Queen's University IRC

Building Trust in the Workplace

Elevating Trust for Organizational Health and Wellness




Our workplaces are increasingly more diverse and more impacted by social change. In this evolving environment, how do we ensure that we truly understand employee values and expectations, and communicate in a way that builds trust and engagement?

Many organizations struggle with low levels of employee engagement and trust – with each other, with the company’s processes, and with leadership. Our Building Trust in the Workplace program will show you how to identify the reasons behind low trust levels, understand different types of behaviour in the workplace, and transform organizational culture to foster a more transparent and positive environment.


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This program is ideal for organizational leaders, HR professionals and influencers who want to improve their trust-building skills and positively impact organizational health and success. Send a team and amplify your results!



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This program features small and large group interactions, with opportunities to share knowledge and experiences. You’ll participate in important conversations about trust myths, facts and research, and have the opportunity to leverage feedback from experts and fellow participants as you develop a trust fitness plan for your organization.

a) Defining Trust in Your Organization

There are many ways to define trust. We’ll explore different levels of trust from personal, social and organizational perspectives, and examine how they are created, changed and maintained within your organization.

b) New Expectations for Shifting Expectations

In a world of instability and change, employees are increasingly looking to their employer to do the right thing. We’ll review global findings that identify how social and political events are influencing expectations around employer accountability and job performance, and what that means for your environment.

c) Understanding Generational Changes

Today’s workforce is made up of several generations with different perspectives. We’ll use real-world evidence and current research to identify trends and generational values to help you create better relationships and a supportive work culture that respects diversity and promotes inclusivity.

d) Leveraging Emotional Intelligence to Build Trust

By identifying your current level of emotional intelligence, you can better understand how it influences trust. Along with an individual emotional intelligence report, you’ll work on strategies to understand and raise emotional intelligence within your organization, and engage in role-playing exercises to initiate successful conversations around trust.

e) Strengthening Trust During Times of Change

We live in a volatile, changing society, with disruptive technologies and new expectations for an inclusive and healthy workplace culture. We’ll use current case studies to explore how to maintain and strengthen trust, and how to re-set a workplace environment during a setback or times of uncertainty.

f) The Trust Fitness Plan

Make it real with a plan that includes tools that you can immediately apply to your work environment. You’ll work with experts and colleagues to develop strategies that you can implement and measure, and learn how to build champions within your organization to maintain trust levels and boost productivity.


Linda Allen-Hardisty

Lead Facilitator
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Linda Allen-Hardisty

Linda Allen-Hardisty is an ICF-certified executive coach, a senior OD professional, a chair at The Executive Committee (TEC) Canada, and a contributing member of Forbes Coaches Council. She’s built a reputation as a vibrant, contemporary voice in the business world by blending her grounding in organizational development with a practical approach to addressing business challenges.

Over her 20-year OD career, she has helped many leaders – from corporate executives to entrepreneurs – improve their personal and professional success. She is a sought-after facilitator for executive development, organizational change and culture, team effectiveness, and emotional intelligence.

With a Masters of Education from the University of Regina and a certificate in Organizational Development from Queen’s IRC, Linda’s uniqueness is that, prior to private practice, she fulfilled corporate leadership roles including the Director of Organizational Development in a company listed on the Hewitt Top 50 Employers in Canada, and became the first Manager of Strategy and Performance for a municipal government undertaking cultural transformation. Her client industries including oil and gas, utilities, universities, ICT, tourism, financial services, municipal government, crown corporations, and small/medium businesses in a variety of industries. Linda and her husband live in Regina, SK with their Irish Wolfhounds, and she volunteers on the board of directors for the Youth Ballet of Saskatchewan.