Queen's University IRC

Queen's University

Practitioner-Focused Research

Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.

Upcoming Programs

Professional Training Across CanadaWestCentralEast

Linking HR Strategy to Business Strategy
Sep 18-20, 2017 - Toronto
Labour Relations Foundations
Sep 24-29, 2017 - Kingston
Designing Collaborative Workplaces
Sep 26-28, 2017 - Toronto
Change Management
Oct 3-5, 2017 - Calgary
Coaching Skills
Oct 17-18, 2017 - Halifax
Performance Management
Oct 18-19, 2017 - Calgary
Negotiation Skills
Oct 22-27, 2017 - Kingston
Organization Development Foundations
Oct 24-27, 2017 - Toronto
Strategic Workforce Planning
Oct 31-Nov 1, 2017 - Ottawa
Building Trust in the Workplace
Nov 2, 2017 - Ottawa
Managing Unionized Environments
Nov 7-9, 2017 - Edmonton
Talent Management
Nov 8-9, 2017 - Toronto
HR Metrics and Analytics
Nov 14-16, 2017 - Kingston
Mastering Fact-Finding and Investigation
Nov 14-17, 2017 - Toronto
Organizational Design
Nov 21-23, 2017 - Toronto
Strategies for Workplace Conflicts
Nov 21-23, 2017 - Toronto
Designing Change
Nov 28-30, 2017 - Ottawa
Labour Relations Foundations
Dec 4-8, 2017 - Victoria
Coaching Skills
Dec 6-7, 2017 - Victoria
Labour Arbitration Skills
Dec 11-14, 2017 - Victoria
Managing Unionized Environments
Feb 6-8, 2018 - Kelowna
HR Metrics and Analytics
Feb 6-8, 2018 - Vancouver
Performance Management
Feb 13-14, 2018 - Ottawa
Linking HR Strategy to Business Strategy
Feb 27-Mar 1, 2018 - Toronto
Talent Management
Mar 6-7, 2018 - Regina
Labour Relations Foundations
Mar 18-23, 2018 - Kingston
Strategic Workforce Planning
Mar 20-21, 2018 - Calgary
Building Trust in the Workplace
Mar 22, 2018 - Calgary
Coaching Skills
Mar 26-27, 2018 - Ottawa
Negotiation Skills
Apr 8-13, 2018 - Kingston
Organizational Design
Apr 10-12, 2018 - Toronto
Strategic Grievance Handling
Apr 17-20, 2018 - Toronto
Designing Change
Apr 17-19, 2018 - Victoria
Advanced HR
Apr 24-26, 2018 - Ottawa
Mastering Fact-Finding and Investigation
Apr 24-27, 2018 - Regina
Change Management
May 1-3, 2018 - Toronto
Strategies for Workplace Conflicts
May 1-3, 2018 - Kingston
HR Metrics and Analytics
May 8-10, 2018 - Toronto
Managing Unionized Environments
May 15-17, 2018 - Halifax
Designing Collaborative Workplaces
May 15-17, 2018 - Edmonton
Labour Relations Foundations
May 28-June 1, 2018 - Victoria
Linking HR Strategy to Business Strategy
May 29-31, 2018 - Calgary
Labour Arbitration Skills
June 3-7, 2018 - Kingston
Organization Development Foundations
June 5-8, 2018 - Toronto
Talent Management
Jun 12-13, 2018 - Toronto
Strategies for Workplace Conflicts
Jun 12-14, 2018 - St. John's
Strategic Grievance Handling
Jul 17-20, 2018 - Halifax
Mastering Fact-Finding and Investigation
Jul 17-20, 2018 - Kingston
Labour Relations Foundations
Sep 23-28, 2018 - Kingston
Coaching Skills
Sep 26-27, 2018 - Edmonton
Linking HR Strategy to Business Strategy
Oct 2-4, 2018 - Vancouver
Managing Unionized Environments
Oct 2-4, 2018 - Saskatoon
Performance Management
Oct 10-11, 2018 - Toronto
Change Management
Oct 16-18, 2018 - Kingston
Negotiation Skills
Oct 21-26, 2018 - Kingston
HR Metrics and Analytics
Oct 23-25, 2018 - Toronto
Strategic Workforce Planning
Oct 30-31, 2018 - Toronto
Strategies for Workplace Conflicts
Oct 30- Nov 1, 2018 - Toronto
Building Trust in the Workplace
Nov 1, 2018 - Toronto
Organization Development Foundations
Nov 6-9, 2018 - Toronto
Mastering Fact-Finding and Investigation
Nov 6-9, 2018 - Victoria
Coaching Skills
Nov 14-15, 2018 - Toronto
Linking HR Strategy to Business Strategy
Nov 20-22, 2018 - Halifax
Organizational Design
Nov 27-29, 2018 - Ottawa
Managing Unionized Environments
Nov 27-29, 2018 - Toronto
Negotiation Skills
Dec 3-7, 2018 - Victoria
Talent Management
Dec 4-5, 2018 - Toronto
Linking HR Strategy to Business Strategy
Sep 18-20, 2017 - Toronto
Labour Relations Foundations
Sep 24-29, 2017 - Kingston
Designing Collaborative Workplaces
Sep 26-28, 2017 - Toronto
Negotiation Skills
Oct 22-27, 2017 - Kingston
Organization Development Foundations
Oct 24-27, 2017 - Toronto
Strategic Workforce Planning
Oct 31-Nov 1, 2017 - Ottawa
Building Trust in the Workplace
Nov 2, 2017 - Ottawa
Talent Management
Nov 8-9, 2017 - Toronto
HR Metrics and Analytics
Nov 14-16, 2017 - Kingston
Mastering Fact-Finding and Investigation
Nov 14-17, 2017 - Toronto
Organizational Design
Nov 21-23, 2017 - Toronto
Strategies for Workplace Conflicts
Nov 21-23, 2017 - Toronto
Designing Change
Nov 28-30, 2017 - Ottawa
Performance Management
Feb 13-14, 2018 - Ottawa
Linking HR Strategy to Business Strategy
Feb 27-Mar 1, 2018 - Toronto
Labour Relations Foundations
Mar 18-23, 2018 - Kingston
Coaching Skills
Mar 26-27, 2018 - Ottawa
Negotiation Skills
Apr 8-13, 2018 - Kingston
Organizational Design
Apr 10-12, 2018 - Toronto
Strategic Grievance Handling
Apr 17-20, 2018 - Toronto
Advanced HR
Apr 24-26, 2018 - Ottawa
Change Management
May 1-3, 2018 - Toronto
Strategies for Workplace Conflicts
May 1-3, 2018 - Kingston
HR Metrics and Analytics
May 8-10, 2018 - Toronto
Labour Arbitration Skills
June 3-7, 2018 - Kingston
Organization Development Foundations
June 5-8, 2018 - Toronto
Talent Management
Jun 12-13, 2018 - Toronto
Mastering Fact-Finding and Investigation
Jul 17-20, 2018 - Kingston
Labour Relations Foundations
Sep 23-28, 2018 - Kingston
Performance Management
Oct 10-11, 2018 - Toronto
Change Management
Oct 16-18, 2018 - Kingston
Negotiation Skills
Oct 21-26, 2018 - Kingston
HR Metrics and Analytics
Oct 23-25, 2018 - Toronto
Strategic Workforce Planning
Oct 30-31, 2018 - Toronto
Strategies for Workplace Conflicts
Oct 30- Nov 1, 2018 - Toronto
Building Trust in the Workplace
Nov 1, 2018 - Toronto
Organization Development Foundations
Nov 6-9, 2018 - Toronto
Coaching Skills
Nov 14-15, 2018 - Toronto
Organizational Design
Nov 27-29, 2018 - Ottawa
Managing Unionized Environments
Nov 27-29, 2018 - Toronto
Talent Management
Dec 4-5, 2018 - Toronto

