HR Metrics and Analytics
Transforming HR Data into Business Insight
In an increasingly data-driven world, the accurate evaluation of business programs and practices is key to identifying improvements and changes that will have the most positive impact. But what should you be measuring? And what is the best way to gather this important data?
This three-day program will provide you with essential knowledge and tools to understand metrics and transform that data into a powerful story for business knowledge and insight.
Learn. Design. Implement.
Our HR Metrics and Analytics workshop gives you the tools and skills to identify the information you need, understand it and use it to make meaningful recommendations and decisions in your workplace.
a) Find the right information
There’s no shortage of data that you can gather – but which metrics are the right ones? And how do you figure out what you should measure? We give you evidence-based tools and skills to better understand what you should be measuring, and why. You’ll also learn about data sources, financial statements, sample sizes and how to use five different analytics tools in key HR areas, including remuneration, recruitment, retention, employee engagement and labour relations.
b) Make your case
We use relevant case-study exercises and real-world examples that clearly demonstrate how to use your data to identify problems and implement evidence-based solutions. We’ll also show you how to combine qualitative and quantitative measures to create a more detailed analysis. You’ll be able to take these new skills and tools back to your organization for immediate implementation.
c) Contribute to the bottom line
Transform your metrics and analytics into programs and processes that make a true impact. You’ll learn how to present your data using charts and visuals, and develop skills for using your information to have informed, fact-based discussions and strategy sessions with business leaders.
Knowledge is Power
Learn how to:
- Gather and identify relevant data from a number of sources
- Apply analytics tools to understand data and make meaningful decisions
- Differentiate between measures of HR efficiency, effectiveness and impact on business
- Combine quantitative and qualitative measures to tell a compelling story that engages and informs
- Manage analytics requests and reports
- Communicate results and recommend strategies that guide business decisions
Fundamental Tools and Knowledge
This program promises to deliver:
- Five evidence-based modules featuring real-world examples and relevant case-study exercises
- Hands-on opportunities to learn proven analytics tools, data gathering skills and reporting methods
- Knowledge for relevant, fact-based discussions with business leaders
- Relevant HR and business data and metrics for primary HR practice areas
- Data gathering and identification practices that are immediately transferable to your workplace
- Valuable metrics analysis training using five different analytics tools
- Data transformation skills and tools to help you create compelling stories that engage and inform business decisions
- Organizational leaders who need meaningful data to inform decision-making
- Emerging leaders and managers responsible for employee performance, management and engagement
- Human Resource professionals developing organizational programs and best practices
Jim Harrison is an international consultant and facilitator focused on strategy, sales and talent management for mid-sized to large organizations, including government, public service and healthcare organizations.
Jim started his career in financial services, working as a money trader for RBC/Dominion Securities. He has over 30 years’ experience in consulting, training, and executive coaching. He works with clients in North & South America, Europe, Australia, and Asia, and regularly facilitates strategy and training sessions for such well-known companies as IBM, Accenture, PwC, KPMG, Deloitte, Fuji, AGFA, TD Bank, AT&T, Deutsche Bank, and HSBC.
Jim received his B.Sc. degree in Finance from...
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Paul Juniper (MA, Geography (York); CHRL; SPHR; SHRM-SCP; Honourary Life Member, HRPA) became the sixth Director of the Queen's University Industrial Relations Centre (Queen’s IRC) in 2006. Paul is a leading and respected figure in Canada's HR community, with over 30 years of experience in human resources and association leadership.
Paul is particularly sought for his views on the future of the human resources profession. He speaks regularly at conferences on trends in human resources, and the ways in which individuals and their organizations can continue to raise the bar on HR. Paul developed and designed the Queen’s IRC Advanced HR Certificate to meet the increasingly complex professional development needs of...
Read the full bio for Paul Juniper