Three approaches to negotiation are examined in this essay – competitive, collaborative and contextual – by looking at Bell Canada and the Communications, Energy and Paper Workers’ Union of Canada to see how their approaches changed depending on the context.
Archives for January 2000
Coalition Building: A Progressive Strategy for Canadian Unions
Drawing on interviews with key players in coalition-building in Canada, the author looks at current trends, difficulties and the advantages for unions and their members, and the probable direction of future coalition-building efforts.
Canadian Labour Law at the Millennium: The Growing Influence of Human Rights Requirements
Human rights laws have become the most dynamic force shaping the Canadian labour law system. This paper identifies some of the more important changes brought about by their growing impact and the application of the Charter of Rights and Freedoms in the workplace.
Canadian Industrial Relations Today: And the Prognosis Is?
In this Q & A with Emeritus Professor of Political Economy and Industrial Relations John Crispo of University of Toronto, the conversation ranges from the greatest pressures on the Canadian IR system to how Canada fared after a decade of free trade, what’s happening to workers, and the future of unions in Canada.
A Lesson in Customer Service
This customer service case study looks at change at a large telecomm and telephone company in the process of being privatized.
Mergers and Acquisitions: The Role of HRM in Success
This study of the strategies of 44 Canadian companies with active merger and acquisition programs provides clear understanding of common “people problems” related to failed mergers.
Med-Arb: A Viable Dispute Resolution Alternative
Drawing on detailed interviews with experienced med-arbiters from the Grievance Settlement Board, this study looks at the advantages of “med-arb”, in which parties attempt to reach voluntary agreements before proceeding to arbitration.
Workplace Change in Canada: Union Perceptions of Impacts, Responses and Support Systems
Workplaces in Canada have experienced a wide variety of changes. There is growing evidence that they are becoming increasingly lean, insecure, stressful, unsafe and highly controlled. While there has been considerable analysis of workplace change and its effect on workers and firm performance, much less is known about the impact on unions. This paper presents highlights of the results of a major survey of unions on their perceptions of the impact of change initiatives and their responses to these initiatives.
Work and Family: Programs that Help to Balance the Dual Role
Work-life conflict causes stress and burnout for increasing numbers of Canadians. From a detailed study of a leading biotech company, the author identifies key components of effective work/family programs.
