Queen’s IRC Facilitator and consultant Dr. David Weiss has concluded in his research and practice over 20 years that there is a crisis in leadership capacity. In the following excerpt, David and co-author Dr. Vince Molinaro share practical strategies for senior managers and HR leaders to bridge the leadership gap in their organizations. Learn how …
Three approaches to negotiation are examined in this essay – competitive, collaborative and contextual – by looking at Bell Canada and the Communications, Energy and Paper Workers’ Union of Canada to see how their approaches changed depending on the context.
This study examines the case of Northern Telecom & the Communications, Energy and Paperworkers (CEP) Union of Canada. The authors look at the North York Plant's 1993 and 1995 negotiations, and examine what can be learned from these negotiations.