Articles

Bah Kumbaya
Respect, not superficial goodwill, is the key to inspired teamwork, says Dr. Shawna O'Grady, Associate Professor of Management at Queen's School of Business. Great teams work hard at keeping members aligned and making the most of creative conflict. And they are backed by an organization that builds accountability into high-performance teamwork.
Go to article

Leadership in a Different Key
The success of the improvised jazz performance depends on the leader's ability to arrive "unarmed". This, in turn, makes it possible for the other musicians to, as it were, lay down their arms. It is an environment, says OD consultant and jazz musician Bran Hayman, in which the "egoless and fearless" can create their magic. There is a message here for our organizational leaders.
Go to article

Discussion Papers

Testy Union-Management Relations a Turn-Off for Gen-Y
Do unionized organizations face a greater challenge attracting and retaining new post-secondary graduates? Does the often adversarial nature of the union-management relationship translate into a culture that is perceived as negative and inconsistent with Gen X-Y workplace values? Ken Kaiser, faculty member in the School of Business at the British Columbia Institute of Technology, says workplaces with a perceived adversarial culture are at a serious disadvantage in competing for young, trained professionals.
View PDF

Change Management Methodology for Technology Projects
Too often, information technology initiatives are implemented without the human factor being considered from very early in the process. Montreal consultant Henry Hornstein demonstrates that attention to organization development and change management in IT implementation boosts productivity, job satisfaction, and other work attitudes.
View PDF

Programs
Register soon for significant savings on these popular Fall programs:

Industrial Relations: Laying the Groundwork for Excellence in Union-Management Relations
(Sept. 21 to 26, Kingston)
Register by July 21 to save $300
More Info

Building Smart Teams: Essential Skills for Inspired Collaboration
(Sept. 22 to 25, Kingston)
Register by July 22 to save $300
More Info

Change Management: Driving and Building Support for Successful Change Projects Using a Time-Tested Framework
(Sept. 23 to 26, Toronto)
Register by July 23 to save $300
More Info

Dispute Resolution: Developing Mediation Poise and Defusing Conflict Before it Escalates
(Sept. 30 to Oct. 03, Regina)
Register by July 30 to save $300
More Info