The current COVID-19 pandemic has interrupted our ability to offer training the way we normally do, with participants travelling from across the country to meet face-to-face and work together to build new skills. We know that you still have training needs, and we have been working hard to find ways to meet these needs in a way that keeps everyone safe, continues to deliver the premium training you expect from Queen’s IRC, and has options that work with provincial and organizational restrictions.
It is normal for participants in a workplace investigation to feel some anxiety, but too much worrying can create barriers to obtaining critical information, which is a challenge for investigators looking to build complete and thorough reports. Ensuring participants fully understand the process and their role in it can help alleviate unnecessary anxiety during the investigation. With a greater understanding of the process, participants can feel empowered to speak confidently in the interview and provide the investigator with the necessary information.
Emergencies and crises often create the perfect storm for transformation, as change is primarily driven by the powerful winds of Pain and/or Gain. Not surprisingly, up to 80% of change is propelled by Pain, a wake up call that pushes us out of complacency, providing opportunities to raise the bar, innovate, shift paradigms, modernize, and make systems work better for more people.