How Do You Determine the Best Work Model for Your Organization or Team?

Many organizations that implemented post-COVID-19 work models (remote, hybrid or in office) should be evaluating their choice regularly, to ensure that they retain their competitive advantage and continue to attract the right human resources. It is my recommendation that a review be conducted after the first six months to ensure that the model continues to support the strategic direction of the organization.

61% of Canadian organizations have moved to a hybrid work environment because this was the preferred model by many employees.[1] We know that a hybrid work environment assisted with employee engagement and made some jobs more appealing to individuals who preferred to work from home some of the time.

Fully remote work (or working from home) provides organizations with a greater geographical human resources pool to harness. Remote workers can live far away from the office, and as long as their IT systems are intact and they have high speed internet, they are productive. There is a very limited requirement to return to the office for work.[2]

When re-evaluating your model, organizations need to review several steps to determine the best model prior to making any changes. These steps must consider the organizational philosophy/ culture, rules of work including collective agreements and employee relations, and ongoing productivity.

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Footnotes

[1] Benefits Canada Staff. (2022, August 3). 61% of Canadian employers using Hybrid Work Model: Survey. Benefits Canada.com. Retrieved November 23, 2022, from https://www.benefitscanada.com/news/bencan/61-of-canadian-employers-using-hybrid-work-model-survey/

[2] Wigert, B. (2022, March 15). The future of hybrid work: 5 key questions answered with data. Gallup.com. Retrieved November 23, 2022, from https://www.gallup.com/workplace/390632/future-hybrid-work-key-questions-answered-data.aspx

Developing an Equity, Diversity, and Inclusion Program

The issue of racism and ongoing oppression of minority groups is well documented. Leadership must recognize their unconscious and implicit biases to begin to help organizations become inclusive.

Leaders who are engaged will recognize inequities and will also recognize bias as well as disrespect and incivility. By addressing these issues through education and formal programs, leaders will help foster the development of others in overcoming historic barriers to both employment and customer service.

There are also limited dedicated resources or programs that assist with equity, diversity and inclusion programs. Often programs are completed off the corner of one’s desk to obtain the check mark. Strategies are required for dedicated resources, education, as well as an acknowledgement that we must foster an environment of equity and inclusivity and become committed to listening, learning and understanding to ensure every person can work and receive care safely, openly and honestly.

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