Labour Relations Articles

IRC Articles and Papers Human Resources and Labour Relations Research and Resources

Labour Relations Articles

Deborah Hudson, Lawyer, Turnpenney Milne LLP
Publication date: March, 2017

As the Canadian population ages, so does our workforce. Mandatory retirement programs have generally been outlawed (with few exemptions), and many Canadians now choose to work into their 60s and 70s for various reasons including: fulfillment, financial gains, longer life spans, lack of savings and failed pension plans. more

Gary T. Furlong, C.Med, LL.M (ADR), Queen's IRC Facilitator
Publication date: January, 2017

For the vast majority of unionized and non-unionized workers, it is the day–to-day interactions that determine whether the workplace is a productive, engaged environment, or one that preoccupies everyone with conflict, grievances and problems. Where each workplace falls on that spectrum will largely determine productivity, quality, absenteeism, as well as retention and recruitment. more

Gary T Furlong, C.Med, LL.M (ADR), Queen's IRC Facilitator
Publication date: August, 2016

We have entered a challenging and difficult time for collective bargaining for both employers and unions. Shortly following the great recession in 2008, both management and unions reached deals relatively quickly, everyone recognizing the dramatic economic issues the parties faced at the time. From 2008 well into 2012, there was little change. Employers tried to deal with the reality of the recession, and unions waited for the anticipated rebound, assuming it would resemble almost all recessions of the past. more

Bernie Mayer, Queen's IRC Facilitator
Publication date: August, 2016

“Leading from behind” is a natural approach in the outdoors. It is natural in organizations too. It may sound like a passive or ineffective way to approach the challenge of being an effective leader, but I found, both in the outdoors and in organizational leadership positions, that this is the most powerful way to guide a group.  more

An Interview with Jerry Christensen

Cathy Sheldrick, Queen's IRC Marketing Assistant
Publication date: April, 2016

Fact-finding is an essential skill set for anybody who is in an HR, labour relations or employee relations role. If you stay in this role, at some point you will end up doing investigations, and having this skill set is going to make you much more efficient as a practitioner. Jerry Christensen, who recently retired from the City of Calgary, managed and coordinated the City’s respectful workplace program and dealt with all of their human rights issues. more

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