Archives for January 2000

Grievance Mediation: The Impact of the Process and Outcomes on the Interests of the Parties

The revival of grievance mediation can be traced to an experiment in mediating workplace disputes in the coal industry of the United States in 1980, which resulted in a very high success rate of 80 to 90 percent. The decades that followed, researchers comparing the effectiveness of grievance mediation and arbitration concluded that grievance mediation is a faster process with lower costs that can produce a ‘win-win’ outcome and a positive long-term impact on the relationship between the parties. However, except in a very general way, the research has tended not to explore the long-term impact of the process and the outcomes of mediation.

Using a hypothetical case of a discharge grievance, this study attempts to fill that gap by taking the grievance through both mediation and arbitration, and contrasting the impact of the two mechanisms on the interests of the parties.

 

Forging New Families: An Overview of Mergers and Acquisitions in the Context of Organizational Change

Mergers and acquisitions often don’t result in positive organizational change. In this current issues paper, the Dean of Science and Health from the Saskatchewan Institute of Applied Technology discusses the four stages of the M & A process, human resource management issues such as retention, and essential cultural considerations for a successful merger.

Employee Performance and Discipline Problems: A New Approach

Over the past two decades innovative high-performance work systems have produced substantial improvements in the quality of working life and organizational effectiveness. But while the organization development literature is full of analyses of these initiatives, it does not deal in detail with the problem of managing employee performance and disciplinary problems within the context of the new high-performance systems. This study helps to fill the gap by providing a detailed guide for developing a new approach to diagnosing and resolving performance and discipline problems, an approach that avoids the vicious adversarial cycle of traditional punitive methods and encourages management and labour to collaborate in finding responsible solutions for their mutual benefit.

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