The Queen's IRC Certificates in Labour Relations, Advanced Labour Relations, Organization Development and Advanced Human Resources are the most prestigious in the people management field. When placed on your office wall, they tell your colleagues that you have received leading skills-building education and that you are a committed continuous learner.

Labour Relations (LR) Certificate

The design of the Queen's Certificate in Labour Relations is based on our long-time knowledge of the field, tested through ongoing consultation with seasoned practitioners in both the private and public sectors.

The curriculum reflects the range of skills you require to thrive in your labour relations career, whether in management or union ranks:

• A grounding in the basic factors at play between union and management
• The ability to strategically negotiate in the best interests of your team
• The ability to resolve disputes while preserving a relationship
• The knowledge to reduce the number of costly grievances going to arbitration and the confidence to argue grievances before an arbitrator
• The poise to lead change initiatives to create a more adaptable organization

Requirements

Core Program: Participants must complete the 200 Series Labour Relations Foundations program (5 credits).

Electives: Participants must earn a minimum of 7 credits by completing any of the 300, 200, or 100 Series Labour Relations and Advanced Labour Relations programs.

Advanced Labour Relations (ALR) Certificate

The Queen's Certificate in Advanced Labour Relations complements the IRC's existing Labour Relations Certificate by providing a more in-depth exploration of relevant labour relations topics.

A Queen's IRC survey led to the development of a Competency Framework for labour relations practitioners (LRP). The framework identified the level of knowledge, skills, and abilities required by LRPs in the workplace, under the following five categories:

• Relevant Legislation/Jurisprudence
• Labour Management Relations
• Day-to-Day Management of the Collective Agreement
• Collective Bargaining
• Enforcing the Collective Agreement

Following the basic certificate model, the advanced certificate is designed to allow learners to tailor their programming choices directly to their own professional development needs. This flexible programming means that learners can choose programs that are directly relevant to their work.

Requirements

Core Program(s): Earn a minimum of 8 credits by completing two Advanced Labour Relations programs from the 300 Series.

Electives: Earn a minimum of 4 credits by completing any of the 300, 200, or 100 Series Labour Relations and Advanced Labour Relations programs.

* Participants may take any of the Advanced Labour Relations and Labour Relations programs in the order that best addresses their learning needs. However, participants must have earned the Labour Relations Certificate (12 credits) prior to receiving the Advanced Labour Relations Certificate for a total of 24 credits.

Labour Relations Programs

300 Series
Negotiation Skills (5 credits)
Labour Arbitration Skills (4 credits)
Mastering Fact-Finding and Investigation (4 credits)
Strategic Grievance Handling (4 credits)

200 Series
Labour Relations Foundations (5 credits)
Change Management (4 credits)
Dispute Resolution Skills (4 credits)

100 Series
Managing Unionized Environments (3 credits)

Download the Queen's IRC Labour Relations Certificate Roadmap