2 CREDITS
LEARNING MODEL: IN-PERSON & VIRTUAL
INTRODUCTION
DATE, LOCATION & FEE
PROGRAM DATE | LOCATION | VENUE | REGISTRATION END DATE | FEE | |
---|---|---|---|---|---|
Oct 04 - Oct 05, 2023 | Regina | Delta Hotels by Marriott Regina | Sep 29 | $2,495 | |
Feb 05 - Feb 08, 2024 | Virtual | Zoom Link will be provided after registration | Jan 29 | $2,195 | |
May 28 - May 29, 2024 | Edmonton | Details will be provided after registration. | May 20 | $2,495 |
LEARNING OBJECTIVES
- Explore levels of trust from individual, team, and organizational perspectives
- Identify your current level of emotional intelligence and understand your trust-growth opportunities including your role to increase team performance and commitment
- Learn key lessons from real-life case studies of Canadian companies and how to use international and national trust research and trends
- Diagnose your organization’s current and desired trust level and create a “Trust Fitness Plan” to close that gap
- Sustain your approach by using a trust plan in times of social, economic and technological change and strengthen your trust muscle for change that is ongoing
ORGANIZATIONAL BENEFITS
- Tools to understand and leverage emotional intelligence in the workplace
- Real-world expertise from industry leaders and current research and trends
- Evidence-based planning tools to diagnose trust levels and build strategies to maintain trust through all phases of organizational life
- Talent who are truly engaged in their work, their own growth and that of their teams
TAKEAWAY TOOLS
- Emotional Intelligence Self-Assessment Report*
- Trust Fitness planning template
- Trust Levels diagnostic tool
*(Participants are required to complete a confidential online EI assessment 5 days prior to program date. Send a team and amplify your results or explore a custom team program that expands the current data by adding a Group EI Profile and expanding the individual EI to a leadership profile.)
WHO SHOULD ATTEND
This program is ideal for leaders, People and Culture professionals, and organizational influencers who want to improve their trust-building skills and knowledge, and positively impact organizational health and success.
Download a brochure
Our module-by-module overview introduces the topics that will be explored in depth over the course of the program.
Module 1: Defining Trust: Exploring How Our Core Values Are Linked to How We Experience Trust
- Define what trust means for you
- Engage in a Core Values Experience
Module 2: Leveraging Your Individual Emotional Intelligence to Strengthen Trust:
Identifying Your Current Level of Emotional Intelligence to Determine How it Influences Trust
- Explore the concept of self-awareness
- Learn about the 15 emotional intelligences
- Explore your own EI Self-assessment Report
- Identify strategies in your EI Self-assessment Report to raise your emotional effectiveness
Module 3: Strengthening Team Trust: Exploring How High-Trust Teams Acknowledge Diverse Experiences and Perspectives, and Use Different Types of Empathy to Foster a Shared Understanding of What Trust Means For Their Work
- Use assessment tools to discuss the components of team trust
- Apply team models to put structure to the team trust work
- Use the Gap analysis tool and Trust levels diagnostic tool
- Identify the Top 5 emotional intelligences for teams
Module 4: Shifting Expectations of Trust Within Your Organization
Identifying How Social and Political Events in Canada and Around the World are Influencing Our Expectations Around the Role of Business and Government
- Consider current research findings and what it may mean for your organization and stakeholders
- Identify the types of trust promises by using the Trust framework
- Examine real-life workplace case studies and learn how to apply current research trends
- Identify trust drivers for leadership and the link to EI
Module 5: The Trust Fitness Plan:
Developing Strategies to Implement Within Your Organization to Strengthen Trust Levels in Your Own Trust Fit Plan
- Apply all tools to build your own Trust Fit Plan for your organization or team
- Learn about ideas for Trust Fit Plans from other participants in the program